VeinCentre - Exeter Reviews 

36
•
TrustScore 4.5 out of 5

4.6

31-32 Southernhay East, EX1 1NS Exeter, GB

•

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Rated 5 out of 5 stars

Relaxed atmosphere, lovely welcome from Ginny. Dr Guiness and Emily were very kind and professional, explaining everything at each stage of the procedure. I have a few months to go before I see the fi... See more

Company replied

Rated 5 out of 5 stars

This was my third procedure at Exeter Vein Centre. The team are professional and friendly and the treatments I've had with Mr McCarthy have far exceeded my expectations. He's achieved such great res... See more

Company replied

Rated 5 out of 5 stars

They were very welcoming right from the start lovely receptionist think she was a nurse as well …..Nurse in with the Doctor was friendly….helpful …knew her job inside out ….Doctor was excellent made m... See more

Company replied

Rated 5 out of 5 stars

I met Richard Guiness and Emily Jones for my initial consultation and have to say how considerate and professional both were. Informative and no pressure to go ahead with any further procedure and ple... See more

Company replied


Company details

  1. Medical Center

Written by the company

VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers


Contact info

  • 31-32 Southernhay East, EX1 1NS, Exeter, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

36 reviews

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Replied to 97% of negative reviews

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4.6

All reviews

(36)

1,124 reviews in the last 12 months

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Rated 5 out of 5 stars

The procedure was delivered carefully…

The procedure was delivered carefully and professionally with discomfort minimal. The staff were all pleasant and cheerful and kept me informed of progress during the procedure and offering good advice for aftercare. A good experience over all.

17 July 2025
Unprompted review
VeinCentre - Exeter logo

Reply from VeinCentre - Exeter

Hi Andrea,

Thank you for sharing your experience! We’re really pleased to hear everything went smoothly and that you felt well cared for throughout. We loved welcoming you.

Best wishes,
Katie

Rated 5 out of 5 stars

Very good experience

Very good experience. Very professional and friendly and very good information given at every stage of the treatment.

13 February 2025
VeinCentre - Exeter logo

Reply from VeinCentre - Exeter

Hi Rio,

Thank you for your kind words. We're so pleased to hear you had a positive experience with us. It's important to us that you feel supported, well-informed and cared for at every step of your treatment journey. Thank you for choosing Veincentre.

Wishing you the best,
Katie

Rated 5 out of 5 stars

professional and friendly

professional and frirndly

22 February 2025
VeinCentre - Exeter logo

Reply from VeinCentre - Exeter

Hi Patricia,

Thank you for your kind words. We're really glad to hear you found the care both professional and friendly. We loved welcoming you to Veincentre!


Wishing you the best,
Katie

Rated 5 out of 5 stars

Excellent Service

Unfortunately, I arrived late to my appointment due to being lost. The staff were very helpful and understanding.
The consultant was very thorough and explained each step clearly.
The other practitioner was extremely helpful and empathetic.
I would recommend the Veincentre.

2 April 2025
VeinCentre - Exeter logo

Reply from VeinCentre - Exeter

Hi Kim,

Thank you for your wonderful feedback! We’re so glad our team could assist you and make your visit a positive experience. We truly appreciate your recommendation and are always here to provide the best care possible!

Wishing you the best,
Katie

Rated 5 out of 5 stars

Good communication and a lovely…

Good communication and a lovely welcome. Very informative consultation session.

5 March 2025
VeinCentre - Exeter logo

Reply from VeinCentre - Exeter

Hi Laura,

That’s fantastic to hear! We’re so glad you had a warm welcome and found the consultation informative. Our team always aims to make every step of the journey as clear and comfortable as possible.

Wishing you the best,
Katie

Rated 5 out of 5 stars

Highly recommend!

I've had a few procedures done here with Mr McCarthy and I cannot recommend him and his team enough - the service is outstanding! I had a situation where I was feeling quite unwell during the ablation - I started to feel faint and was on the verge of passing out and Mr McCarthy and the lovely nurse (I am sorry this is really bad but I can't remember your name!) remained calm and reassuring, they quickly provided me with oxygen and closely monitored my pulse and thanks to their swift actions and genuine care, I recovered quickly. I had a few other procedures done here since and will remain a returning customer for years to come! Do not hesitate to book your appointment - you will be in safe hands!

