We rented a Renault Clio and got a terrible indian car as “upgrade” ! We returned the car at 7.30 am but no one at the reception. Later that day they immedaitely charged a amount for damage on the... See more
Company replied
Location
Switch locationContrada Montenegro 1, 72100 Brindisi, Puglia, IT
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See what reviewers are saying
Very good service, vehicle in good condition. Staff extremely helpful and friendly. Highly recommend Sylvie Will use agin
A couple of days ago, my parents visited and were greeted by the incredible Naila. I just want to say she delivered one of the best customer service experiences anyone could ask for. She went above an... See more
Company replied
Simona and Naile, were amazing, but the whole team we dealt with was very helpful. We had an issue with our flight being delayed and they were very understanding and accommodating. The prices are m... See more
Company replied
Company details
Written by the company
Viaggiare Rent è una giovane e dinamica azienda specializzata nel noleggio a breve e lungo termine di auto e veicoli commerciali. Ci rivolgiamo ad aziende, liberi professionisti e privati, offrendo preventivi immediati per ogni tipologia di veicolo ed attraverso canoni personalizzati riusciamo a soddisfare ogni necessità ed esigenza dei clienti.
Viaggiare Rent - Let's Go!
Written by the company
- La nostra missione è fornire il miglior servizio di noleggio ai nostri clienti!
- Non offriamo solo un servizio di noleggio a lungo o a breve termine ma cerchiamo di dare il massimo che possiamo per fornire la migliore esperienza di noleggio ai nostri clienti.
Contact info
Contrada Montenegro 1, 72100, Brindisi, Puglia, Italy
4.9
Excellent
1K reviews
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Everything was good 👍
20 May 2026
Unprompted review
Very quick check in/check out and friendly staff
Very quick check in and friendly staff. Simona was super friendly and handing back the car was fast and smooth
17 May 2026
Unprompted review
Excellent experience
Excellent experience. Nothing negative to mention. All went fast, timely and friendly. Grazie mille! :-)
10 May 2026
Unprompted review
Very good service
Very good service, vehicle in good condition. Staff extremely helpful and friendly.
Highly recommend Sylvie
Will use agin
13 May 2026
Unprompted review
Better avoid this company
Better avoid this company. They are completely dishonest!
The pickup time was 21:00.
I was outside the airport at 20:50 and called them at 20:55.
They said they would send someone.
At 21:20 we and other customers were still waiting outside the airport. They were very late.
They gave us the car in the dark. I asked for photos of the car condition to be sent to me. They said they don't have photos, advising that in the morning we may take (if we want) pictures. The next morning I took pictures of some of the scratches that I could find. When I returned the car, they found a scratch that I did not have photo of, and charged me. They insisted that I am to be held responsible of the photos, not them. I showed them 7-8 photos of other scratches found, but they didnt care, as long as they could find an additional scratch that I had no picture of. They charged me 163.99 EUR for a scratch I didn't do.
10 April 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Offsite location obviously not as…
Offsite location obviously not as convenient as rental companies at the airport itself, but prices were very reasonable (January 2026), car was new and staff were efficient and helpful. Would definitely use again.
23 January 2026
Unprompted review
Reply from Viaggiare Rent - Brindisi
Thank you for your review! We’re pleased you enjoyed our car rental service and we’ll do our best to earn the fifth star next time.
Viaggiare Rent
Reply from Viaggiare Rent - Brindisi
Thank you very much for your positive review! We’re glad to hear you enjoyed our car rental service. We hope to see you again soon.
Viaggiare Rent
We rented a Renault Clio and got a…
We rented a Renault Clio and got a terrible indian car as “upgrade” !
We returned the car at 7.30 am but no one at the reception. Later that day they immedaitely charged a amount for damage on the car we dit not have,
We paid and then it was deducted from the creditcard twice. 4 months later we recieved a notification about a fine and this was also debited from the credit card twice. E-Mailing is pointless because they don’t respond to anything. You don’t get the car that was agreed
upon and they misuse your credit card. Earring extra money by scamming customers.
