We had such a great experience with Harry while choosing a travel system for our upcoming baby. He was incredibly knowledgeable, patient, and took the time to understand exactly what we needed, ra... See more
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After visiting Bambinos and beyond at Burton on Trent, we was greeted by very friendly staff and after originally coming for a egg set, Harry at Venicci demonstrated the upline 3 model and it suited... See more
I cannot fault the customer service and Venicci. I adore my pram and have had no issues with it but had a minor issue with the changing bag that came with it. They responded to my email quickly and so... See more
Company replied
Cosmo car seat caused injury to my newborns feet. Customer service could be improved but once they realised I wasn’t giving In After a few back and forth emails and arguing my point and situation... See more
Company replied
Company details
Written by the company
- Simply Stylish -
Contact info
Unit 7 Brookfields Way, S63 5DL, Rotherham, United Kingdom
- service@venicci.co.uk
- venicci.co.uk
4.8
Excellent
712 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thomas was phenomenal in guiding us…
Thomas was phenomenal in guiding us through the process.
8 March 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our member of staff, I'll be sure to pass your feedback on. We hope it was super helpful in making the right choice for you and your little one.
Regards, Team Venicci
Very helpful and showed us all aspects
Very helpful and showed us all aspects
8 March 2026
Unprompted review
Reply from Venicci
Thank you so much for your review.
Regards, Team Venicci
Fantastic customer service and…
Fantastic customer service and fantastic product! Highly recommend.
8 March 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and for choosing Venicci.
We may be biased but completely agree :-)
Regards, Team Venicci
Reply from Venicci
Thank you so much for your review and the kind words towards our member of staff, I'll be sure to pass your feedback on. We hope it was super helpful in making the right choice for you and your little one.
Regards, Team Venicci
Reply from Venicci
Thank you so much for your review and the kind words towards our member of staff, I'll be sure to pass your feedback on. We hope it was super helpful in making the right choice for you and your little one.
Regards, Team Venicci
Great experience
The staff at Venicci were really helpful at the baby show! So knowledgeable and Harry was very friendly.
8 March 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our team, I'll be sure to pass your feedback on. We hope it was super helpful in making the right choice for you and your little one.
Regards, Team Venicci
Thomas and Peter were super helpful at…
Thomas and Peter were super helpful at the baby show! I can’t wait to use my new pram set
8 March 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and comments and for choosing Venicci.
Regards, Team Venicci
Katie was amazing
Katie was amazing! She showed us everything we could ever need to know on all of the units. Helped us come to a decision on the pram and bundle that would work best for us. She is a credit to the Venicci team!
8 March 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our member of staff, we'll be sure to pass your feedback on.
We're thrilled you chose Venicci and are confident you'll enjoy using your pram for many years with your little one.
Regards, Team Venicci
Happy Customer!!
Happy Customer, Helped today by Katie, she was super helpful. Super friendly could not have spent more time with us. I was stuck between two strollers and she really helped to narrow it down. Showed me all the functions and reassured me that I was making the right choice for my lifestyle which is absolutely key. She is an absolute star and an asset to the Venicci team. Thank you Katie!!
8 March 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our member of staff, we'll be sure to pass your feedback on.
We're thrilled you chose Venicci and are confident you'll enjoy using your pram for many years with your little one.
Regards, Team Venicci
Was served by Thomas at the baby excel…
Was served by Thomas at the baby excel event in London. He, alongside another memeber of staff was really helpful, friendly and accommodating.
8 March 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our members of staff, I'll be sure to pass your feedback on.
We're thrilled you chose Venicci and are confident you'll enjoy using your pram for many years with your little one.
Regards, Team Venicci
Thank you
Harry was very helpful and helped us find our dream buggy. Thank you
8 March 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our member of staff, we'll be sure to pass your feedback on.
We're thrilled you chose Venicci and are confident you'll enjoy using your pram for many years with your little one.
Regards, Team Venicci
Reply from Venicci
Thank you so much for your review, we so pleased you were happy with the service you received from us.
Regards, Team Venicci
Finally chose our dream pram!!
Harry was amazing! Very helpful and knowledgeable. Can’t thank them enough.
Finally chose our dream pram!!
8 March 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our member of staff, we'll be sure to pass your feedback on.
We're thrilled you chose Venicci and are confident you'll enjoy using your pram for many years with your little one.
Regards, Team Venicci
Very helpful and friendly would…
Very helpful and friendly would definitely recommend to friends and family
8 March 2026
Unprompted review
Reply from Venicci
Thank you so much for your review, we so pleased you were happy with the service you received from us.
Regards, Team Venicci
Very professional
Very professional , would highly recommend staff and Brand
8 March 2026
Unprompted review
Reply from Venicci
Thank you so much for your review, we so pleased you were happy with the service you received from us.
Regards, Team Venicci
Visited the stand at the Baby Show
Visited the stand at the Baby Show, very informative and great products
8 March 2026
Unprompted review
Reply from Venicci
Thank you so much for your review, we so pleased you were happy with the service you received from us.
Regards, Team Venicci
We had such a great experience with…
We had such a great experience with Katie at the Venicci stand during the Baby Show at the Excel. From the moment we started speaking with her, she was incredibly knowledgeable, enthusiastic, and genuinely passionate about the products she was demonstrating.
Katie took the time to walk us through the pram bundle in detail, clearly explaining all of the functions and features in a way that was easy to understand. She answered all of our questions with confidence and made sure we felt completely comfortable with our choice before purchasing.
What really stood out was how much she clearly enjoys her job – her enthusiasm was infectious and it made the whole experience feel relaxed and enjoyable rather than pressured. She’s exactly the kind of person you hope to meet when making an important purchase like this.
Thanks to Katie, we left feeling confident and excited about our pram bundle. We couldn’t recommend her more highly – Venicci are very lucky to have her!
7 March 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our member of staff, we'll be sure to pass your feedback on.
We're thrilled you chose Venicci and are confident you'll enjoy using your pram for many years with your little one.
Regards, Team Venicci
I met Katie and of course Gary at the…
I met Katie and of course Gary at the Venicci stand at the London baby show. Katie couldn’t have been more helpful making my conversation and the whole experience personal to me. No question was too silly she made me feel comfortable and at ease with my purchase. I can’t wait to receive my pushchair thank you once again for your help it didn’t go unnoticed!
7 March 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our members of staff, I'll be sure to pass your feedback on.
We're thrilled you chose Venicci and are confident you'll enjoy using your pram for many years with your little one.
Regards, Team Venicci
Visited the Venicci stand at the Excel…
Visited the Venicci stand at the Excel centre, looking for a pram set. Harry kept us well informed and welcoming. We're extremely happy with the service provided and welcoming nature of all the employees at the venicci stand
7 March 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our member of staff, we'll be sure to pass your feedback on.
We're thrilled you chose Venicci and are confident you'll enjoy using your pram for many years with your little one.
Regards, Team Venicci
We had Katie serve us at the Baby Show…
We had Katie serve us at the Baby Show in London and she was absolutely brilliant! Showed us how the pram works, was clear and concise in explaining everything and gave us lots of confidence with our purchase. Would highly recommend!
7 March 2026
Unprompted review
Reply from Venicci
Thank you so much for your review and the kind words towards our member of staff, we'll be sure to pass your feedback on.
We're thrilled you chose Venicci and are confident you'll enjoy using your pram for many years with your little one.
Regards, Team Venicci
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