5 February 2025
Unprompted review
VeinCentre - Exeter logo

Reply from VeinCentre - Exeter

Hello,

Thank you so much for sharing your experience! We’re thrilled to hear that our team provided such excellent care during your treatment. Your kind words mean a lot to us. It’s wonderful to know that you felt supported, especially in a challenging moment. We’re honoured to have been trusted with your care.

Wishing you the best,
Katie

Rated 5 out of 5 stars

The staff at the Exeter location were…

The staff at the Exeter location were very welcoming and the consultation and advice given was very good and informative.

19 December 2024
Unprompted review
VeinCentre - Exeter logo

Reply from VeinCentre - Exeter

Hi there,

Thank you for your review. We’re so pleased to hear you found the Exeter team welcoming and the consultation helpful and informative. Providing a friendly and informative experience is always our priority.

Best wishes,
Georgina

Rated 5 out of 5 stars

Very satisfied

Clear process, great care, excellent result.

18 December 2024
VeinCentre - Exeter logo

Reply from VeinCentre - Exeter

Hi Ian,

Thank you so much for your review! We’re really pleased to hear everything went smoothly and you’re happy with the care and results. It’s great to know that the process was clear and straightforward for you.

Best wishes,
Georgina

Rated 5 out of 5 stars

Friendy and medically excellent

Friendy and medically excellent.
Everything was explained, so it was easy to understand.
Would highly recommend.

12 December 2024
Unprompted review
VeinCentre - Exeter logo

Reply from VeinCentre - Exeter

Hi Clive,

Thank you for your kind words, especially about our friendly team. Making sure everything is easy to understand is so important to us, so it’s great to see we've helped you during your journey. We loved welcoming you to Veincentre.

Best wishes,
Katie

Rated 5 out of 5 stars

100%Ecellent

They were very welcoming right from the start lovely receptionist think she was a nurse as well …..Nurse in with the Doctor was friendly….helpful …knew her job inside out ….Doctor was excellent made me feel at ease explained every detail very informative …could not have been better …

11 December 2024
Unprompted review
VeinCentre - Exeter logo

Reply from VeinCentre - Exeter

Hello,

Thank you for such an amazing review! We're so pleased to hear that you felt welcomed and supported throughout your journey. We take pride in making every patient feel at ease. Your kind words mean so much, and we're thrilled you had a 100% excellent experience with us! We loved welcoming you.

Wishing you the best,
Katie

Rated 5 out of 5 stars

Procedures

Very informative about what was happening and why.

27 November 2024
Unprompted review
VeinCentre - Exeter logo

Reply from VeinCentre - Exeter

Hi Geraldine,

Thank you for your review! We’re so glad to hear you found the information provided during your procedure helpful and clear. Ensuring our patients feel informed and confident is always a top priority for us!

Best wishes,
Katie

Rated 5 out of 5 stars

Don't hesitate!

This was my third procedure at Exeter Vein Centre. The team are professional and friendly and the treatments I've had with Mr McCarthy have far exceeded my expectations. He's achieved such great results on my 'complicated' legs. If you're thinking of getting your legs sorted out - don't hesitate!

30 October 2024
Unprompted review
VeinCentre - Exeter logo

Reply from VeinCentre - Exeter

Hello,

Thank you for your review. We are thrilled to hear your feedback, especially about our lovely team. We loved helping you throughout your journey! Our main priority is you, so we're pleased you feel supported and confident again.

Best wishes,
Katie

Rated 5 out of 5 stars

Excellent care

Excellent care
Would highly recommend

16 October 2024
Unprompted review
VeinCentre - Exeter logo

Reply from VeinCentre - Exeter

Hi Tracey,

We're so pleased you've had a great experience with us! Our main priority is you and your care, so we're pleased you felt at ease.

Do you know someone who might benefit from our treatments? At Veincentre we offer a Refer a Friend programme which rewards both you and the person you refer to us! https://www.veincentre.com/refer-a-friend/.

Best wishes,
Katie

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