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Venezianico Reviews 

1,793
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the watches for their stunning design, exceptional quality, and meticulous attention to detail. Many highlight the unique aesthetics, beautiful dials, and superb craftsmanship, often noting the luxurious feel and high perceived quality of the products. The company's service is frequently described as excellent, with customers appreciating the helpful and attentive staff who often provide personalized assistance. Consumers commend the fast and secure delivery, noting that items arrive well-packaged and often sooner than expected. This positive overall experience leads many to become repeat customers and recommend the brand to others.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing delight over the watches' amazing and... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the watches as amazing, beautiful,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and friendly... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting its speed and efficiency.... See more

Service

Customers consistently note positive experiences with service, highlighting the team's helpfulness and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The whole ordering process is great, I did have some question before my order, I didn’t expect the founder jumped right in and answer my question directly….. I then made my order, and waited for... See more

Rated 5 out of 5 stars

I was lucky enough to find the Nereide GMT 39mm in blue at a local boutique, and it is a stunning piece of horology. The perceived quality is incredibly high. Venezianico has done a spectacular job... See more

Company replied

Rated 5 out of 5 stars

Absolutely flawless watch (Nereide Avventurina 39). I was contacted by (I assume) one of the owners through the purchase process. Who else does that. Arrived in under 48 hours to the UK. A little disa... See more

Company replied

Rated 5 out of 5 stars

I've bought several watches from Venezianico over the past two years. Both the design and quality are superb. Inquiries are answered very quickly, and the staff is always incredibly friendly and helpf... See more

Company replied


Company details

  1. Watch Manufacturer
  2. Clock Watch Maker

About Venezianico

Written by the company

Creiamo orologi meccanici che nascono dall’incontro tra design contemporaneo e maestria artigianale italiana, ispirandoci alla cultura, all’ingegno e all’anima eterna di Venezia. Ogni nostro segnatempo racconta una storia fatta di passione, precisione e creatività: dalla scelta dei materiali alla cura nei dettagli, dal movimento meccanico alla filosofia progettuale.

In Venezianico valorizziamo il patrimonio dell’orologeria indipendente, coniugando tradizione e innovazione in collezioni distintive, pensate per chi cerca autenticità, bellezza e significato nel tempo che indossa. Il nostro lavoro è guidato dal desiderio di celebrare l’eccellenza italiana, reinterpretando con uno sguardo moderno l’eredità culturale di una città che da secoli ispira arte, scienza e avventura.

Con il calibro V5000, questo racconto diventa tangibile. Il nostro primo movimento meccanico proprietario, disegnato da Venezianico e realizzato in Italia insieme a OISA e Fausto Berizzi, incarna la nostra visione: un’elegante architettura meccanica d’avanguardia, con circa 60 ore di riserva di carica, 3,5 mm di spessore, precisione cronometrica (±3 s/giorno) e artigianalità in ogni dettaglio.

Bilanciere ad inerzia variabile in rame-berillio con quattro masselottes, treni del tempo separati, sistema anti-shock KIF, componenti CNC, finiture a mano (Côtes de Genève radiali, anglage, micro-perlage), tributo alla tradizione contemporanea.

Scopri il Venezianico Club

Written by the company

Incontra la nostra community di collezionisti
Sfoglia le foto condivise da chi possiede già un orologio Venezianico. Hai ancora dei dubbi? Confrontati con altri membri del club e trova l'orologio più adatto a te. http://www.club.venezianico.com/

2 Anni di Garanzia

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Acquisto diretto dal sito web
Se hai acquistato un prodotto Venezianico direttamente sul nostro sito Web, la garanzia copre i difetti che compaiono entro due anni dalla data di acquisto originale.

Acquisto da rivenditore
Se hai acquistato da un rivenditore, dovrai contattarlo in prima persona, in quanto sarà lui responsabile della garanzia in primo luogo. Il rivenditore potrebbe anche richiedere una prova di acquisto, quindi ti consigliamo di conservare la ricevuta originale e, in ogni caso, la garanzia cartacea. Inoltre, si applicheranno le norme locali sulla garanzia legale.

Contact info

Scopri il Venezianico Club

Sfoglia le foto condivise da chi possiede già un orologio Venezianico.

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(1,793)

849 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bridging Passion, history & gemology

Venezianico created a bridge between passion, history & Gemology with great aesthetics.

They have created their own niche with exquisite time pieces and a treasure to cherish.

The personal touch of the creators with the customers making them feel a part of the Venezianico Family, created a very unique experience & freling.

18 February 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Thank you, truly.
We’re really glad you felt that connection, between the materials, the story and the people behind the brand. That’s exactly what we hope to create every time.
Having you as part of the Venezianico journey means a lot to us.

Best regards from Venezianico team!

