Thanks to Patricia from the customer service, our problem was solved and and the money was transferred correctly! Thanks!
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About Vente-unique.es
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Nuestra sociedad Vente-Unique.es, N°1 de la venta online de muebles, decoración y productos para el hogar en Francia y en Europa; cotiza en la bolsa de París desde abril de 2018, muestra de seriedad y compromiso.
Proponemos sofás, mobiliario para tu salón y oficina, una selección de colchones y dormitorio muy variada y equipamiento para tu cuarto de baño o jardín de alta calidad a precios muy atractivos: hasta -60% de descuento.
Como las buenas ofertas no duran mucho tiempo, te proponemos muy a menudo productos en Venta Flash (con cantidades y tiempo limitados), así como productos que puedes comprar sin límite de tiempo.
Puedes consultar nuestros compromisos de calidad y garantías.
No esperes más, ¡inscríbete para ser el primero en conocer nuestras próximas ofertas!
Contact info
France
- vente-unique.es
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The mirror came broken and no response…
The mirror came broken and no response from the company

Reply from Vente-unique.es
Be ready for the delivery drama
Be ready for the delivery drama. They won’t deliver but they’ll charge you anyway. I give it 2 stars because I didn’t even see the item, maybe it was good but as was never delivered, however I was charged

Reply from Vente-unique.es
They simply don’t deliver my product
The company support is terrible and doesn’t help me fix my issue. My sofa wasn’t delivered and the carrier keeps waiting for vente-unique to authorize the delivery, since they need a bigger team to do so.
Their support from chat and phone, just ask me to wait with empty promises. It’s a simple problem that can be solved with a phone call, but it’s already been a week! I’m going crazy with this lack of professionalism. NEVER AGAIN.
Update 10.10.2024: I appreciate the phone contact, however no explanation will possibly change my experience. It doesn't make any sense to me to wait for 5 days for an authorization of delivery, while I need to sit on the floor awaiting for my sofa. It's very frustating to call the carrier everyday and they say "I did not get anything from them (Vente Unique)", while Vente Unique says "We requested the delivery". Somewhere in your process needs to be improved.
The delivery date is scheduled to happen on 11.10 - one day after the maximum estimate. Let's hope everything goes well, despite being delayed.

Reply from Vente-unique.es
Excellent service
Excellent service. The product is as advertised, the delivery was in time. Highly recommended.
Delivery was on time and communication…
Delivery was on time and communication good. The product was as advertised and the fitters friendly and efficient. They took away all packaging and it was well worth paying for the assembly of the mezzanine bed. Just one small hint for the future. The ladder on the bed can be installed to the left or right and it would be good to have the choice. We forgot to ask.
Otherwise the service was perfect and we would recommend the company.
Excellent service quality products
Excellent service quality products , I have just placed my third order !
No stock, no solution.
It appears that the product I ordered a month ago is out of stock, and they're offering me a different one that doesn't have the same features. I’ve tried helping them find a similar product, but all I'm getting are delays, a lack of solutions, and automated responses. The seller is at fault, but they have had my money for a month now. Oh, and coincidentally, the price of the product has increased by €300 on their website since I made the purchase. I urge them to resolve my issue as soon as possible, as my children are currently sleeping on the floor.

Reply from Vente-unique.es
Positive experience-no assembly service…
The experience was positive but now other companies use the Vente-Unique website and they don't offer any assembly service

Reply from Vente-unique.es
Great service, price and product!
The company provides great products at reasonable prices with prompt service,
Great products - great service!
We purchased a lovely sofa from vente- unique at a great price which was delivered exactly on time.
I think something is missing to help…
I think something is missing to help main tubes click together at corners
The ordering to delivery was seemless
The ordering to delivery was seemless, quality is recommended.
It is very difficult to assemble
all perfect
product is bad
Selling something (dining table) that takes 3/4 off the day to mount is ridicule's.
Your guaranty department are real swindlers but that is not about the table but experience in the past.
We are a rental company that did buy a lot from you (many times on owners name as well).
Rent-a-House-Spain
Sad the comment

Reply from Vente-unique.es
Happy with the experience and the…
Happy with the experience and the product. The kitchen island enhances the kitchen and looks great.
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