5 October 2025
Unprompted review
Reply from Viaggiare Rent - Brindisi
Dear customer,
The customer have to pay all fines, tolls, parking fees, and any other charges arising from the use of the vehicle during the rental period, even if they relate to authorized drivers other than the Customer. In the event of non-payment directly, the Customer shall reimburse the Lessor for the amounts incurred, in addition to the administrative penalty set forth in the Specific Rental Conditions, published on the Lessor's website. This penalty is intended to encourage compliance with road traffic regulations and the protection of the rented vehicle, and does not replace the administrative fine, toll, and/or parking fee imposed on the
Customer by the tax authorities. To exclude any liability, the Lessor is authorized to provide the competent authorities with the records and documents certifying the identity of the vehicle user at the time of the violation. If the Customer pays the fine directly, he or she must provide the Lessor with proof of payment by sending an email to verbali@viaggiaresrl.it
Viaggiare Rent
Pleasant and helpful staff when picking…
Pleasant and helpful staff when picking up and returning the car. Very happy with the car we got too!
Would be happy to rent here again.
6 April 2026
Unprompted review
Reply from Viaggiare Rent - Brindisi
Thanks a lot for the great review! We’re happy everything went smoothly with your rental. Hope to see you again soon 🚗✨
Viaggiare Rent
Very good state of the car
Very good state of the car, swift check in, and delivery of the car. Just beware to arrive within 60 minutes of your reservation time!
20 March 2026
Unprompted review
Reply from Viaggiare Rent - Brindisi
Thank you very much for your positive review! We’re glad to hear you enjoyed our car rental service. We hope to see you again soon.
Viaggiare Rent
Great service
Great service! Erika was very kind and professional. Recommended.
27 February 2026
Unprompted review
Reply from Viaggiare Rent - Brindisi
Thank you for your kind feedback! We’re happy to know you had a great experience with our car rental service. Safe travels and see you next time!
Viaggiare Rent
The staff is fabulous
The staff! Amazing. Erika, Chiara are so kind. The car is Mahindra which is not the best but for the price, who is complaining:-)
20 February 2026
Unprompted review
Reply from Viaggiare Rent - Brindisi
Thank you for your kind feedback! We’re happy to know you had a great experience with our car rental service. Safe travels and see you next time!
Viaggiare Rent
Absolutely top range
Absolutely top range, highly recommended.
Grazie Antonio
14 February 2026
Unprompted review
Reply from Viaggiare Rent - Brindisi
Thank you for your kind feedback! We’re happy to know you had a great experience with our car rental service. Safe travels and see you next time!
Viaggiare Rent
The best car rental experience
The best car rental experience. Antonio and the team did fantasticly. Smooth pick up and perfect drop off. We will be back.
14 February 2026
Unprompted review
Reply from Viaggiare Rent - Brindisi
Thank you for your kind feedback! We’re happy to know you had a great experience with our car rental service. Safe travels and see you next time!
Viaggiare Rent
Antonio and all were absolutely…
Antonio and all were absolutely outstanding, from the beginning till the end. No worries at all, insurance covers everything. 5 stars highly recommended
14 February 2026
Unprompted review
Reply from Viaggiare Rent - Brindisi
Thank you for your kind feedback! We’re happy to know you had a great experience with our car rental service. Safe travels and see you next time!
Viaggiare Rent
Fast check in and check out with signora Simona, no problems with the car
3 January 2026
Unprompted review
Reply from Viaggiare Rent - Brindisi
Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent
All was great 😀
Fast and hassle-free service, both upon pickup and return. The car was clean and as ordered.
30 December 2025
Unprompted review
Reply from Viaggiare Rent - Brindisi
Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent
Car rental - Viaggiarerent
Great customer service, good price. Based on my experience, highly recommend
8 December 2025
Unprompted review
Reply from Viaggiare Rent - Brindisi
Dear Customer,
Thank you very much for your positive feedback! We are happy to have satisfied your needs and hope to see you again soon.
Kind regards.
Viaggiare Rent
Tutto ok
Tutto ok, auto pulita e in ordine. Personale molto cortese e disponibile. Come sempre
29 November 2025
Unprompted review
Reply from Viaggiare Rent - Brindisi
Gentile Cliente,
Grazie mille per il suo feedback positivo! Siamo lieti di aver soddisfatto le sue esigenze e speriamo di rivederla presto.
Cordiali saluti.
Viaggiare Rent
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