Fast delivery, great communication and our dog Flo absolutely loves this food. She has Benevo grain free feast and Ami dry food. She's a rescue we've fed on this food since she came to us six years a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you for providing cruelty free pet products! We absolutely love the brand Benevo for our little rescue staffie who was found as a stray. Benevo’s puppy kibble transformed her into the powerful g... See more
Company replied
Really friendly and helpful customer service which made my buying experience very pleasant. Also really impressed by the wide range of products which I can buy in one place which means I’ve been able... See more
Company replied
I was very impressed with the wide variety of vegan dog food and wanted to give it a try. I bought a good selection of wet food and dry food samples because I wanted to see the kind of food my chihuah... See more
Company replied
Company details
Written by the company
For more than 20 years, we have proudly offered the UK’s most extensive selection of plant-based options for cats and dogs. As an independent, vegan-owned business, our mission is to help you share an animal-free lifestyle with your beloved pets in a way that is nutritious, convenient, and enjoyable for both you and your furry companions. With nearly two decades of experience with vegan pets, we have developed a deep understanding of plant-based nutrition and its benefits. We offer an extensive range of nutritionally complete foods, delicious treats, biscuits, and eco-friendly alternatives to traditional pet products, all of which are cruelty-free. Whether you're just starting your journey into plant-based feeding or have been doing it for years, we're here to provide the expertise and products you need to nourish your pets while supporting your ethical values.
Contact info
Unit 4 Downley Business Park, PO9 2NJ, Havant, United Kingdom
- 02392 453355
- hello@veggiepets.com
- veggiepets.com
4.8
Excellent
608 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from VeggiePets.com
Thank you so much for taking the time to leave us a 5 star review! It's lovely to hear you appreciate the range of goods we stock and that your order arrived with you fast! 😊
Dog snacks
Good communication. There’s plenty order arrived fast. The product is good. My dog loves them.
18 January 2026
Reply from VeggiePets.com
Hi Karen, thank you for your lovely review ☺️ we're glad to hear your order arrived with you quickly and that your dog enjoyed the biscuits! 🐶
The delivery was impressively fast
The delivery was impressively fast, and the selection of items was excellent. It would be perfect if they included the solo vegetal tins as well.
21 January 2026
Unprompted review
Reply from VeggiePets.com
Thank you so much! We're so pleased to hear that you received your order quickly! And thank you for the suggestion - we're always on the lookout for new plant-based products to add to the range. We'll endeavour to look into this to see if it is possible 😊
Good variety of vegetarian dog foods
Good variety of vegetarian dog foods. Easy online ordering and quick delivery.
I had a problem and they quickly sorted it out. They were very pleasant to deal with I have been ordering from them for years and I highly recommend them.
Thanks for the service your giving you are making a difference.Rick
14 January 2026
Reply from VeggiePets.com
Thank you, Richard! What a lovely review for us to read!
We’re so glad we could help when things went a little off-kilter. It’s wonderful to hear you’ve been with us for so many years, and we truly couldn’t do what we do without the support of like-minded people such as yourself. It really does mean so much to us 😊
They just do what they are supposed to do, deliver!
Been with Veggie Pets as a customer since 2003. All my dogs have found something that they like from their range. They deliver promptly and their website is straight forward to use with lots of choice.
Would recommend them to anyone.
30 December 2025
Reply from VeggiePets.com
Oh WOW! Thank you so much, Sean! Knowing you’ve been with us from the very start over 20 years ago honestly means the world to us. That’s an amazing amount of support, and we’re so incredibly grateful!
We’re so pleased to hear you’re enjoying how smooth the system is and the range we offer, and that you recommend us too! 😁💚
Reply from VeggiePets.com
Thank you Samantha! So glad to hear the samples went down a treat!
