Vehicle Multimedia Systems Reviews 

130
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting the professionalism, efficiency, and expertise of the staff. Many people appreciate the quick installation times and the clear explanations provided by the engineers, making the user experience smooth and easy. Reviewers often mention the staff's helpfulness, dedication, and knowledge, which contributes to a highly recommended service. However, some customers also noted issues with the product quality and after-sales support, experiencing problems with devices failing or not working as expected. A few other people also felt that installations were sometimes incomplete, with missing parts or functionality issues, leading to frustration and multiple follow-up visits.

What people talk about most

Service

People report positive experiences with service, often highlighting the exceptional quality and efficiency of... See more

Staff

Users describe positive interactions with staff, often highlighting their efficiency, knowledge, and... See more

Product

Clients share ambiguous opinions on product quality and functionality, with some reviewers praising the high... See more

User experience

Consumers find the user experience to be positive, with many praising the efficiency of the installation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lads turned up on a Saturday afternoon to install a aftermarket HUD unit on a brand new model Y 2026 Juniper Tesla and did a fantastic job. Saved lots of time and very professional. I’ll use them... See more

Rated 5 out of 5 stars

Lin from VMS was an excellent and expert installer, who arrived when agreed and worked hard to install my dash cam. He even went above and beyond with a question I had about where the OBD socket w... See more

Rated 5 out of 5 stars

Ray is a great guy, fantastic service and fantastic price! Very knowledgeable guy. After having Apple CarPlay in cars for the past however many years and being told by at least 15 coders that it wasn’... See more

Rated 5 out of 5 stars

I upgrade my Mercedes Android entertainment system, rear view camera,interior ambient light and speakers make my car like new interior and luxury. The sound system and android system is so nice and ea... See more


Company details

  1. Car Equipment Accessories Store
  2. Auto Machine Shop
  3. Car Accessories Store
  4. Car Stereo Store

Written by the company

The leading vehicle automotive upgrade specialists. We pride ourselves in providing your vehicle with the latest Android Screen, Carplay Boxes and accessories. We have retrofits available such as Apple CarPlay/Android Auto, Reverse Cameras, Rear Parking Sensors, Ambient Lighting and much more for your car. We aim to have products available for almost every vehicle on the market whilst also having engineers readily available across the UK to help with the installation process should wish to include the service with your purchase! With top professionalism and helpful staff, it is a no brainer to come to us for your vehicle upgrades without breaking the bank - shop with us today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

130 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(130)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lin from VMS was an expert installer

Lin from VMS was an excellent and expert installer, who arrived when agreed and worked hard to install my dash cam.

He even went above and beyond with a question I had about where the OBD socket was on my vehicle, finding it and showing me a photo he took showing precisely where it is.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Really pleased with purchase

Really pleased with purchase, technician fitted system in time estimated and ran through set up and use, and had great communication with setup issues after,
Great service can highly recommend

14 January 2026
Rated 5 out of 5 stars

iDrive reboot fixed

Ray came within a few days and was very knowledgeable and helpful.
Tried a couple of solutions to my rebooting idrive issue but I can gladly say he sorted it for me.
Highly recommended.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Did exactly what I wanted and it looks fantastic. Have a new stereo and rear view camera, parking has never been so simple. I was even shown how to use the new system, fantastic service start to finish on their end

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Ehsaan

Ehsaan, the CarPlay engineer, did his absolute best to install the CarPlay system on my Toyota C-HR Hybrid. He was patient, professional, and clearly knowledgeable, and he explored every possible option to make it work.
The issue wasn’t with his work but with the reverse camera adapter that came with the CarPlay unit I purchased, which turned out to be incompatible. Even after I obtained another part, Ehsaan came back a second time to try again, but unfortunately it still didn’t work.
Despite this, Ehsaan remained helpful, committed, and thorough throughout the entire process. I really appreciate the time and effort he put in, and I would happily recommend him based on his professionalism and dedication, especially as the problem was outside of his control.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Ehsaan and the team came out to fit the…

Ehsaan and the team came out to fit the CarPlay box onto my Land Rover Discovery while I was getting my hair done at the salon. The Carplay box works perfectly. They even took their time out to test the product and train me on how to use the product. Would recommend.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service , had apple car play installed and a front and rear dash cam fitted , would not know that it was not a factory installation, no visible cables and works perfectly.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend anywhere else to go…

Couldn't recommend anywhere else to go honestly. My car was stripped by thieves and I had to replace all the parts including the wiring. Everything is now back in and rewired, working as expected. If you need anything doing on your car, you won't be disappointed if they can do this.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Ray was brilliant

Ray was brilliant — fixed my dash cam quickly, gave great advice on upgrading my infotainment system, and helped with a few other issues too. Honest, knowledgeable, and far better priced than other service centres. Highly recommend.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

CarPlay upgrade.

Had CarPlay system fitted for My Alfa & I couldn’t be happier with the whole experience. From ordering to install the process was so straight forward.

Great bunch of lads who explained everything as it was happening, would highly recommended to all.

14 December 2025
Unprompted review
Rated 5 out of 5 stars

I upgrade my Mercedes Android…

I upgrade my Mercedes Android entertainment system, rear view camera,interior ambient light and speakers make my car like new interior and luxury. The sound system and android system is so nice and easy to use. Thanks VMS and the engineer is really good and explains everything. The best guys in Manchester.

2 December 2025
Unprompted review

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