Rated 5 out of 5 stars

It is more than a five-star online…Redentore 36 Ultrablack

It is more than a five-star online shopping experience with Venezianico!

✔️Superb Quality. Just Awesome.

✔️Such a UNIQUE piece of art. Masterpiece. A piece of my favorite city, Venezia.

✔️Excellent, Professional Customer Service. Signiore Alessandro is very attentive and accommodating. Thanks for the small token enclosed in the package, very toughtful. Simple but made me smile.

✔️Free & Fast Delivery. Package arrived securely and on-time.

✔️Highly Recommended. Legit & will surely repurchase again for another piece very soon.

Hope this helps and check-out your item/s now and enjoy Venizianico’s masterpieces.

Cheers!

16 February 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Thank you for such an enthusiastic and detailed review.
We are truly glad that your Redentore Ultrablack lived up to your expectations and that you perceive it not simply as a watch, but as a small fragment of Venezia on your wrist. That connection to the city is exactly what we strive to express through our work.
Your words about the quality, the service, and the overall experience mean a great deal to us. We will also gladly share your kind mention with Alessandro, attention to detail, even in the smallest gestures, is something we deeply care about.
We look forward to accompanying you again very soon with your next piece.

Best regards from Venezianico team!

Rated 5 out of 5 stars

I recently ordered a watch from this…

I recently ordered a watch from this store and I’m very happy with the whole experience.

The ordering process was simple and clear, communication was professional, and shipping was fast and well organized. The watch arrived safely packaged and exactly as described — great quality and looks even better in real life.

Customer service was responsive and helpful, which made the purchase feel secure and trustworthy. Overall, a smooth and positive experience from start to finish.

I would definitely recommend this shop to anyone looking for a reliable place to buy watches, and I will gladly order again in the future.

15 February 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Hi Arthur,
thank you for taking the time to share your experience. We’re truly pleased to hear that everything met your expectations.
It means a lot to know that the watch impressed you even more in person and that our communication and support made you feel confident throughout the purchase. That trust is something we never take for granted.
We look forward to welcoming you back for your next timepiece.

Best regards from Venezianico team!

Rated 5 out of 5 stars

Beautiful work

I bought the Venezianico Nereide with the Damascus metal dial, and I’m very impressed. The watch looks much more beautiful and sharply designed in person than in pictures. The Damascus feels extremely rare. Quality is impeccable, i was literally comparing it with my Rolex GMT master 2, and Nerede seems better 😂

The packaging was also very well done and felt very premium. Alessandro, one of the owners, who personally helped me pick the damascus dial. He even included a complimentary steel strap, which was a very nice gesture.

I’ve already started recommending Venezianico to my friends and would definitely consider buying from them again.

10 February 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Thank you for sharing your experience.
We’re happy to hear that the Nereide impressed you even more in person. Each dial is different, so it’s great to know you value its uniqueness and finishing.
Your comparison with your GMT Master II definitely made us smile. We’ll just say we’re glad the Nereide holds its own on your wrist.
Thank you as well for mentioning the packaging and the extra steel strap. We appreciate you recommending us and hope to welcome you again soon.

Best regards from Venezianico team!

Rated 5 out of 5 stars

The Arsenale Avventurina and the Canova Concept Bracelet - a beautiful dial and a classy bracelet.

I ordered the Arsenale Avventurina with a Canova Concept Bracelet on 03/02/2026 at 14:40 and it was delivered to my door in the UK at 05/02/2026 at 14:37.

Prior to the order I enquired whether I would still receive the rubber strap and Alessandro (was it or do the Co. cleverly use his name for enquiries?) got back to me the same day confirming that I would.

Before confirming my order I had a look again at the YT channel (Klockfeber) where I saw the watch 9 months ago. As a couple of people in the comments complained that the screws on the strap were too tight and couldn't be loosened, I took the watch to a jeweller who confirmed that the screws were indeed very tight and they struggled to unscrew them.

In the week that I have worn the watch it has gained only 27 seconds which is great considering the accuracy standard for COSC is -4 to +6 seconds per day.

In summary, I had great customer service, the watch is beautiful and the jeweller loved the watch even if the screws caused her a problem. I would highly recommend both the watch and the company.

5 February 2026
Unprompted review
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Reply from Venezianico

Thank you for such a precise and detailed review.
We’re pleased to hear that your Arsenale Avventurina arrived quickly in the UK and that the entire experience, from your initial enquiry to delivery, met your expectations. And Yes, it was Alessandro personally. He genuinely enjoys taking direct care of our clients and being involved in conversations whenever possible. Staying close to our customers is an important part of how we work.
Thank you as well for mentioning the bracelet screws. They are secured firmly to ensure stability and long-term reliability, although we understand this can make the first adjustment more demanding. We appreciate the feedback.
It’s also great to read your observations about accuracy. We’re glad the watch is performing well on your wrist.

