Veg In A Box Reviews 

522
TrustScore 3 out of 5

3.1

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Rated 2 out of 5 stars

I ordered from Veg in a box 3 times. Each time was exhausting. Every order was delivered late after numerous excuses, to the point of having to go shopping during the delay of my order. Every time... See more

Rated 1 out of 5 stars

Unable to deliver x 4 times when promised. Had to chase myself. I said I would go police and trading standards if no delivery. Lots of excuses why couldn't deliver. End of the day contract between a b... See more

Rated 5 out of 5 stars

Very pleasantly surprised with with fruit veg we received and also the qty of eggs including the double yokers. Well packed so unlike a supermarket delivery, nothing was squashed, really good quality... See more

Rated 1 out of 5 stars

Didn't deliver as promised. Kept giving excuses why they couldn't deliver. Ended up not responding to communication about a refund. Ended up having to spend a lot of time placing a chargeback v... See more

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3.1

Average

TrustScore 3 out of 5

522 reviews

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1-star

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Hasn’t replied to negative reviews

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3.1

All reviews

(522)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing veg box delivered in awful…

Amazing veg box delivered in awful weather. I am very happy with everything that came. Full of all sorts of goodies. Thank you.

18 January 2023
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Reply from Veg In A Box

Good job my skin is waterproof lol ❤️ thank you for taking the time to write these lovely words xx

Rated 5 out of 5 stars

Everything we expected in the Super…

Everything we expected in the Super Saver Box plus a few extras! We love that they don’t use plastic except for the meat, and that most items are local. The Wookey Hole cheddar is scrumptious and the salmon is really high quality. Good value for what you get.

20 January 2023
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Reply from Veg In A Box

I know this is a few months late lol but thank you so so much for these gorgeous words xx ❤️

Rated 5 out of 5 stars

Excellent quality and service

The quality of the produce is excellent. The service very cheerful and personal.
Receiving a huge variety of different veg forces us to eat more healthily and try new recipes.

17 January 2023
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Reply from Veg In A Box

Thank you so much for taking the time to leave such a lovely review it really means the world to us ❤️

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service . The food is lovely and the veg lasts for a good 3 weeks before going bad.
I highly recommend .

8 January 2023
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Reply from Veg In A Box

Thank you for the gorgeous words, really means everything to us ❤️ thanks for the support and hopefully see you again soon xx

Rated 5 out of 5 stars

Great tasting fresh food

Great tasting fresh food. Helpful advice given. Can't wait for our next order.

12 December 2022
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Reply from Veg In A Box

What a lovely review ❤️ made my day that has! We look forward to seeing you again xx

Rated 5 out of 5 stars

Great all round

Delivered on day. Communication good and food amazing and plenty of it 😊 just didn't get the baby potatoes I ordered replaced with other potatoes. Other than that perfect

6 January 2023
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Reply from Veg In A Box

So sorry for this inconvenience, if there is ever anything you're unhappy with please just give us a call and we'll make it up to you ❤️ Thank you for supporting us it really means everything. Hopefully see you soon xx

Rated 4 out of 5 stars

Missing items and late box resolved

Several of the items I ordered were not delivered and the box arrived a day later than arranged. I was disappointed as my previous orders had always been on time with a good selection. After a call with Julie, the error was resolved.

They sent replacement items along with a generous amount of additional veg and fruit. Thank you for great customer service!

4 January 2023
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Reply from Veg In A Box

Again so sorry for the inconvenience, but if you're now happy we're happy❤️ Thank you for taking the time to leave these lovely words and for supporting us. Hopefully see you again soon xx

Rated 5 out of 5 stars

Delivered very quickly

Delivered very quickly.
Excellent quality vegetables
Great selection

16 December 2022
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Reply from Veg In A Box

That's what we're all about! ❤️ Thank you for supporting us, hopefully see you again soon xx

Rated 5 out of 5 stars

Always been an excellent service and…

Always been an excellent service and excellent quality of produce, especially when supermarkets are putting up the prices on everything and there produce is rotting after a day or two.

13 December 2022
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Reply from Veg In A Box

This has made my day ❤️ thank you for the gorgeous words! Hopefully see you again soon xx

Rated 5 out of 5 stars

Great quality and variety, super quick delivery.

I really like the variety and quality of the produce and they can usually deliver next day which is brilliant. Had a bit of a hiccup with this delivery when it arrived late and I couldn’t get through to the team, but they’ve since resolved the issue and were super apologetic. Looking forward to our next order of yummy food!

25 November 2022
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Reply from Veg In A Box

We are so sorry for this inconvenience! It's been a hectic time for us. If you could please give us a call on 07456 417372 we would love the opportunity to make it up to you and to make it right. Again, terribly sorry about this. Julie & Bela xx

Rated 5 out of 5 stars

Great value and quality

Great value fruit, veg and meat box. The quality of the fish and meat is so much better than from the supermarkets. There’s always such a great selection of fruit and veg. Finally, Julie and Bela are so cheerful and helpful, so I’m happy to recommend this fantastic business.

2 November 2022
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Reply from Veg In A Box

Thank you so much for taking the time to leave such a gorgeous review! It really means the world to us ❤️ hopefully see you again soon xx

Rated 5 out of 5 stars

Veg in a box customer service is second…

Veg in a box customer service is second to none. What a lovely company. Will definitely reorder from you

30 November 2022
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Reply from Veg In A Box

Aww that means the world to us ❤️ thank you for taking the time to leave such a lovely review. See you soon! xx

Rated 5 out of 5 stars

Website easy to navigate

Website easy to navigate, repeat purchase for me. Great produce

1 December 2022
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Reply from Veg In A Box

Our website people will be very pleased to hear 🤗 chuffed to bits you're happy with our products! Hopefully see you again soon xx

Rated 5 out of 5 stars

Excellent!

Excellent customer service.
The food is such good quality and value for money.

1 December 2022
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Reply from Veg In A Box

We're chuffed to bits that you're happy with our service! Thank you for taking the time to leave these lovely words xx

Rated 5 out of 5 stars

Well inforite and easy to…

Well informed website and easy to navigate.

22 November 2022
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Reply from Veg In A Box

Our website people will be very happy to hear that! Thank you for taking the time to leave a lovely review we really appreciate it xx

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