Verisure Ireland Reviews 

1,806
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and skilled engineers for their exceptional thoroughness, patience, and genuinely helpful attitude during home security installations. Consumers deeply appreciate how clearly all features are explained and note that the modern devices work reliably to protect their houses. However, some reviewers were not happy with customer support, mentioning frustratingly delayed service appointments and recurring rescheduling issues that prolonged problems. A few other people also felt that technical assistance was very difficult to reach when dealing with unexpected equipment failures and frustrating mobile app problems.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that engineers and representatives are consistently... See more

Customer service

Users describe ambiguous interactions with customer service, as many reviewers highlight polite and helpful... See more

Product

Consumers find product to be a mix of satisfaction and concern as many reviewers praise the pristine system,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting thorough presentations... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Oran who had come to our house for cold calling sales pitch and got us hooked. There has been no regrets since then. His product knowledge and friendliness won our hearts. We took the security... See more

Company replied

Rated 5 out of 5 stars

We have had a very good experience so far thanks to Johnny. From the time he arrived at our door for the first time he became like one of the family he could not have informed us enough about the vari... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from Dylan at Verisure. He was professional, knowledgeable, and genuinely focused on making sure everything was set up perfectly. He explained everything clearly and was alw... See more

Company replied

Rated 5 out of 5 stars

I needed alarm package for home security. Verisure security consultant Magic Mike provided great professional advice about what I need. He installed the gadgets himself. He was very thorough, very pat... See more

Company replied


Company details

  1. Security System Installer
  2. also in
  3. Burglar Alarm Store
  4. Security Equipment Store
  5. Security Service
  6. Security System Supplier

About Verisure Ireland

Written by the company

Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America. We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community. We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come. For urgent customer support inquiries, please call 1800 856 060.

Protect Your Home or Business Today

Same-Day Installation Available

Same-Day Installation Available
Call or start your quote now to get real peace of mind with a Verisure alarm system. We have same-day appointments available, and can install your alarm within 24 hours.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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4.7

All reviews

(1,806)

153 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing product

We had Oran who had come to our house for cold calling sales pitch and got us hooked. There has been no regrets since then. His product knowledge and friendliness won our hearts. We took the security system and the door bell which we love the most as there is no more lagging when one rings the bell or if we want to see what’s happening on the camera, I am sure Verisure is a great product to be taken to secure your home. Follow-ups were performed by him to see if we were satisfied.

21 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Linda Jeane,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Oran, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Sharon called today and did an…

Sharon called today and did an excellent job she's such a lovely lady

21 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Francis Joyce,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Marco took care of my whole famiky and…

Marco took care of my whole famiky and was super kind . We love the system and the professsionalsm

19 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Ana Clara Pantoja,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Marco, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Magic Mike was very professional

Magic Mike was very professional, very knowledgeable and very helpful to set up the apps on the phone. Would highly recommend Verisure.

20 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hi helena,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Mike, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Magic Mike was amazing to deal with…

Magic Mike was amazing to deal with from the start.
He was knowledgeable and answered all my questions.
Amazing turn around time from him aswell.
Thank you Mike!

19 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Tatum Uba,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Mike, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Marco was so helpful and friendly

Marco was so helpful and friendly. 5 stars all the way. Couldn’t recommend enough.

17 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Isabel Carroll,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Marco, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Another fantastic experience with…

Another fantastic experience with Verisure. We moved in back into our house after some refurbishment and contacted Verisure about getting our sensors reinstalled. They arranged the call out seamlessly and Sharon could not have been better getting up the sensors reinstalled and talked us through the different functions of the app. Sharon was an absolute pleasure to deal with and is a real credit to the great customer experience with Verisure

17 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Susie Hennigan,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Sharon called and fixed our camera shes…

Sharon called and fixed our camera shes such a lovely lady

17 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Syl Babe,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Fantastic

Fantastic, thanks so much AJ! You were super.

31 October 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Ciara Anglim,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague AJ, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Super Service

Our sales man and installer AJ was so helpful, no question was too much, explained everything and went out of his way to be helpful. An absolute pleasure to deal with

6 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Samantha Hughes,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague AJ, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Lovely sharon called and fixed our…

Lovely sharon called and fixed our alarm system she showed us a lot more about it thanks sharon

13 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hi Jo,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

We had a lovely lady call out to us…

We had a lovely lady call out to us today she did a great job on checking everything thank you Sharon for all you did

12 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Hope and Love,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Sharon called to fix my system and…

Sharon called to fix my system and doorbell she did a great job thanks sharon

12 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Alan Cass,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Sharon called out today she is…

Sharon called out today she is absolutely brilliant she done so much to help us out with our system
Thanks Sharon

11 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Jean O'Reilly,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Installation experience

We had our alarm fitted today by Andrew. No mess, no fuss, excellent communicator and was extremely helpful and patient and completely explained the working of our alarm system. Great ambassador for verisure.

10 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Liz Egan,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Andrew, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Jack Murphy was brilliant and helped us…

Jack Murphy was brilliant and helped us to fix the cams and the system.

8 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hi snmzr,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Jack, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Adina attended my property to fix an…

Adina attended my property to fix an issue. She was very helpful, efficient and knowledgeable. Would highly recommend Adina!

8 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hi M.N,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Adina, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Thank you Swapnil and Conor for the…

Thank you Swapnil and Conor for the smooth onboarding.

7 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello maharajah Indian cuisine naas,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleagues Swapnil and Conor. I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Seb

Rated 5 out of 5 stars

Sharon is such a brilliant lady thanks…

Sharon is such a brilliant lady thanks for all u did with my system

4 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Tan Dhn,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Eddie

Rated 5 out of 5 stars

Sharing called and fixed all my issues…

Sharing called and fixed all my issues I had she sorted it all out thanks so much sharon

4 November 2025
Unprompted review
Verisure Ireland logo

Reply from Verisure Ireland

Hello Bree,Maura,

Thank you so much for leaving us a 5-star review!

I am so happy to hear about the service offered by my colleague, I will ensure this feedback is passed on, as I'm sure it'll make their day!

Best regards,
Eddie

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