We had Oran who had come to our house for cold calling sales pitch and got us hooked. There has been no regrets since then. His product knowledge and friendliness won our hearts. We took the security... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have had a very good experience so far thanks to Johnny. From the time he arrived at our door for the first time he became like one of the family he could not have informed us enough about the vari... See more
Company replied
⭐⭐⭐⭐⭐ Excellent service from Dylan at Verisure. He was professional, knowledgeable, and genuinely focused on making sure everything was set up perfectly. He explained everything clearly and was alw... See more
Company replied
I needed alarm package for home security. Verisure security consultant Magic Mike provided great professional advice about what I need. He installed the gadgets himself. He was very thorough, very pat... See more
Company replied
Company details
- Security System Installer
- also in
- Burglar Alarm Store
- Security Equipment Store
- Security Service
- Security System Supplier
About Verisure Ireland
Written by the company
Verisure Smart Alarms is the leading European monitored alarm supplier for homes and businesses, with over 5 million customers and 25,000 employees across Europe and South America.
We have spent over 35 years supplying peace of mind, and we pride ourselves in both providing quality customer service and building trust throughout the community.
We not only protect our customers, but also work with charities to prevent crime and help victims who need it most. It’s a role we are proud to play and continue to fulfill for generations to come. For urgent customer support inquiries, please call 1800 856 060.
Protect Your Home or Business Today
Same-Day Installation Available
Call or start your quote now to get real peace of mind with a Verisure alarm system. We have same-day appointments available, and can install your alarm within 24 hours.
Contact info
Block F2, EastPoint Business Park, North City Centre, D03 T6P8, Dublin, Ireland
- 1800 856 060
- customersupport@verisure.ie
- verisure.ie
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Marco made the process seamless and put…
Marco made the process seamless and put me through the steps needed. He took his time to explain the different packages and his advice made the decision to sign up easy.
16 January 2026
Unprompted review
Reply from Verisure Ireland
Hi Sade,
Thank you so much for leaving us a 5-star review!
I am so happy to hear about the service offered by my colleague Marco, I will ensure this feedback is passed on, as I'm sure it'll make their day!
Best regards,
Seb
Good service
Marco set up the system for us and he was great and a good help. Explained everything very well also.
12 January 2026
Unprompted review
Reply from Verisure Ireland
Hello Sharlene Gill,
Thank you so much for leaving us a 5-star review!
I am so happy to hear about the service offered by my colleague Marco, I will ensure this feedback is passed on, as I'm sure it'll make their day!
Best regards,
Seb
Marco was brilliant at explaining all…
Marco was brilliant at explaining all the details about Verisure. He was very kind, respectful and honest. We would like highly recommend.
12 January 2026
Unprompted review
Reply from Verisure Ireland
Hello Daniel Gill,
Thank you so much for leaving us a 5-star review!
I am so happy to hear about the service offered by my colleague Marco, I will ensure this feedback is passed on, as I'm sure it'll make their day!
Best regards,
Seb
A lovely lady called sharon called out…
A lovely lady called sharon called out and checked through all of our system thanks sharon for all you have done
6 January 2026
Unprompted review
Reply from Verisure Ireland
Hello Mary Byrne,
Thank you so much for leaving us a 5-star review!
I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!
Best regards,
Seb
Reply from Verisure Ireland
Hello,
Thank you so much for leaving us a 5-star review!
I am so happy to hear about the service offered by my colleague Marco, I will ensure this feedback is passed on, as I'm sure it'll make their day!
Best regards,
Seb
System Downgrade
Sharon kindly downgraded my system even though she was not booked for that.
30 December 2025
Unprompted review
Reply from Verisure Ireland
Hello Samuel Ponik,
Thank you so much for leaving us a 5-star review!
I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!
Best regards,
Seb
Just got my alarm system installed by…
Just got my alarm system installed by Verisure , highly recommend, great service 🤗
29 December 2025
Unprompted review
Reply from Verisure Ireland
Hello Viktorija Marciauskiene,
Thank you so much for taking the time to leave us a 5-star review!
I'm thrilled to hear of the great service offered by our team, we really do appreciate your feedback in relation to this!
Best regards,
Seb
I met a magic mike has a nice person…
I met a magic mike has a nice person who explained everything well and installed professionally ,works very well,thank you for the service mr magic mike and verisure
26 December 2025
Unprompted review
Reply from Verisure Ireland
Hello Eldhose P.M,
Thank you so much for leaving us a 5-star review!
I am so happy to hear about the service offered by my colleague Mike, I will ensure this feedback is passed on, as I'm sure it'll make their day!
Best regards,
Seb
Sharon called this morning she is such…
Sharon called this morning she is such a darling sorted everything and showed me more thanks for everything Sharon and merry xmas
24 December 2025
Unprompted review
Reply from Verisure Ireland
Hello Jubilee Dongo,
Thank you so much for leaving us a 5-star review!
I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!
Best regards,
Seb
Do not go near
Great products offered, however worst customer service and fault management resolution
15 December 2025
Unprompted review
Reply from Verisure Ireland
Hello Derek O'brien,
Thank you for reaching out to us!
