I called to request the 2 payment methods saved in my account to removed because ACH payments take too long to be posted and DO NOT show real time balance. This is very annoying. I prefer to pay by de... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The customer rep that handled my call this morning was courteous and completed my payment. I usually make my payments with a customer service rep bc I had an identity theft issue years ago. Plus the p... See more
I called Verve credit to set up automatic payment for my account and connected with a young man by the name of PEDRO #404960. The experience i had with this guy was truly a blessing. So what im sayi... See more
I had a great experience, I was contacted on 5/9/26 with a reminder about my upcoming payment due date. My payment was already mailed, but was not yet received. As a result, I decided th make a phone... See more
Company replied
Company details
About Verve Mastercard®
Information provided by various external sources
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Verve Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Contact info
United States
- (866) 449-4514
- vervecardinfo.com
4.8
Excellent
10K reviews
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Its been great.Smooth sailing,dependable
13 May 2026
Reply from Verve Mastercard®
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Excellent person to answer the phone
Excellent person to answer the phone . Very nice and pleasant thank you
13 May 2026
Reply from Verve Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
The agent was respectful and very…
The agent was respectful and very helpful. He listened to me and made everything just fine. He was a good man and I give (5) STARS
13 May 2026
Reply from Verve Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Reply from Verve Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Understanding hardship situations
Understanding hardship situations and help forming a plan moving forward.
13 May 2026
Reply from Verve Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Excellent Phone customer service…rep…
Excellent Phone customer service…rep was patient and very helpful every step of the way
13 May 2026
Reply from Verve Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
All the people I’ve dealt VERVwith at VERVE…
All the people I’ve dealt with at VERVE he I’ve been very kind and very helpful I am a disabled person and they helped me out tremendously when I called him up for assistance I’m glad to do business with VERVE
12 May 2026
Reply from Verve Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Thought I had made my payment on time…
Thought I had made my payment on time yesterday but called this morning to make sure it went through and they said yes it was there but it was late , I've never been late and try and pride myself on being on time , very disappointed and thinking about canceling both my cards ...
12 May 2026
My rep was very friendly and offered so…
My rep was very friendly and offered so much useful and helpful information regarding my account.
12 May 2026
The gentleman was kind patient and a…
The gentleman was kind patient and a pleasure to speak with.
12 May 2026
My Rep was very friendly and…
My Rep was very friendly and knowledgeable and helped me in a timely manner so I didn’t have to spend a long time on the phone. Thank you Verve!
11 May 2026
Reply from Verve Mastercard®
Thank you so much for the kind words! I’m glad we were able to get your issue resolved. We will give a shout out to the employee who assisted you.
I had a great experience
I had a great experience, I was contacted on 5/9/26 with a reminder about my upcoming payment due date. My payment was already mailed, but was not yet received. As a result, I decided th make a phone payment to avoid any late fees or additional charges.
11 May 2026
Reply from Verve Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
I usually pay by mail but the lady that…
I usually pay by mail but the lady that helped me took my first payment over the phone. And she told me I can start paying next month by mail. Excellent customer service
11 May 2026
Reply from Verve Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
My experience was great until I didn’t…
My experience was great until I didn’t understand why I couldn’t use my card with money on it to purchase!
But I called and now I understand why but, I’m not crazy about the explanation!
But I understand too, so we’re good, Amen 🙏🏽
11 May 2026
Reply from Verve Mastercard®
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
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