Veg In A Box Reviews 

522
TrustScore 3 out of 5

3.1

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Rated 2 out of 5 stars

I ordered from Veg in a box 3 times. Each time was exhausting. Every order was delivered late after numerous excuses, to the point of having to go shopping during the delay of my order. Every time... See more

Rated 1 out of 5 stars

Unable to deliver x 4 times when promised. Had to chase myself. I said I would go police and trading standards if no delivery. Lots of excuses why couldn't deliver. End of the day contract between a b... See more

Rated 5 out of 5 stars

Very pleasantly surprised with with fruit veg we received and also the qty of eggs including the double yokers. Well packed so unlike a supermarket delivery, nothing was squashed, really good quality... See more

Rated 1 out of 5 stars

Didn't deliver as promised. Kept giving excuses why they couldn't deliver. Ended up not responding to communication about a refund. Ended up having to spend a lot of time placing a chargeback v... See more

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3.1

Average

TrustScore 3 out of 5

522 reviews

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3.1

All reviews

(522)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Great local business

I order regularly and the produce is fantastic and always great customer service.

13 November 2022
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Reply from Veg In A Box

Thank you for the kind words and for taking the time to leave them! We really appreciate it ❤️

Rated 5 out of 5 stars

Love it!

Great service, great food, great recipes! I love Julie's Devon Recipe Box, totally recommend to anyone who likes the ease of prepared recipes with the knowledge that your food is sourced locally from other small businesses.

12 November 2022
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Reply from Veg In A Box

Aww you've made my day! Thank you so much for the lovely words, makes it all worthwhile 🤗 see you soon! xx

Rated 5 out of 5 stars

SUPPORT YOUR LOCAL SUPPLIERS!

Have been using Veg in a Box for quite a few years now and have always been delighted with the quality, quantity and ease of ordering. They are excellent, please support them.

11 November 2022
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Reply from Veg In A Box

Thank you so much for taking the time to leave such a lovely review Lynne! Means the world to us. We're chuffed to bits that you've been with us for so long ❤️ see you soon xx

Rated 3 out of 5 stars

Great quality produce, but ....

Really pleased with the quality of fruit and veg however I think there are some issues with their ordering system which could do with being addressed.
A number of items that I ordered where obviously out of stock when my order was made up and so I was given a few substitutions. This is ok but I would've preferred to be given the option on the website to accept all substitutions or not. I wasn't emailed either to make me aware of these swaps and as I wasn't at home when it was delivered I was stuck with products which I had no way of sending back or getting a refund for (the fruit and veg substitutes were fine it was the more the meat in this instance).
I'm assuming from my experience that the website isn't kept up to date with 'live' stock levels. Because of this I'm sadly going to have to avoid buying from veg in a box again.
Like I said, the quality of the products was really lovely. Just some technical issues.

1 November 2022
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Reply from Veg In A Box

We're really sorry to hear about this 😞 if we have to make a substantial amount of substitutions its our policy to always contact the customer. We would love an opportunity to put this right, please just give us a call, email or even pop in for a cuppa and we'll make it up to you! Again, sorry for the inconvenience xx

Rated 5 out of 5 stars

We love veg in a box

We love veg in a box. Ordered the penny stretcher box this time and we have food main meals sorted for a fortnight (with a small veg top up). Veg is fresh and plenty of it and the meat is always quality. I have already placed my next order to be delivered in 2 weeks time 🙂

4 November 2022
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Reply from Veg In A Box

Aww thanks for the gorgeous words Sara! Means the world to us that you're happy with our service and products ❤️ see you in a couple weeks! xx

Rated 4 out of 5 stars

Generous portions!

I've been using Veg in a Box for about 9 months now. I've tried a few different boxes, including meat, veg and salad.

Last week I ordered an autumn box and a recipe box, both delivered to my house free of charge because I spent over £80.

Quality of food = excellent. Local where possible, great variety.

The recipe box was 4 meal kits for 2, I got more than expected. Delicious fish pie, which I really enjoyed. Sausage casserole which would feed 6 people easily and baked potato salad which I got twice as much as expected. Way more than I expected, arrived cool and we'll packaged and tasted delicious.