I can only apologise for your seemingly poor experience with our Customer Support Team, I'd be keen to find out more as to exactly what your concerns are, so I can see how we can best assist you, as it certainly is a shame to see that you're feeling this way.
In order to help locate your account, we need some additional information. Please respond back to my email via Trustpilot with some additional account information and we will be in touch.
Best regards,
Seb
UPDATE: I can see that you have spoken recently with our Directors Office Team, who have been in touch to arrange an appointment for you.
Should you need any further assistance in the meantime, please don't hesitate to get back in touch.
Magic Mike is very good person and very…
Magic Mike is very good person and very helpful he always helps me for my shop camera he is very friendly person
19 December 2025
Unprompted review
Reply from Verisure Ireland
Hello Unique Foods,
Thank you so much for leaving us a 5-star review!
I am so happy to hear about the service offered by my colleague Mike, I will ensure this feedback is passed on, as I'm sure it'll make their day!
Best regards,
Seb
Reply from Verisure Ireland
Hello Daliya Shibu,
Thank you so much for leaving us a 5-star review!
I am so happy to hear about the service offered by my colleague Shakira, I will ensure this feedback is passed on, as I'm sure it'll make their day!
Best regards,
Seb
Gareth and Magic Mike did an amazing…
Gareth and Magic Mike did an amazing job and were very welcoming
12 December 2025
Unprompted review
Reply from Verisure Ireland
Hi Ini,
Thank you so much for leaving us a 5-star review!
I am so happy to hear about the service offered by my colleagues Gareth and Mike. I will ensure this feedback is passed on, as I'm sure it'll make their day!
Best regards,
Seb
Gareth and Magic Mike
Gareth and Magic Mike , did a very good job , they were so patient and approachable.
12 December 2025
Unprompted review
Reply from Verisure Ireland
Hello Subomi bukky nicholas,
Thank you so much for leaving us a 5-star review!
I am so happy to hear about the service offered by my colleagues Gareth and Mike. I will ensure this feedback is passed on, as I'm sure it'll make their day!
Best regards,
Seb
gareth and magic mike were wonderful…
gareth and magic mike were wonderful today, helped us with setting up everything security wise in my house!
12 December 2025
Unprompted review
Reply from Verisure Ireland
Hello Samuel Owo,
Thank you so much for leaving us a 5-star review!
I am so happy to hear about the service offered by my colleagues Gareth and Mike. I will ensure this feedback is passed on, as I'm sure it'll make their day!
Best regards,
Seb
Sharon called out and sorted everything…
Sharon called out and sorted everything she was quick and such a pleasure to meet
11 December 2025
Unprompted review
Reply from Verisure Ireland
Hello Christopher Patterson,
Thank you so much for leaving us a 5-star review!
I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!
Best regards,
Seb
Sharon called out and sorted out our…
Sharon called out and sorted out our cameras and even checked our alarm system shes such a pleasure thanks sharon
10 December 2025
Unprompted review
Reply from Verisure Ireland
Hello biby jacob,
Thank you so much for leaving us a 5-star review!
I am so happy to hear about the service offered by my colleague Sharon, I will ensure this feedback is passed on, as I'm sure it'll make their day!
Best regards,
Seb
Shakira came to change my batteries
Shakira came to change my batteries
A very pleasant girl. Got the job done
Thank you so much. A pleasure to deal with.
10 December 2025
Unprompted review
Reply from Verisure Ireland
Hello Elaine W,
Thank you so much for leaving us a 5-star review!
I am so happy to hear about the service offered by my colleague Shakira, I will ensure this feedback is passed on, as I'm sure it'll make their day!
Best regards,
Seb
I recently gave verisure a one star…
I recently gave verisure a one star review. My mistake it should be no star I got there alarm system taken out within 3 days of installing it and nearly one month later they still won’t give me my money back I have rang the emailed them one fella said I would have a refund tomorrow but that tomorrow came and went 199 e is a lot of money I just want it back it’s not a lot to ask I was within my timeframe of 30 days on the phone again this morning for over half and hour to be told you will get ur refund within 7/ 10 days I won’t hold my breath
10 December 2025
Unprompted review
Reply from Verisure Ireland
Hi phyl,
Thank you for leaving us another review.
As mentioned previously, we agreed we are able to process your refund on Friday, and this has now been completed by our Invoicing Department, your refund should be with you within 7-10 working days.
I am sorry for the delay, there were some administration concerns on our end which are resolved and we are now able to effectively process your refund. Please keep an eye out for this and if you have any further questions or queries, please don't hesitate to get back in touch!
Best regards,
Seb
Susan was incredibly friendly and…
Susan was incredibly friendly and helpful. very happy with the service and the equipment
9 December 2025
Unprompted review
Reply from Verisure Ireland
Hello Andrew Walker,
Thank you so much for leaving us a 5-star review!
I am so happy to hear about the service offered by my colleague Susan, I will ensure this feedback is passed on, as I'm sure it'll make their day!
Best regards,
Seb
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