The whole ordering process is great, I did have some question before my order, I didn’t expect the founder jumped right in and answer my question directly….. I then made my order, and waited for... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Written by the company

Tramite il nostro sito o presso concessionari autorizzati

Corso Silvio Trentin 76, 30027, San Donà di Piave, Italy
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Its a work of art and the costumer service is phenomenal.

Reply from Venezianico
I was shopping around for an integrated bracelet watch when I ran across the Venezianico brand. I reached out with some questions and Alessandro promptly reached out and worked with me to put together a personalized package. I placed my order and had it in my hands in the US in 2 days.
I purchased the Arsenale Avventurina and they went as far as providing me an extra link and a half link, which came in very handy. It is a gorgeous watch where everything from the quality control on the watch, the elaborate box and even the literature is top grade. Not a single defect or blemish to be found - even the bracelet links have a very tight, precise tolerance with no play. The clean, uncluttered dial with the elegant and well proportioned applied logo is a joy to stare at. (Bigger watch brands should take note of Venezianico's approach to tasteful dials).
I own watches from many brands, from budget mall watches to high end luxury watches - I won't go as far as to say the Arsenale is on par with my high end watches but I can definitely say that it gives them a very good run for their money at its price point.
I have truly been enjoying the Arsenale the past few days. Dollar for dollar, I feel that this is among the best watch purchases I have ever made. I look forward to this brand expanding and I'll definitely be shopping for more Venezianico watches in the future.
I hope they are able to venture into more refined bracelets with tool-less micro adjustment and leather straps for these beautiful pieces.
Thank you Alessandro and the Venezianico team.

Reply from Venezianico
Bought directly from website this time. A chat with owner also. Perfect service and the watch came quickly all the way to Norway. Beautiful watches.

Reply from Venezianico
Great experience purchasing two Nereide watches from Venezianico, first the Tungsteno model with blue mother of pearl dial and the second their Limited Edition Opale version with lab grown opal dial. Both watches are beautiful and keep perfect time, I especially love the tungsten bezel inserts and their mirrorlike appearance. Customer service was top notch, I can't recommend these guys enough, buy with confidence. Next on my purchase list is the Arsenale Ultrablack what a gorgeous timepiece.

Reply from Venezianico
amazing watches, came very fast with fed ex. bought 2

Reply from Venezianico
Exceptional quality, exceptional package, very fast delivery in just 2 days after order! Also excellent customer service, they did whatever I demanded. Venezianico is a brand I would highly recommend. Thank you so much!

Reply from Venezianico
I contacted Venezianico to inquire for a custom arsenale, I wanted the bronzo, but with the aventurini dial. They replied the next day, we agreed on a price and within 14 days the custom piece was on my doorstep. Looks just as ordered and works perfectly.

Reply from Venezianico
Absolutely love this company. I love the design the quality and the customer service Alessandro goes above and beyond to make sure customers are well taken care of. I have ordered about 10 total watches from them. Alessandro has made a custom piece for me and I have two of their new releases on order As a customer, I feel very well taken care of and they’ve earned my business for life. It’s not every day that you can communicate directly and share your experience with one of the cofounders/owners of a business absolutely adore this company.

Reply from Venezianico
I ordered my arsenale, after 2 days it was here. Order completed. Super friendly and quick communication. The Platino is one of the most beautiful watches i have ever held in my hands. Absolutely stunning work!

Reply from Venezianico
Perfect watch, perfect service. These guys are great. This is my 3rd watch from them. Great design, excellent accuracy and outstanding craftsmanship—all combined with pricing better than competitors.
I can’t think of any deficit—and I have owned more than 100 watches and worked for 20 years with a major Swiss company.

Reply from Venezianico
I have bought 2 watches (so far) and the experience has been excellent. The watches are of very high quality and the shipping service is seemless. I recommend Venezianico very highly.

Reply from Venezianico
Absolutely stunning brand with owners that keep the contact to their customers and are helpful all the way. Cannot be happier to be an owner of an Arsenale now. Classic timepiece, very good manufacturing and just 1 day shipping from Italy to Germany!

Reply from Venezianico
Just got my new Venezianico Nereide Opale, stunning piece! Great quality, perfect finishing. Totally recommend it.
I’m considering adding the new Redentore Utopia II to my collection!
Hiram from Brasil

Reply from Venezianico
I discovered Venezianico in 2025, and from the very beginning I found an exceptional sense of value in this brand. Not only in the watches themselves, but in the vision behind them, the stories they create, and the coherence with which each project is developed.
The build quality and attention to detail are outstanding, with finishes, materials, and design choices that go well beyond what one would expect at this price point. It is genuinely impressive how much Venezianico offers while maintaining such accessible pricing.
The overall experience has also been excellent, with clear communication, customer care, and a consistent feeling of authenticity and passion for watchmaking.
A brand I discovered recently, but one that I already consider among the most interesting and convincing players in today’s watch landscape.

Reply from Venezianico
If this brand stands out for the quality of its watches, the quality of its customer service is no less impressive. Always attentive and resolving every question I had.
They have gained a customer for life.

Reply from Venezianico
The quallity, the atention to details and movement made a perfect match in a watch

Reply from Venezianico
One of my favorite microbrands wich has stepped up from being a micro brand! Love the over all quality, fit and finish, and the prize.

Reply from Venezianico
I recently bought the Nereide Avventurina 39 - 3121551. Firstly, the customer service from Venezianico is the best I have experienced. The watch was FedExed to me and received within 48hrs. They gave me a couple of extra half links for the additional metal bracelet when I bought with the watch. The watch itself is amazingly crafted, really beautiful and the Aventurine dial is aesthetically captivating. You have to see in person to see how it shimmers when the light hits it, absolutely wonderful. I am so happy with this purchase. Thank you

Reply from Venezianico
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.