Best regards from Venezianico team!

Rated 5 out of 5 stars

At first I was concerned from reading…

At first I was concerned from reading some reviews however must be some haters I ordered the bizantino watch as well another blue watch with a shining stone, I am impressed by the quality and how fast I received the package in 2 days after ordering I had it, furthermore the watches are just magnificent

9 February 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Thank you for sharing your experience.
We understand that online reviews can sometimes create doubts, so we’re glad you decided to trust us and judge by your own experience.
It’s great to hear that both watches met your expectations in terms of quality, and that delivery was fast and smooth.
Enjoy your watches, and thank you again for the confidence.

Best regards from Venezianico team!

Rated 5 out of 5 stars

Beautiful

I just love Venezianico watches, they are elegant, beautiful and with wonderful craftsmanship.

The watches are packaged with care and arrive in a beautiful case.

Thank you to the team for helping me, from Italy to England in 3
days!

Thank you

11 February 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Thank you for your kind words.
We’re glad to hear that you appreciate the elegance and craftsmanship of our watches, as well as the care we put into the packaging.
It’s great to know your order reached England quickly and safely.
Thank you again for the trust and support.

Best regards from Venezianico team!

Rated 5 out of 5 stars

I have purchased six watches from…

I have purchased six watches from Venezianico over the past two years. The design of the watches, especially the dials, and the quality are outstanding. Enquiries are answered very quickly and always in a friendly manner, and special requests are no problem. My latest purchase is the Arsenale Bizantino, which is beautiful and extravagant in every way. I have been asked several times what a beautiful and special watch it is... that says it all for me... Grazie Venezianiko e Alessandro

2 February 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Thank you for your continued trust over the past two years. We truly appreciate your loyalty.
We’re very glad to hear that the design, especially the dials, and the overall quality continue to meet your expectations. It’s also great to know that the Arsenale Bizantino is receiving compliments; it’s a piece with a strong identity, and we’re happy it resonates with you.

Best regards from Venezianico team!

Rated 5 out of 5 stars

Excellent!

Its a work of art and the costumer service is phenomenal.

8 February 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Thank you for your review.
We’re pleased to know that you consider the watch a true work of art and that our customer service met your expectations.
Your feedback is sincerely appreciated.

Best regards from Venezianico team!

Rated 5 out of 5 stars

Beautiful - ticks a lot of boxes

I was shopping around for an integrated bracelet watch when I ran across the Venezianico brand. I reached out with some questions and Alessandro promptly reached out and worked with me to put together a personalized package. I placed my order and had it in my hands in the US in 2 days.

I purchased the Arsenale Avventurina and they went as far as providing me an extra link and a half link, which came in very handy. It is a gorgeous watch where everything from the quality control on the watch, the elaborate box and even the literature is top grade. Not a single defect or blemish to be found - even the bracelet links have a very tight, precise tolerance with no play. The clean, uncluttered dial with the elegant and well proportioned applied logo is a joy to stare at. (Bigger watch brands should take note of Venezianico's approach to tasteful dials).

I own watches from many brands, from budget mall watches to high end luxury watches - I won't go as far as to say the Arsenale is on par with my high end watches but I can definitely say that it gives them a very good run for their money at its price point.

I have truly been enjoying the Arsenale the past few days. Dollar for dollar, I feel that this is among the best watch purchases I have ever made. I look forward to this brand expanding and I'll definitely be shopping for more Venezianico watches in the future.

I hope they are able to venture into more refined bracelets with tool-less micro adjustment and leather straps for these beautiful pieces.

Thank you Alessandro and the Venezianico team.

7 February 2026
Unprompted review
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Reply from Venezianico

Thank you for such a detailed review.
We’re glad the entire experience, from the first message to delivery in the US, went smoothly. It’s great to hear that the extra links were useful and that the Arsenale Avventurina met your expectations in terms of finishing, dial design and overall build quality.
We appreciate your honest comparison with other pieces in your collection. Offering strong value at our price point is something we work hard on, so your words mean a lot.
Thank you as well for the suggestions about bracelets and micro-adjustment systems, feedback like this is always taken seriously.
Enjoy your Arsenale, and thanks again for the trust.

Best regards from Venezianico team!

Rated 5 out of 5 stars

Bought directly from website this time

Bought directly from website this time. A chat with owner also. Perfect service and the watch came quickly all the way to Norway. Beautiful watches.

7 February 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Thank you for your continued trust and for choosing to order directly from our website.
We’re glad the conversation and the overall service met your expectations, and that the watch reached Norway quickly and safely.
Enjoy your timepiece, and thank you again for the support.

Best regards from Venezianico team!

