The sales executive was very welcoming, helpful and thorough. He gave us the choice of additional options without any pressure to accept them. During the test drive he explained the reason for the s m... See more
Company replied
Location
Switch locationMatford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD Exeter, Devon, GB
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Everyone, especially Celi, at Vertu Honda Exeter was very polite, friendly and helpful and made sure we understood everything involved in the purchase of our new car. We were kept well informed of pro... See more
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Very professional in every way. Andy helped us through the purchase process expertly making easy for us. Would highly recommend Vertu Hyundai at Exeter.
Company replied
Buying a new car nowadays is a whole new experience. The purchase is paperless which can cause confusion with older clients. Vertu ought to keep this in mind! Generally the staff were pleasant and... See more
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Company details
About Vertu Motors - BMW Exeter
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD, Exeter, Devon, United Kingdom
- 0330 012 2325
4.9
Excellent
361 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from Pete and Gary…
Excellent service from Pete and Gary from start to finish, Exeter Land Rover team are all very helpful and professional
27 January 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Vertu Hyundai Exeter
I was kept up to date throughout the purchase of my Hyundai. Great experience.
15 January 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
Exellent customer service
Exellent customer service. Found the car I was looking for, very pleased thank you.
23 January 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Friendly and informative service from…
Friendly and informative service from Peter in Exeter.
23 January 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Reply from Vertu Motors - BMW Exeter
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Ben really pitched it right friendly
Ben really pitched it right friendly , informative helpful , done a thorough handover of the car . Fantastic service from start to finish .
22 January 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Good afternoon Susan. Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Have just traded in my BMW for a new…
Have just traded in my BMW for a new one. Very impressed with the friendly, professional and helpful service provided at all stages, both from the sales person who looked after me and the manager
20 January 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Thank you, Sara, for your wonderful 5‑star review. We’re delighted to hear that trading in your BMW for a new one was such a positive experience. It’s great to know you were impressed by the friendly, professional and helpful service from both your sales advisor and the manager throughout every stage of the process. Your feedback means a great deal to the team at Vertu BMW Exeter, and we hope you enjoy your new car. Kind regards, Kerry
Dani was fabulous
Dani was fabulous. She was attentive and listened to our needs and wants. Nothing was too much trouble and she made us feel like valued customers
16 January 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Thank you so much for your kind words! We are so happy to hear that Dani was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
The personnel are extremely helpful, patient and knowledgeable.
We were introduced to our salesman Graham and he was very helpful from the start. He ensured we understood all the buttons and gizmos the car had and was very patient with us. It was a lot to take in but he was very thorough and gave us lots of reassurance.
14 January 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Good afternoon Julie. Thank you so much for your kind words! We are so happy to hear that Graham was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Andy made the experience fantastic.
Andy made the experience fantastic and hassle free.
He's knowledgeable, professional amd very personable.
10 out of 10.
Would highly recommend.
13 January 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Paul couldn’t have been more helpful
Paul couldn’t have been more helpful. He was patient and answered all my questions both during the purchase process and when I picked up the car
8 January 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Thank you so much for your kind words! We are so happy to hear that Paul was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Bought our first Honda from Vertu Honda…
Bought our first Honda from Vertu Honda Exeter. Shannon was extremely helpful and pleasant with dealing with us. Nothing was too much trouble. Would definitely highly recommend.
30 December 2025
Unprompted review
Reply from Vertu Motors - BMW Exeter
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Very good service & always very helpful…
Very good service & always very helpful with good customer support
30 December 2025
Unprompted review
Reply from Vertu Motors - BMW Exeter
Good morning. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Great dealership to deal with
Great interaction throughout the entire process. Got exactly what we wanted. Great dealership to deal with
27 December 2025
Unprompted review
Reply from Vertu Motors - BMW Exeter
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
Excellent experience from our original…
Excellent experience from our original inquiry through to driving away a few weeks later in my new Mini Countryman!
Charlotte @ Mini Exeter is utterly delightful, incredibly knowledgeable, and wonderfully helpful and not to mention patient!
17 December 2025
Unprompted review
Reply from Vertu Motors - BMW Exeter
Good morning.
Thank you so much for your kind words! We are so happy to hear that Charlotte was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
5 Star Service Highly recommend 👌 Steve…
5 Star Service Highly recommend 👌 Steve was great everything ran smoothly from start to finish.
We are absolutely Made up with our new vehicle Thankyou so much:)
22 December 2025
Unprompted review
Reply from Vertu Motors - BMW Exeter
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Excellent service
Excellent service from choosing our new Mini to picking it up. Very thorough handover on collecting the car and Charlotte was excellent. Overall a really good experience with Vertu.
18 December 2025
Unprompted review
Reply from Vertu Motors - BMW Exeter
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
sharon good sales person car in stock…
sharon good sales person car in stock no waiting all good
16 December 2025
Unprompted review
Reply from Vertu Motors - BMW Exeter
Thank you so much for your kind words! We are so happy to hear that Sharon was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Very good service
The salesperson I dealt with was very helpful and kept me up to date every step of the way with my new car purchase. There were some initial problems before I took delivery, but the whole team, from the receptionist to the sales manager, were extremely attentive and eager to go the extra mile so I was happy.
16 December 2025
Unprompted review
Reply from Vertu Motors - BMW Exeter
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
Wasn’t pushed into buying
Wasn’t pushed into buying. Given clear info about options.
Good knowledge of products
Found best price options
Follow up and arrangements prompt
Given lots of times to familiarise me with the car
8 December 2025
Unprompted review
Reply from Vertu Motors - BMW Exeter
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
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