Erica and Antonio are #1. I travel a lot and their customer service is top notch. They were helpful, kind and genuinely enjoy their job. This positive attitude makes a great customer experience for me... See more
Company replied
Contrada Montenegro 1, 72100 Brindisi, Puglia, IT
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Erica and Antonio are #1. I travel a lot and their customer service is top notch. They were helpful, kind and genuinely enjoy their job. This positive attitude makes a great customer experience for me... See more
Company replied
Easily the best car rental experience I've had in Italy. Friendly attentive staff, quick admin, no hassle for both collecting the car and leaving it back. Thanks Erica and Simone for making it so easy... See more
Company replied
A couple of days ago, my parents visited and were greeted by the incredible Naila. I just want to say she delivered one of the best customer service experiences anyone could ask for. She went above an... See more
Company replied
Simona and Naile, were amazing, but the whole team we dealt with was very helpful. We had an issue with our flight being delayed and they were very understanding and accommodating. The prices are m... See more
Company replied
Viaggiare Rent è una giovane e dinamica azienda specializzata nel noleggio a breve e lungo termine di auto e veicoli commerciali. Ci rivolgiamo ad aziende, liberi professionisti e privati, offrendo preventivi immediati per ogni tipologia di veicolo ed attraverso canoni personalizzati riusciamo a soddisfare ogni necessità ed esigenza dei clienti.
Written by the company

Contrada Montenegro 1, 72100, Brindisi, Puglia, Italy
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you everything was fine thank you Davide

Reply from Viaggiare Rent - Brindisi
Neala who dealt with us was really helpful and great service all round
Minibus transfer from airport arrivals takes 10-15mins. Please note that during winter hours their office closes at 2000, but they're happy to wait till 2100 if you contact them in advance

Reply from Viaggiare Rent - Brindisi
Always friendly and always reliable and takes the stress off with no airport queues. Grazie

Reply from Viaggiare Rent - Brindisi

Reply from Viaggiare Rent - Brindisi
Excellent rental company with great service everything was 100% fine.

Reply from Viaggiare Rent - Brindisi
Great experience, car available and efficient and deal with a lovely lady at arrival and drop off. Car was available within 15 mins of arriving and drop off really quick as we dropped off the car and had a shuttle to the airport in super quick time. Would definitely recommend to others

Reply from Viaggiare Rent - Brindisi
I had a great experience, all went smoothly! Would recommend! Thank you Davida

Reply from Viaggiare Rent - Brindisi
No problems with the rental. Definitely recommended.
Davida was very helpful.

Reply from Viaggiare Rent - Brindisi
There were good personals and good service. The agent Davida was professional and she answered all our questions.

Reply from Viaggiare Rent - Brindisi
Really great experience guys viaggiare in brindisi.
The service was outstanding from Davide and team.
The process was so smooth and hassle free.
I will recommend them again like i did already .thank you very much
Good prices and outstanding value .
Many thanks again
Stefano and Valentyna

Reply from Viaggiare Rent - Brindisi
Everything was smooth, quick and pleasant. Decent car! Grazie

Reply from Viaggiare Rent - Brindisi
Goede ervaring met deze autoverhuur! Alles was keurig in orde en de shuttle van en naar de luchthaven was perfect geregeld!
Great experience with this car rental! Everything was perfect, and the shuttle to and from the airport was perfectly arranged!

Reply from Viaggiare Rent - Brindisi
Nauka and Davide very helpful people!!! Pick up and returning the car was very nice without any issues!

Reply from Viaggiare Rent - Brindisi
English:
I booked online a Fiat Panda (or similar) and they gave me an Indian car never heard before ( Mahindra KUV100 ). On the 4th day the clutch broke down and I had to call the service (tow truck).
The car was new with only 8000Km, and after a quick search in internet, it is extremely common for this cheap cars.
I had to pay 200€ for the taxi to be brought to the car rental in Brindisi (I was in Matera).
The rental car is charging me 355 € for the tow truck + refuse to cover the taxi that I had to pay to come back to them to collect a new car.
Not to mention the scratches that were not noticed upon delivery and luckily we have photos as soon as we picked up the car.
AVOID!!!!
Italiano:
Ho prenotato online una Fiat Panda (o simile) e mi hanno dato un'auto indiana mai sentita prima (Mahindra KUV100). Il quarto giorno si è rotta la frizione e ho dovuto chiamare l'assistenza (carro attrezzi).
L'auto era nuova con solo 8000 km e, dopo una rapida ricerca su internet, ho scoperto che è estremamente comune per queste auto economiche.
Ho dovuto pagare 200 € per il taxi per arrivare all'autonoleggio a Brindisi (ero a Matera).
L'autonoleggio mi ha fatto pagare 355 € per il carro attrezzi + si è rifiutato di coprire il taxi che ho dovuto pagare per tornare da loro a ritirare un'auto nuova.
Per non parlare di graffi che non erano rivelati al momento della consegna e per fortuna abbiamo le foto appena presa l’auto.
EVITATELO!!!!

Reply from Viaggiare Rent - Brindisi
Thanks to Davide, Naila and the team we had a great experience.
The car was in very good condition. The service was very good and the team was very kind and helpful.
Thank you. See you next time!

Reply from Viaggiare Rent - Brindisi
It was great service. Davide picked us up and dropped us at the airport and was super nice. Will definitely use their services again.

Reply from Viaggiare Rent - Brindisi
Great service, very nice and approachable lady at the receptiont desk, Naila, if i catched the mamę correctly. Place to be recommended to friends.

Reply from Viaggiare Rent - Brindisi

Reply from Viaggiare Rent - Brindisi

Reply from Viaggiare Rent - Brindisi
I rented a car for a family holiday in Puglia from Viaggiare last month. We were landing at Brindisi airport and many other car hire co's were sold out. We decided to give Viaggiare a go, and I'm glad I did.
I've had bad experiences with other car hires in Italy and France, but these were great. See my separate review of Europcar Bordeaux on Trustpilot on April 22nd 2025, for example. I took lots of photos of every little mark on the car when I received, but they were so friendly when I dropped it back - there were no issues.
The rental location is a 10-12 minutes ride from the airport but the shuttle was prompt.
Recommended

Reply from Viaggiare Rent - Brindisi
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.