Rated 5 out of 5 stars

"Nereide Tungsteno and Opale"

Great experience purchasing two Nereide watches from Venezianico, first the Tungsteno model with blue mother of pearl dial and the second their Limited Edition Opale version with lab grown opal dial. Both watches are beautiful and keep perfect time, I especially love the tungsten bezel inserts and their mirrorlike appearance. Customer service was top notch, I can't recommend these guys enough, buy with confidence. Next on my purchase list is the Arsenale Ultrablack what a gorgeous timepiece.

5 January 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Thank you for sharing your experience and for choosing two Nereide models.
We’re very glad to hear that both the Tungsteno and the Opale met your expectations in terms of aesthetics and precision.
Your words about our customer service are equally valued.
We’ll be happy to welcome you again when the Arsenale Ultrablack joins your collection.

Best regards from Venezianico team!

Rated 5 out of 5 stars

amazing watches

amazing watches, came very fast with fed ex. bought 2

5 February 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Thank you for your support and for choosing two of our watches.
We’re glad to hear that the delivery was fast and that everything met your expectations. We truly appreciate your trust in our brand.

Best regards from the Venezianico team!

Rated 5 out of 5 stars

Beast watch

Beast watch

4 February 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Thank you! We’re glad you’re enjoying it.

Best regards from the Venezianico team!

Rated 5 out of 5 stars

Exceptional quality

Exceptional quality, exceptional package, very fast delivery in just 2 days after order! Also excellent customer service, they did whatever I demanded. Venezianico is a brand I would highly recommend. Thank you so much!

3 February 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Thank you for your enthusiastic feedback.
We’re pleased to hear that the quality, packaging, and delivery met your expectations, and that our team was able to support you promptly. Providing attentive service is an essential part of the experience we aim to offer.
We truly appreciate your recommendation and your trust.

Best regards from the Venezianico Team!

Rated 5 out of 5 stars

Custom piece

I contacted Venezianico to inquire for a custom arsenale, I wanted the bronzo, but with the aventurini dial. They replied the next day, we agreed on a price and within 14 days the custom piece was on my doorstep. Looks just as ordered and works perfectly.

14 January 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Thank you for your review.
We’re pleased to hear that everything went smoothly, from the initial contact to delivery, and that the watch arrived exactly as expected. Ensuring clear communication and reliable timelines is very important to us.
We truly appreciate your trust.

Best regards from the Venezianico team!

Rated 5 out of 5 stars

Absolutely love this company

Absolutely love this company. I love the design the quality and the customer service Alessandro goes above and beyond to make sure customers are well taken care of. I have ordered about 10 total watches from them. Alessandro has made a custom piece for me and I have two of their new releases on order As a customer, I feel very well taken care of and they’ve earned my business for life. It’s not every day that you can communicate directly and share your experience with one of the cofounders/owners of a business absolutely adore this company.

29 January 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Hi Leticia,
Thank you sincerely for your continued trust and support. Knowing that you’ve chosen so many of our timepieces, and even entrusted us with a custom project, truly means a great deal to us.
We believe that direct dialogue and genuine relationships are at the heart of what we do, so hearing that you feel well taken care of is the most meaningful feedback we could receive.
We’re grateful to have you as part of our community and look forward to sharing the next chapters together.

Best regards from the Venezianico team!

Rated 5 out of 5 stars

I ordered my arsenale

I ordered my arsenale, after 2 days it was here. Order completed. Super friendly and quick communication. The Platino is one of the most beautiful watches i have ever held in my hands. Absolutely stunning work!

30 January 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Thank you for your review.
We’re very glad to hear that your Arsenale Platino arrived so quickly and that the communication met your expectations. Knowing that the watch left such a strong impression means a great deal to us. We truly appreciate your support.

Best regards from the Venezianico team!

Rated 5 out of 5 stars

Perfect watch

Perfect watch, perfect service. These guys are great. This is my 3rd watch from them. Great design, excellent accuracy and outstanding craftsmanship—all combined with pricing better than competitors.
I can’t think of any deficit—and I have owned more than 100 watches and worked for 20 years with a major Swiss company.

28 January 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Thank you for your continued trust and for choosing us once again.
Knowing that this is your third watch from us, and hearing your perspective after such extensive experience in the industry, is truly meaningful. Your words are deeply appreciated.
We’re grateful for your support and look forward to accompanying you on your next chapter in collecting.

Best regards from the Venezianico team!

Rated 5 out of 5 stars

I have bought 2 watches (so far) and…

I have bought 2 watches (so far) and the experience has been excellent. The watches are of very high quality and the shipping service is seemless. I recommend Venezianico very highly.

27 January 2026
Unprompted review
Venezianico logo

Reply from Venezianico

Thank you for your kind words and for choosing two of our timepieces.
We’re very pleased to hear that both the product quality and the shipping experience met your expectations. Your recommendation truly means a lot to us.
We appreciate your trust and support.

Best regards from the Venezianico Team!

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