I just got the NOTTING HILL Zipper Wallet and it is AMAZING!!! It is EXACTLY what I needed. Quality and well designed.. I can organize all of my cards finally. This wallet is the mother of wallet or... See more
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Review summary
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I ordered an RFID Blocking Credit Card Holder. Timely delivery and excellent quality product. I would definitely recommend their products to anyone. I use the card holder daily and it is awesome. I am... See more
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Bought the Mayfair wallet as a gift and after 8months is still just as great. My husband loves it, its compact and does a great job. Even the outside card holders never dare let the cards fall out whi... See more
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Acknowledged and despatched promptly.xmas gift so wallet unseen as yet and will give review at later . Meantime well satisfied with purchase and Company have been excellent in communication etc so far... See more
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Company details
Written by the company
Introducing Vaultskin, a fashion-plus brand. Vaultskin isn’t just fashion. It is gorgeously fashionable premium leather wallets and iPhone accessories with thoughtful design features and unique technology that keeps you several steps ahead of card-skimming criminals. Vaultskin looks exquisite. It provides unparalleled RFID protection. It feels beautiful and minimalist. Vaultskin is engineered elegance. The following pages show you our range, created by a symphony of designers, engineers, architects and technologists to be utterly unique and desirable.
Contact info
235 Earls Court Road, Suite 93, SW5 9FE, London, United Kingdom
- info@vaultskin.com
- vaultskin.com
4.6
Excellent
231 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality and value
This is a great company with very good quality products, reasonable pricing, and good customer service.
I have purchased products from here before and have always been extremely satisfied
16 July 2023
Reply from Vaultskin
Thank you! We appreciate your support and feedback. :)
I was looking for a good quality wallet…
I was looking for a good quality wallet on the interwebs and came across VaultSkin on Amazon. Bought two of their wallets, the zipper one and the card holder. I have to say they are very well built, good quality leather and very well put together. I would highly recommend this to anyone!
24 August 2023
Unprompted review
Reply from Vaultskin
Thank you for your fantastic review! We're delighted to hear that you are pleased with our products. Your satisfaction and recommendation mean a lot to us.
Exciting New Company to the Leather Goods
A very good time buying goods from
them!
Friendly and honest company ,with forward thinking
Products.
I recommend them for great quality
goods!
4 July 2023
Reply from Vaultskin
Thank you for your kind words and recommendation! We're thrilled that you had a positive experience with us. If you ever have more feedback or require any further assistance, please feel free to get in touch. We're here to help!
Easy to order and decent selection
Easy to order and decent selection. So far so good with the usage of the card.
4 July 2023
Reply from Vaultskin
Thank you for your feedback, we're happy to hear that you're satisfied! :)
Good products + great customer support!
3 July 2023
Reply from Vaultskin
Thank you very much, your feedback means a lot to us! :)
Cancer risk
Chemicals used in leather tanning (chrome-tanning) process and in dyes have risk of causing cancer. Given you will handle the wallet daily, this risk is significant. Their own support was not willing to provide any safety documents over email or their website. Lack of transparency is quite suspicious.
7 December 2022
Great quality wallets
I am a fan of slim wallets
I used to carry a massive one around with loads of cards. At least 30 odd. Change and notes
It was just too bulky. In this day and age you need to be careful of your cards being scanned so I opted for these guys as they have a card blocker built in. Also make some stunning designs
I like to show this off when out with friends and family and show it can not pay for items when inside the wallet.
It’s made of quality material. Buy best buy once… these are made to last u like copy’s sold on other sites
Brought one and about two years later got another for a present. Over the moon with both wallets.
Ivica In the team was really helpful. Thanks :)
I will recommend this brand to everyone as I think they make the best wallets out there
Hope to complete the collection one day soon 🥰
16 July 2023
Unprompted review
Reply from Vaultskin
We truly appreciate your kind words and your trust in our products. It's fantastic to hear that you've found the perfect wallet for your needs and that you're happy with the quality and design. We're always here to assist, and we look forward to serving you again in the future.
Reply from Vaultskin
We're glad to hear that you're satisfied! :)
Reply from Vaultskin
Thank you!
Reply from Vaultskin
We're happy to hear that!
The perfect size
For me, the best selling point was the perfect size, also I have the same model in brown. It holds ten cards easily plus cash. I have one problem, the dyeing smell still too loud, perhaps fades away by time.
7 May 2023
Reply from Vaultskin
Thank you for your review and for choosing our wallet. We're delighted to hear that you appreciate the size and functionality of the wallet.
Regarding the smell, the leather may have a strong initial scent, but this should fade after a few days as the wallet is exposed to air.
If the issue persists or becomes bothersome, please don't hesitate to contact us, and we will be happy to assist. :)
The item took a long time to arrive and broke in 2 weeks !
The item took a long time to arrive and broke in 2 weeks !
I loved it -
It is already broken the part that holds the chain to the phone just came apart I don’t know how - not good for an expensive product!
