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Rated 1 out of 5 stars

Same as others. Scam company. avoid. Ordered a digital wall planner in good faith. Got a quick email on delivery and regular updates. Then the tracking link broke so had to chase for another several t... See more

Rated 1 out of 5 stars

Well what an absalute joke of a company, nothing but lies lies lies, do not what ever you do order from vennf. It's a scam. You will not get what you order just lots of emails promising delivery and g... See more

Rated 1 out of 5 stars

Untrustworthy - avoid. I ordered a puzzle table from them in Nov. I know they're in Singapore, so I expected it to take time (never had an issue with other Singapore based companies). They claim it wa... See more

Rated 1 out of 5 stars

- I ordered a Plan Executor Order Organization, from the Vennf website, on 5th December 2024, however it has never arrived. - Like other people I received a tracking number, but after showing that... See more

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1.5

Bad

TrustScore 1.5 out of 5

29 reviews

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1.5

All reviews

(29)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam company. Avoid

Same as others. Scam company. avoid. Ordered a digital wall planner in good faith. Got a quick email on delivery and regular updates. Then the tracking link broke so had to chase for another several times. Then they said it had been delivered and gave an exact time and date. Cctv suggested otherwise and they never came back to me. Did a chargeback through my credit card company. Scam company, avoid.

15 January 2025
Unprompted review
Rated 1 out of 5 stars

Would give them 0 if I could

Would give them 0 if I could. Con artists. Gave me two tracking numbers (after the first was marked as delivered despite it never arriving) and the same thing happened both times. Absolute scum and 100% con artists. Do not give them your money, they have no product to sell.

2 February 2025
Unprompted review
Rated 1 out of 5 stars

Order never arrived. Ignores emails.

- I ordered a Plan Executor Order Organization, from the Vennf website, on 5th December 2024, however it has never arrived.
- Like other people I received a tracking number, but after showing that it was in the process of being delivered, it stopped working.
- I've checked with my neighbours and local sorting centre with no success.
- I have tried contacting Vennf through their contact email, but I have yet to receive a response.

5 December 2024
Unprompted review
Rated 1 out of 5 stars

Con con con, do not trust

Well what an absalute joke of a company, nothing but lies lies lies, do not what ever you do order from vennf. It's a scam. You will not get what you order just lots of emails promising delivery and giving excuses. Do not trust them. 8 weeks and 18 emails of rubbish and now they are just completely ignoring me. Now trying to get money back, not easy

3 December 2024
Unprompted review
Rated 1 out of 5 stars

This website is a scam

- The product was supposed to be delivered within 5 to 15 business days after the order date.
- I received a tracking number, but it constantly showed the package as “in transit.” Eventually, the tracking link stopped working entirely.
- On December 28, I contacted the seller to inquire about the status of my order. They responded, claiming that the package had been delivered on December 20 and suggested I check with my neighbors. After thorough verification, none of my neighbors received the package.
-I followed up with the seller multiple times, and on January 6, they assured me they would resolve the issue. Since then, they have stopped responding to my messages entirely.

25 November 2024
Unprompted review
Rated 1 out of 5 stars

I made an order with vennf it been such…

I made an order with vennf it been such a pain to even track my item waite nearly 4 week then when I finally managed to track my item for it to say it's already been delivered maybe but not to me it hasn't I would mind it said fast delivery aswel and trying to contact anyone from the shop is impossible I would not suggest useing my kids wel upset

13 January 2025
Unprompted review
Rated 1 out of 5 stars

Vennf are a con company

Vennf are a con company. Been asking for weeks where my shelves are and the fobbed me of with a load of crap. Got on to them again and they now say it’s been delivered if I havnt got it go check your neighbours. They won’t give me any couriers name and number or a photo where it has been delivered. Be careful

10 January 2025
Unprompted review
Rated 1 out of 5 stars

Very poor Customer service

Ordered a product on 21st of December and still waiting. Very poor communication, still don't know if i'm going to receive or not. Do not even know how to cancel it

10 January 2025
Unprompted review
Rated 1 out of 5 stars

Vennf SCAM!

Anyone who knows how to research the validity of a site knows that scammers often expose themselves through their own stupidity. I came across a calendar ad on TikTok and ordered it via PayPal. After a month of waiting, the tracking number disappeared from the site. I raised the issue with PayPal, who required me to contact the seller first.

I did, and inquiring about the item using the tracking number I had (the only information provided), they claimed that the order was being delivered and was still in transit. They told me to wait another 15-20 days and issued a new tracking link from a different company (a fake one, obviously), but the tracking number was the same. And that’s when they messed up.

What are the chances that two different delivery companies would give the same tracking number and provide different status updates? I even have a screenshot from the first one! 😄

Fortunately, PayPal investigated this on their own and issued a full refund before I had to wait those additional 20 days. They must have realized these were scammers preying on customers who don’t know how to handle being scammed.

So my advice: don’t order from untrusted sources. But if you do, always use PayPal or another payment service with customer protection and a full refund guarantee. Even if Vennf claims to have the same guarantee, they’re lying. If I hadn’t used PayPal, I would have lost my money.

8 January 2025
Unprompted review
Rated 1 out of 5 stars

Total Scam!

On December 1, 2024, I placed an order for three digital wall calendars as Christmas gifts, totaling over $100. To my surprise, I later discovered that the items were shipping from China.

By December 26, when the estimated delivery date had passed, I became concerned. The tracking number provided initially had disappeared from the seller's website.

After reaching out via email for an update on my order, I was informed that the calendars had been delivered and that I had signed for them. However, they could not produce any proof of delivery or a signature to confirm this claim.

Feeling skeptical about their response, I decided to escalate the issue by filing a report through PayPal. Fortunately, they investigated my case and successfully retrieved my money.

This experience highlighted the unethical practices of some online retailers who prey on unsuspecting customers. It serves as a cautionary tale about the importance of buyer vigilance in e-commerce.

1 December 2024
Unprompted review
Rated 1 out of 5 stars

Scam - Avoid

Ordered a calender late november, believe it was advertised on TikTok, Initially queried the tracking details and helpful response. Around 20th December the tracking showed out for delivery in my area but no specific courier or details, I emailed them to ask if there was any further details, received a completely irrelevant clearly pre-written response, regarding delays with shipment. Tracking since stopped working, have raised a claim via PayPal and tried to email the company several times since and now completely silent. AVOID

5 January 2025
Unprompted review
Rated 1 out of 5 stars

Item not received

I ordered a digital family calendar on 25/11/24 and have still not received it, I sent an email on 1/12/24 for delivery update and they said it would be delivered in 15 to 20 days, so today I have requested a refund. I will update you if I receive it.

5 January 2025
Unprompted review
Rated 1 out of 5 stars

Initially Want To Help...Then Radio Silence

Untrustworthy - avoid. I ordered a puzzle table from them in Nov. I know they're in Singapore, so I expected it to take time (never had an issue with other Singapore based companies). They claim it was delivered on Dec 20th but there was no info from the delivery company verifying the delivery. They lodged an investigation with the courier company and said they will come back to me in 3 - 5 days. They have not...and my subsequent correspondence for a refund has not been responded to. So I will deal with it another way. If you're going to sell products then you must be ready to deal with customers: positive or negative.

21 December 2024
Unprompted review
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