Delivered quickly
11 January 2026
Reply from VeggiePets.com
Thank you for kindly leaving us a 5 star review! Happy to hear your order arrived with you swiftly ☺️
I like the fact that this is purely a…
I like the fact that this is purely a meat free site. The price was good with a quick free delivery
11 January 2026
Reply from VeggiePets.com
Thank you, Gary! We pride ourselves on being completely animal-free, so we're glad it is appreciated! Excellent to hear that all arrived with you quickly too 😄
One stop shop for vegetarian dogs
Always buy my dogs food here . Been a customer for years .
31 December 2025
Reply from VeggiePets.com
Ah 😊 thank you so much for the lovely review! We're so glad that you've chosen us as your one stop shop for your dogs for years, no less!
We appreciate your support in choosing us 🙌
Usual excellent service
9 January 2026
Reply from VeggiePets.com
Thank you David! We're really glad to hear that you're pleased with our service 😁
Reply from VeggiePets.com
Thank you Trish! We really appreciate your kind feedback 😊
Reply from VeggiePets.com
Thank you for leaving us such a kind review, Paul! We're so pleased you're happy with the service 😁
Always fast delivery
Always fast delivery, easy to order, good value, no problems at all. Thanks :)
22 December 2025
Reply from VeggiePets.com
Thanks so much for the wonderful feedback! We’re really glad to hear ordering is easy, delivery is fast, and everything’s been problem-free 😊 🙌
Amazing service, vegan dog food
Love purchasing from this company, delivery is also now quicker than previously. It’s our one stop shop for vegan dog food
25 November 2025
Reply from VeggiePets.com
Thank you so much for your 5 star review! We really appreciate your continued support and are so pleased to hear you’ve noticed the quicker delivery! (we do our best to get orders processed quickly!) We're so thrilled you choose us for your one stop shop for your dog's food! 🐶🙌
Efficient & helpful.
19 December 2025
Reply from VeggiePets.com
Thank you Gee! We appreciate your kind feedback 😊
Reply from VeggiePets.com
Thank you for leaving us such a kind review!
We're so happy to hear you enjoy the range we have for dogs... we know variety is the spice of life! ✨ 😄
delivered really quickly
delivered really quickly , good choice of products , wish they had the solo vegetal tins .
17 December 2025
Reply from VeggiePets.com
Thank you for your kind review and feedback!
We're always looking for new products to add to the range so we'll take note of this and see if it is possible for us to expand our selection 😄
Everything was perfect!
Everything was perfect!
Friendly service, on time and kept me informed along the way. Really happy to be supporting a vegan company!💚💚💚
We got a lovely Christmas card too in the box, and I placed it next to Pandora, our cat’s feeding station 🎅🏻👍🏾⭐️
23 December 2025
Reply from VeggiePets.com
Ahh ☺️ thank you so much for your wonderful review! That really made us smile to read!
We’re delighted to hear everything was perfect and that you felt well looked after throughout your order.
It means so much to us that you’re happy to support a vegan company, and we’re so pleased the Christmas card found a special place by Pandora’s feeding station, that’s so sweet! 🥰
Thank you again for your kindness and support of us, it is really appreciated by the whole VeggiePets team 💚
Reply from VeggiePets.com
Thank you for your review and for your kind words about the food and quick delivery!
We're really sorry to hear that some tins arrived dented in your last two orders. We never send out dented tins, and any damage unfortunately occurs during transit once parcels are with the courier.
That said, we do understand how frustrating this can be, and your feedback has been noted.
Thank you again for taking the time to let us know your experience 🙂
Excellent, fast delivery and quality products
The delivery came spot on time, just in time for Christmas, as it was sent so quickly. The products are all top quality and it is lovely to buy from such a great, ethical, small company. The dogs love everything received in their Christmas delivery!
21 December 2025
Reply from VeggiePets.com
Thank you Rachel, for your kind review 😊
As a small, ethical business, support like yours absolutely makes a difference, and we’re incredibly grateful that you chose to shop with VeggiePets. It's so lovely to hear your order arrived in time for Christmas and that your dogs loved it all 🙌
Thank you again for your lovely feedback and for supporting what we do, it’s genuinely appreciated by our whole team. 🌱
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.