13 May 2023
Reply from Vaultskin
Thank you for your feedback, and we apologize for the delay you experienced with your order.
We're truly sorry to hear about the issue with your strap. Your experience is certainly not the level of quality we aim to provide. We're committed to customer satisfaction, and we'd like to make this right.
Please reach out to us via email (info@vaultskin.com) with your order number or the email address associated with your purchase, and we will promptly arrange for a replacement or refund, whichever you prefer.
We value your support and appreciate your understanding.
Best regards,
Your Vaultskin Team
very nice attentive people but …….
Well very nice attentive people but now twice I’ve had to report a problem - firstly the buttons on the right hand side wouldn’t work which you need if you use Apple payment - I complained they sent a lovely reply and sent me a free replacement immediately - but then the rivet on the strap kept coming undone and consequently I was in danger of the phone falling off my shoulder - so again they immediately shipped off a replacement strap which was a great response but should I have been that unlucky ??? Makes you think
8 May 2023
Reply from Vaultskin
Dear Adrian,
Thank you for sharing your experiences with us. It's indeed unusual to face such issues consecutively, and we understand your concerns. Your feedback is important to us, and we'd like to ensure that you have a product that meets our quality standards.
To further investigate and address the problems you've faced, we kindly request you to send an email to info@vaultskin.com with detailed information about your cases. This will help us better understand the nature of the issues and enable us to provide you with a solution that ensures the functionality and reliability of your product.
Your satisfaction is essential to us, and we are committed to making things right for you. Please don't hesitate to get in touch with us via email so we can assist you more effectively.
Best regards,
Your Vaultskin Team
It was given as a gift and they love…
It was given as a gift and they love it. A friend had one and highly recommended it so I bought one and am very satisfied with it.
7 May 2023
Reply from Vaultskin
We're thrilled to hear that both you and your friend are satisfied with our product. Thank you for choosing Vaultskin and for your recommendation.
Lacks price to quality but acceptable overall.
I feel for then price the quality of leather could have been better to avoid day to day marks and scratches.
10 April 2023
Reply from Vaultskin
Thank you for your valuable feedback regarding the leather quality. We truly appreciate your input.
Please note that the leather we use is real genuine leather, which gives our products their unique character and feel. Real leather may develop marks and scratches over time, especially with regular use. Additionally, the visibility of such marks can be influenced by the color of the leather. Lighter shades like cognac may show scratches more prominently.
We understand your concern, and we're continuously working to enhance our products while preserving their genuine leather charm. Your feedback is essential to our ongoing improvements.
If you have any further questions or suggestions, please don't hesitate to contact us. We're here to assist.
Best regards,
Your Vaultskin Team
bought both Manhattan and City wallets - LOVE
I needed to replace my 15 yr old tri-fold beaten up fossil. After a lot of wallet homework on YouTube for minimalist wallets, I liked the functionality and price point (compared to some brands whose starting points are $90). I spend my Summers and Xmas/NYear in Europe, so why not have dedicated wallets for each (the money sizes are different). So I ordered both. Vaultskin sent me an email to verify by asking me if I am sure I want both because the Manhattan is for US/Canada and City for Europe/Intl bills (I suspect many aren't aware), and that the City may take a while because it is shipped from Europe. I said yes I want both and that I was traveling to Europe in 10 days. They offered to expedite the wallets to make sure I received my wallets in time to use in Europe. THANK YOU. I got them 2 days ago, and LOVE them both. I went with the Matte Blue for the Manhattan, and it looks and feels and smells even better than I thought. For the City, I went with traditional brown wallet color, as they only had 3 color options, all in traditional colors (I would have gone blue here as well). The City appears too short to fit any bills, but this is deceiving. It fits all my Euros, Turkish Liras, and British pounds. It looks and feels and smells amazing. I haven't used either of them in the real world yet, but they fit my money and I only carry around 4-5 cards, and everything fits perfectly without looking or feeling stuffed. Both fit nicely in the front pocket (although the Manhattan feels bigger because it is longer to accommodate american bills). Love the wallets, love the price (I paid $42 for each), and especially love the customer service. Thank you Vaultskin.
17 May 2023
Unprompted review
Reply from Vaultskin
Thank you for choosing Vaultskin and sharing your experience with our wallets. We're delighted to hear that you love both the Manhattan and City wallets and that our customer service was able to assist you in getting them on time for your trip. If you ever have any more questions or need further assistance, don't hesitate to reach out to us. We're here to help.
Enjoy your travels and your new wallets!
Thank you for helping me deal with my…
Thank you for helping me deal with my frustration! I truly appreciate it to help satisfy my purchase.
I will definitely recommend this to my family and friends that the service is extraordinary good.
4 April 2023
Reply from Vaultskin
You're very welcome! We're here to ensure you have a positive experience with Vaultskin, and we're thrilled to have been able to assist you. Thank you for recommending us to your family and friends. If you or anyone you know ever needs anything else, please feel free to reach out. We're always happy to help.
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