Great food and excellent service. Vet's Kitchen dog food is really good quality and seems to be accepted by the most discerning pets. The subscription service is really handy and ensures you don't run... See more
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I usually get pork and potato sensitive dog food on repeat from Amazon but recently it has been out of stock and not for the first time. It's the only food that really agrees with my lurchers sensitiv... See more
Company replied
Responded quickly to a query I had. Delivery was quick and arrived well packaged. My dog has been on Vet Kitchen’s food since he was a puppy, (now coming up 12) and does well on it. Only disappointmen... See more
Couldn’t get our usual type dog food as temporarily out of stock. Customer Service apologised and advised when it will be available. Meanwhile bought same type good but for weight control and as o... See more
Company details
About Vet's Kitchen
Written by the company
At Vet’s Kitchen, we develop pet food designed to deliver real health benefits, to help dogs & cats live longer and healthier lives. We combine the expertise of our in-house veterinary practice, Vet’s Klinic, with only the highest quality ingredients, to create a range of naturally nutritious and tasty food & treats. We also offer a range of supplements for cats & dogs, to ease common health complaints.
All our recipes are hypoallergenic (formulated without Wheat, Beef or Dairy), meaning they are kind to dogs with common intolerances/ allergies. Our range of dog food covers all stages, from: Puppy (up to 1 year), Adult (1-7 years) to Senior (7+ years), all designed for a specific purpose; weight loss, sensitive stomach/ skin or with additional supplementary support for younger or older dogs.
We also pride ourselves on our supplements, most of which are suitable for both cats & dogs - to give additional support alongside their normal diet.
As part of the service we offer, we also have an in-house pet nutritionist, Fiona, who is always on hand to offer help and advice to our customers and their pets.
Visit our website for more info or to shop our range:
Contact info
Unit 3, Callenders Industrial Estate, Paddington Drive, SN57YW, Swindon, United Kingdom
- 01793 887 555
- contact@vetskitchen.co.uk
- vetskitchen.co.uk
4.5
Excellent
784 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
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Customer Services person was very…
Customer Services person was very helpful when I had a query. Sadly, my dog would not eat the wet food as she is an incredibly fussy eater - its not the food its the dog! She is more accepting of the kibble. Dog possibly has a sort of Spike's syndrome so needs gluten free diet.
9 April 2024
Reply from Vet's Kitchen
Hi Mary, We are sorry to hear that your dog wasn't keen on the wet food and we see you have returned this to us. We will get it swapped for the dry food as requested and I have sent you an email confirming this (please check junk/spam if you can't find it). Best Wishes, Fiona.
Excellent quality food
Excellent quality food - wouldn't use anything else. Great for sensitive tummies and older dogs. If you need advice, so helpful. Highly recommend.
14 March 2024
Reply from Vet's Kitchen
Thank you for the review!
Al the best, the Vet's Kitchen team.
Prompt delivery and great quality
My cat loves Vets Kitchen food; it’s just a shame the little hearts were discontinued. Prompt delivery and quality as always.
3 April 2024
Reply from Vet's Kitchen
Thank you for the review. We have an update on the treats, please see the first FAQ here: https://vetskitchen.co.uk/pages/your-faqs
Vets kitchen never fails to deliver
Vets kitchen never fails to deliver. Food is excellent quality and my dogs love it. I get lots of comments on how shiny their coats are.
3 April 2024
Reply from Vet's Kitchen
Thank you for the feedback, it's lovely to hear that your dogs enjoy the food and look great too!
Web site easy to use good company
Web site easy to use. Dog likes this food and helps to keep her weight right.
2 April 2024
Reply from Vet's Kitchen
Thank you for the review.
Best Wishes, The Vet's Kitchen Team
Great as always
Great as always
Quick response, quick dispatch, delivered on time & good value food for my mutts!
3 April 2024
Reply from Vet's Kitchen
Thank you for the feedback.
All the best, The Vet's Kitchen Team
My dog loves the food.
