Product and Delivery Issues: - The avocado fruit was totally mashed and mushy - The bitter melon is yellowish instead of a fresh green color - The Chinese squash was mashed and broken into... See more
Company replied
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See what reviewers are saying
Downside of living in the Appalachian sticks is lack of cool produce ...hello internet and Vega Produce!!! The internet before I found Vega Produce offered breadfruit flour, dehydrated breadfruit, jar... See more
My order arrived very fast! They even sent me an email stating it would be arriving later than expected but it was not late to me. The fruit arrived with ice packs which kept them cold until I got hom... See more
Overall good experience, shipping time is appropriate for my location. All produce was fresh except 1 malanga had a little rot at the tip but no big deal, just cut it off a little. I wish they could... See more
Company replied
Company details
Information provided by various external sources
Shop now fresh vegetables and fruits right to your door! Exotic and Fresh specialty Asian, Gourmet, Tropical Fruits, Vegetables, and Roots.
Contact info
8190 Northwest 84th Street , 33166, Medley, United States
- 855-525-8342
- info@vegaproduce.com
- vegaproduce.com
3.5
Average
213 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
HORRENDOUS CUSTOMER SERVICE
HORRENDOUS CUSTOMER SERVICE. Called looking for my produce since it had been almost 5 days since I ordered. Left a voicemail for their customer service rep. NO CALL BACK RECEIVED. Food was delivered ONE WEEK after shipped. FOOD WAS ROTTEN, DISGUSTING, WET, SMELLY, AND FLIES FLEW OUT OF THE PACKAGE. Promptly threw out package and all contents immediately after opening. Filed a dispute with my credit card. DO NOT BUY FROM THESE PEOPLE!!!!
1 May 2020
Unprompted review
Vega produce thank you so much this was…
Vega produce thank you so much this was really fast . The bad thing I received some ripe bananas instead of green! Otherwise everything was ok.
24 April 2020
Unprompted review
Beans and peas were great..
Beans and peas were great... lime was good.... asparagus and squash were not good at all... rotted looking... ice bags melted and box damaged....
24 April 2020
Unprompted review
All the vegetables came in separate…
All the vegetables came in separate sealed packed. I really liked the packing quality. Will definitely buy vegetables from here all the time
18 April 2020
Unprompted review
Reply from Vega Produce
Wow! It sounds like you had a good experience with us.
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We're here for you anytime!
We're glad we were able to meet your expectations!
Everything was fresh
Everything was fresh. Only one item got crush it was more because of handling by the shipping company. I will definitely order again. Thank You!
11 April 2020
Unprompted review
Reply from Vega Produce
Dear, E. Hepburn,
Thanks very much for your balanced and fair review of Vega Produce. We're glad you like our products. The handling and the product quality is something we've been working hard to give you a better service. We're here for you anytime!
Vega Produce Team.
Excellent services
Excellent services: good quality of vegetales and fruit quality and fast delivery! 🤗
10 April 2020
Unprompted review
Reply from Vega Produce
Hi Lourdes,
Thank you for the wonderful comment. Our values as a company place customer satisfaction as our top priority and we are committed to our customers.
We are very encouraged to receive positive feedback from you.
Vega Produce team
I didn’t received all of the items…
I didn’t received all of the items listed on what should had been on the box. But otherwise the box was ok.
4 April 2020
Unprompted review
Reply from Vega Produce
Dear Melisa,
Experiences like yours are far too common. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.
Missing food, contact back
Hey, I was missing a papaya and white asparagus,can u guys check for me ? Thanks
4 April 2020
Unprompted review
Reply from Vega Produce
Dear Ting,
We would like to apologize for your recent experience. We're sorry to hear we miss some papaya and Asparagus in your order.
You can expect an email from Paola soon to discuss what occurred and how we might make it up to you.
Yours sincerely,
Vega Produce Team
Reply from Vega Produce
Dear Connie,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Awesome idea
Awesome idea. I would send less quantity of a product like turmeric would be my only comment. But everything arrived fresh and perfectly packed.
19 March 2020
Unprompted review
Reply from Vega Produce
Wow! It sounds like you had a good experience with us.
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We'll keep in mind your suggestion.
We're glad we were able to meet your expectations!
When calling to let them know my…
When calling to let them know my package was damaged the lady told me l wasn’t a customer!
17 February 2020
Unprompted review
Reply from Vega Produce
We apologize for this... maybe the wrong person took your call.
Hopefully for next time we can give you a so much better service.
We are here to improve every day!
Thank you for your review.
Good service however it went from 9.99…
Good service however it went from 9.99 shipping to $35
15 February 2020
Unprompted review
Reply from Vega Produce
Dear Alida, Shipping rates are something we've been working hard to give you a better price, and now our rates are based on weight (no more than $25). Thanks so much for your feedback, we look forward to seeing you again.
Your products are always fresh and are…
Your products are always fresh and are delivered on a timely manner.
14 February 2020
Unprompted review
Reply from Vega Produce
Wow Margaret! It sounds like you had a good experience with us.
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
We're glad we were able to meet your expectations!
The produce is great but I need to be…
The produce is great but I need to be honest and say that the shipping cost is more than I can personally handle. Especially when the items purchased is only 10-15 dollars. I do understand that some produce needs to be shipped in the shortest amount of time to keep it fresh.Wish I lived close to you then it would not be a problem :-)
6 February 2020
Unprompted review
Reply from Vega Produce
Dear Michael, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to have new ship rates soon. Thanks for your kind words and we look forward to seeing you again.
Excellent service
Excellent service !
Fresh products of the Best Quality in the conform of my home.
6 February 2020
Unprompted review
Reply from Vega Produce
Hi Tereasa!
Thank you for the wonderful comment. Our values as a company place customer satisfaction as our top priority and we are committed to our customers.
We are very encouraged to receive positive feedback from you.
Vega Produce team
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