Since I've been using Veg in a box, I've saved money on my food bill. I've been spending about £80 every 3 weeks for meat packs, veggies, fruit and salad. Don't have to buy much else from my usual supermarket.

Have to plan a bit to cook - but I love that, so no problem.

Love the recent addition of fish to the options.

My only issue was with 1 box where I had some items missing and had a small issue getting it sorted - but, in the owner's defence, they resolved this and very generously gave me some extra eggs and biscuits which was appreciated. If not for this small problem it would be 100% 5*

Love this service!

28 October 2022
Unprompted review
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Reply from Veg In A Box

Thank you so much for the lovely words and for taking the time to leave this review ❤️ Again we apologise for the slight inconvenience. Hopefully see you again soon! xx

Rated 5 out of 5 stars

Julie & Bella are amazing…

Julie & Bella are absolutely amazing people... always deliver when agreed & the veg is so fresh. My children love the fruit boxes & the meat boxes are super vale you your money. Looking forward to our Christmas box 🎁 thankyou for all your hard work you put in xx

3 November 2022
Unprompted review
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Reply from Veg In A Box

Thank you so much for the gorgeous words and for taking the time to write them ❤️ means everything to us! Also thank you for being a wonderful customer and human! See you soon xx

Rated 5 out of 5 stars

First family food box 📦

Simple and know what we want for our family meals also, to aim eat more vegetables. Let see when it arrive by tomorrow!

31 October 2022
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Reply from Veg In A Box

That's the goal Michael 😍 We hope you we're happy with the delivery, any questions please get in touch or pop in for a cuppa! xx

Rated 5 out of 5 stars

Great company locally sourced

Great company locally sourced, good value . Reliable

21 October 2022
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Reply from Veg In A Box

Thank you for the lovely words Julie! Really appreciate you taking the time ❤️ See you soon hopefully xx

Rated 5 out of 5 stars

Good products

Good products. Very good meat. Veg also taste great

29 September 2022
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Reply from Veg In A Box

Thank you for the lovely words Mary 🤩 See you again soon xx

Rated 1 out of 5 stars

very bad sevice

Advertizing marrows for sell and you have not got any. Julie said she had one i could have when i phoned her, delivery came no marrow.
I will not be buying anything from you again.

22 September 2022
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Reply from Veg In A Box

Again, we're so sorry about this confusion and inconvenience Maureen. We hope that the 3 massive Marrows we've just delivered to your home makes up for this 😉 See you soon! xx

Rated 5 out of 5 stars

Eease of choice

Easy to choose which products needed.my first box was superb .

20 September 2022
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Reply from Veg In A Box

This has made my day ❤️ Thank you so much for the lovely words we really appreciate it xx

Rated 5 out of 5 stars

Fresh and Local

Fresh local produce delivered to your door. Great variety of boxes to choose from. Julie and Bela are the nicest people too and will do anything to help.

20 September 2022
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Reply from Veg In A Box

No, you're the nicest! Thank you so much my lover, gorgeous words! Hopefully see you soon xx

Rated 5 out of 5 stars

Brilliant box-excellent quality and value

Very clear website, great customer service and delighted with the quality of the produce. The fruit and veg last well and the meat is excellent. A great value box and will happily replace the main stream supermarket shop.

16 September 2022
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Reply from Veg In A Box

❤️ Thank you so much for the lovely words we really appreciate it xx

Rated 3 out of 5 stars

Not as expected

Every thing looked good. Until we started cooking. There were many ingredients missing. And the instructions weren't so good. Produce was great.

2 September 2022
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Reply from Veg In A Box

Sorry to hear this! If anything is missing please just give us a call and we'll get it to you asap! xx

Rated 5 out of 5 stars

Excellent box of fruit and veg

Excellent box of fruit and veg. All good quality, and excellent value for money - much better than supermarket. Will definitely be ordering from Veg in a Box again.

17 August 2022
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Reply from Veg In A Box

❤️ Thank you so much xx

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