Been using Vets Kicthen products, since my dog was a puppy. Nearly 8 years on and I can’t fault them.
2 April 2024
Reply from Vet's Kitchen
Thank you for the lovely feedback.
Best Wishes, The Vet's Kitchen Team.
Reply from Vet's Kitchen
Thank you for the review.
Best Wishes, the Vet's Kitchen Team
Delivery as promised
Delivery as promised - excellent product. The only negative is the fact that Little Stars are being discontinued, my dog loves them.
2 April 2024
Reply from Vet's Kitchen
Thank you for the feedback. We are as disappointed as you about the Little Stars, however we are embarking on some production trials and if successful we hope to be able to re-introduce a small range of Little Stars before summer. They may not be the same texture as before, but they will still be soft, hypoallergenic and with the quality ingredients you've come to expect.
Reply from Vet's Kitchen
Thank you for the feedback.
Best Wishes, The Vet's Kitchen Team
Not delivered yet
Not delivered yet. Allowed to order when out of stock. No internal communications to allow delivery messages to be sent when the order had not been despatched and to seek feedback when no delivery.only redeeming factor is that you dud ring yo say you were out of stock after the delivery messages had been sent.
2 April 2024
Reply from Vet's Kitchen
Hi David, thank you for the feedback. Unfortunately, the order messages are automated, however we contacted everyone as soon as possible. I can see that we called and emailed you as soon as we were back in after the bank holiday.
We are very sorry that the system allowed ordering when we were out of stock, this is something that we are looking into to try and prevent it happening again. We have a note to send your food as soon as stock arrives with us, however if you need to contact us in the meantime please call on 01793 887 555 or email contact@vetskitchen.co.uk
We are very sorry for the delay.
Brilliant service & product
8 March 2024
Reply from Vet's Kitchen
Thank you for the feedback.
Best Wishes, Vet's Kitchen Team
Reply from Vet's Kitchen
Thank you for taking the time to post a review.
The Vet's Kitchen team.
Brilliant product
Brilliant product. My little Cavapoochon’s fur is lovely and soft and less prone to knots since being on the salmon and sweet potato grain free dry food. Cheap delivery at £1.99 and I received 7 kilos of food not the 6.6 I’d ordered! I fed my last dog on Vets Kitchen and wouldn’t feed my new little boy on any other food.
27 March 2024
Reply from Vet's Kitchen
Thank you for the feedback, we're really pleased to hear how well your boy is doing.
Best Wishes
The Vet's Kitchen Team
Dogs love it
Food arrived on the day expected. The dogs really love it too. Will be ordering more.
26 March 2024
Reply from Vet's Kitchen
Thanks for your review!
Best Wishes, The Vet's Kitchen Team
Great product and great service
Great product (dry cat food which we use as treats) and really quick delivery.
25 March 2024
Reply from Vet's Kitchen
Thank you for your review!
Best Wishes, The Vet's Kitchen Team
I neede a sample for my new puppy
I neede a sample for my new puppy . Vets kitchen were very helpful and sent me some puppy 🐶 food . By the way he loves if . They also sent me a sample of a supplement for my big doggie he also loved it . Great service
1 March 2024
Reply from Vet's Kitchen
Thank you for taking the time to leave a review.
Best Wishes, The Vet's Kitchen Team
Reply from Vet's Kitchen
Thanks for your review!
Best Wishes, The Vet's Kitchen Team
Easy to order
Easy to order, efficient delivery and no delays or problems, so my dog didn't have to wait for her dinner.
18 March 2024
Reply from Vet's Kitchen
Thanks for your review!
All the best, the Vet's Kitchen team.
Fiona has been amazing
Fiona has been amazing, best customer service I’ve received from anywhere in a very long time. Seems to truly care about our experience and our pet. Thank you Fiona, you went above and beyond.
12 March 2024
Reply from Vet's Kitchen
Thank you for taking the time to leave a review about the service you received. We will pass this on to Fiona.
Best Wishes
The Vet's Kitchen Team
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