The sales executive was very welcoming, helpful and thorough. He gave us the choice of additional options without any pressure to accept them. During the test drive he explained the reason for the s m... See more
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Location
Switch locationMatford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD Exeter, Devon, GB
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Everyone, especially Celi, at Vertu Honda Exeter was very polite, friendly and helpful and made sure we understood everything involved in the purchase of our new car. We were kept well informed of pro... See more
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Very professional in every way. Andy helped us through the purchase process expertly making easy for us. Would highly recommend Vertu Hyundai at Exeter.
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Buying a new car nowadays is a whole new experience. The purchase is paperless which can cause confusion with older clients. Vertu ought to keep this in mind! Generally the staff were pleasant and... See more
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Company details
About Vertu Motors - BMW Exeter
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Matford Park Road, BMW, Marsh Barton Trading Estate, EX2 8FD, Exeter, Devon, United Kingdom
- 0330 012 2325
4.9
Excellent
361 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Myers was professional
Myers was professional, knowledgeable and very personable, a pleasure to deal with him. The unveiling on collection day was fun. Delighted with our countryman, thank you.
5 May 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Hi there,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu BMW Exeter.
It’s great to know that Myers was professional, knowledgeable and personable throughout, making the whole process a pleasure. We’re also pleased you enjoyed the unveiling on collection day — it’s lovely to hear that it added to the experience. Delighted to hear you’re loving your Countryman too!
Thank you again for choosing Vertu Motors, and we wish you many happy miles ahead.
Kind regards,
Liza.
Excellent service.
The help and guidance from Shannon Johnson was so helpful. I am delighted with the car too.
30 April 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Hi Tom,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you received such helpful guidance from Shannon during your experience at Vertu BMW Exeter.
It’s wonderful to know that you’re delighted with your car too — that’s exactly what we love to hear. Your kind feedback will mean a great deal to Shannon and the team.
Thank you again for choosing Vertu Motors, and we wish you many happy miles ahead.
Kind regards,
Liza.
Excellant Service
I had what can only be described as a 10 out of 10 experience at Vertu Hyundai Exeter. Dan was my point of contact from initial phone call to the day I picked up the vehicle, He is a great ambassador for the company.
I explained from the start why I was changing my car what I was looking for and what sort of deal I was looking for with my part ex.
At no point did I feel under pressure, infact when I decided the vehicle was what I wanted, I was given a slightly better offer for my part ex.
Highly recommend Vertu Hyundai Exeter and highly recommend Dan.
23 April 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Thank you for sharing your experience. I’m so pleased to hear Dan looked after you so well and made the whole process smooth, pressure‑free, and genuinely positive. Your recommendation means a lot.
Many thanks,
Chloe
Ben was very helpful and friendly which…
Ben was very helpful and friendly which made the experience great
30 April 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Hi Alex
Thank you for your lovely feedback. We're really pleased to hear that Ben was so helpful and friendly, and that this made your experience such a great one. Your comments are truly appreciated and will be shared with him.
Kind regards
Dawn
Great service
Maurice was friendly and helpful, so I came away with a lovely new car very quickly.
30 April 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Hi Rachel
Thank you for your lovely feedback. We're really pleased to hear that Maurice was friendly and helpful, and that he was able to get you into a lovely new car so quickly. Your comments are truly appreciated and will be shared with him.
Kind regards
Dawn
Vertu Motors were easy to deal with
Jacob Jarvis-Cooke who dealt with our purchase was helpful and efficient, and very patient with helping us with all the new technology.
24 April 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Good afternoon Sarah,
Thank you for your review. I’m really pleased to hear that Jacob was helpful, efficient and patient, especially when guiding you through the new technology. It’s great to know he took the time to make sure you felt confident and supported throughout your purchase.
Thank you for choosing BMW Exeter and for sharing your experience.
Kind regards,
Dean
Friendly helpful team
Friendly helpful team who made the experience a pleasure
27 April 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Good morning Vallance,
Thank you for your review. It’s great to hear the team were friendly and helpful, and that they made the whole experience such a pleasure.
Kind regards,
Dean
Smooth dealing throughout the purchase…
Smooth dealing throughout the purchase and a very quick & informative handover
29 April 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Hi Alison
Thank you for your lovely feedback. We're really pleased to hear that everything was smooth throughout the purchase and that the handover was quick and informative. Your comments are truly appreciated.
Kind regards
Dawn
First class service
What a pleasant experience dealing with John Ashman for the purchase of our new car. He was helpful the moment we stepped into the showroom and all the way through to the date we completed the purchase of our Range Rover Sport. It was refreshing dealing with John and the team at Land Rover Exeter, excellent customer service.
1 April 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Hi Claire
Thank you for your lovely feedback. We're delighted to hear that purchasing your new Range Rover Sport was such a pleasant experience. It’s wonderful to know that John Ashman looked after you so well from the moment you stepped into the showroom right through to completion.
We’re really pleased that you found John and the team at Land Rover Exeter so refreshing to deal with and that the customer service met such a high standard. Your kind words are truly appreciated.
Kind regards
Dawn
Just brought my first Mini from Vertu…
Just brought my first Mini from Vertu Exeter.
A happy experience from start to finish, nothing too much trouble. We were fortunate having the same salesperson dealing with us, Matthew Levick. Professional, knowledgeable and friendly, everything went smoothly. Thank you, Angela.
28 April 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Good afternoon Angela,
Thank you for your review. Congratulations on your first MINI — it’s great to hear everything went smoothly from start to finish. Matthew will be delighted to know his professional, knowledgeable, and friendly approach made your experience such a positive one.
Kind regards,
Dean
It’s not just about the car
I’m a real fan of the mini, it’s been my car of choice for probably 25 years but with any big purchase it’s also about the service and support you get from your supplier and that’s where Vertu Mini in Exeter and Charlotte in particular stood out.
Charlotte’s friendly manner, open, honest about my options to change my current EV model for the new extended range EV mini was refreshing. She was interested in what I wanted NOT what she had to “sell”.
I’ve just picked up a fabulous JCW EV mini and it looks and drives beautifully. On collecting it Charlotte was as excited as I was😂.
Practical on handover information and approachable on any questions I’ve had.
Overall a very good experience.
28 April 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Good afternoon Liz,
Thank you for such a thoughtful review. It’s great to hear that after so many years of choosing MINI, this experience really stood out for the service and support you received. Charlotte’s open, honest approach and focus on what you wanted clearly made a big difference, and it’s lovely to hear how excited you both were at handover.
We’re delighted you’re enjoying your JCW EV MINI and that everything from the handover to ongoing questions has been straightforward and reassuring.
Kind regards,
Dean
Matthew at Vertu BMW Exeter was…
Matthew at Vertu BMW Exeter was excellent
28 April 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Good morning Rob,
Thank you for your review. It’s great to hear that Matthew provided an excellent experience — he’ll be really pleased with your feedback.
Kind regards,
Dean
We have bought Honda for twenty years
Review of Vertu, Hendy Honda, Exeter:
We have bought Honda for twenty years. We have found the staff employed at showrooms to be very knowledgeable and helpful. Celly, the salesperson,was excellent
27 April 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Good morning Stephen,
Thank you for sharing your feedback. It’s great to hear that you’ve chosen Honda for so many years and have consistently found our showroom teams knowledgeable and helpful. You have left your review against BMW Exeter, rather than Honda Exeter, we would kindly ask that you leave your review for the Honda site so their team can receive the recognition.
Kind regards,
Dean
Customer service experience excellent
Customer service experience excellent,
All staff very helpful
20 April 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Hi Brian
Thank you for your lovely feedback. We're delighted to hear that your customer service experience was excellent and that all our staff were so helpful throughout. Your comments are truly appreciated.
Kind regards
Dawn
Staff at Renault Virtu Exeter…
Staff at Renault Virtu Exeter especially Jacob Jarvis Cooke was brilliant, very attentive and reassuring, but he was badly let down by Renault.
25 April 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Thank you for your feedback, Kelvin. We’re pleased to hear that Jacob Jarvis Cooke provided such attentive and reassuring service during your visit to Vertu Renault Exeter. We’re sorry to learn that the wider experience was impacted by issues outside of the dealership’s control, and we understand how frustrating that can be. Your comments are appreciated and will be shared with the team, and we thank you for taking the time to leave your review.
Kind regards,
Matthew
Top sales team handled the purchase of…
Top sales team handled the purchase of my new X3 very well. After initially changing our minds about the vehicle we wanted they took care to ensure the car and spec was just right for us.
Communication around the delivery dates was good and the handover of the car and its complexities well managed too.
23 April 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Thank you for your kind feedback. We’re delighted to hear that the sales team supported you so well throughout the purchase of your new X3, especially when refining the vehicle and specification to suit your needs. It’s great to know that communication around delivery was clear and that the handover was handled smoothly and professionally. Your comments are very much appreciated.
Kind regards,
Matthew
Shannon was very professional
Shannon was very professional, friendly and made the transaction of my car very easy. I would recommend anyone to buy from Honda Vertu Exeter and deal with Shannon.
18 April 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Thank you very much for taking the time to share your feedback.
We’re delighted to hear that Shannon provided such a professional and friendly experience and helped make the transaction of your car so easy. Ensuring the process is smooth, clear, and enjoyable for our customers is really important to us, so it’s great to know Shannon delivered on this.
Your recommendation of Honda Vertu Exeter and personal mention of Shannon are very much appreciated and will be passed on to her and the wider team. She’ll be delighted to know her efforts made such a positive impression.
Thank you again for choosing us, and we wish you many happy miles ahead.
Kind regards,
Keith
Very helpful sales staff
Very helpful sales staff, positive and knowledgeable. Very reliable in sorting out details and responded promptly to enquiries.
9 April 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Hi there,
Thank you for the great review. It’s lovely to hear the sales team were so helpful, positive, and knowledgeable throughout.
Really pleased to know they handled the details reliably and responded quickly to your enquiries — that’s exactly the experience we aim to deliver.
Kind regards,
Kerry
Excellent customer service from start…
Excellent customer service from start to finish. I saw the car online and registered my interest. I was contacted by phone promptly, i then got a video of the vehicle sent to me. Throughout the purchase of the car I was kept informed the process. This was a great team performance, thank you to Fran,James, Caitlin and Taylor for making this a seamless process.
11 April 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Excellent customer service from start to finish. I saw the car online and registered my interest. I was contacted by phone promptly, i then got a video of the vehicle sent to me. Throughout the purchase of the car I was kept informed the process. This was a great team performance, thank you to Fran,James, Caitlin and Taylor for making this a seamless process.
Kind regards,
Keith
Buying Nearly New at Vertu BMW Exeter
Excellent experience buying a nearly new car at Vertu BMW Exeter. Gavin was extremely helpful throughout the whole experience - from the initial test drive to the final handover. He also continued to help us after the handover by answering all our questions efficiently and promptly. Thank you again.
9 April 2026
Unprompted review
Reply from Vertu Motors - BMW Exeter
Good afternoon Timothy,
Thank you for taking the time to share your experience with us. It’s great to hear that Gavin supported you so well throughout the entire journey, from the test drive right through to handover, and that his help continued afterwards by answering your questions promptly. We’re really pleased everything went so smoothly and that you’ve enjoyed buying your nearly new car with us.
Kind regards,
Dean
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