LOVAT Reviews 36

Very Disappointing Experience – Poor Advice and Lack of Due Diligence

We are a medium-sized Amazon business operating across multiple EU markets. After previously dealing with VAT issues caused by another provider’s negligence, we specifically looked for a smaller firm that would offer better communication and more personalized service instead of robotic responses.

We chose Lovat after being assured that there would be no issues transferring all seven of our VAT numbers to them. Based on that confidence, we terminated our relationship with our previous provider.

Unfortunately, 3–4 months later, we were informed that Lovat was not actually able to represent us for two of the VAT numbers. As a result, we had to return to our previous provider to handle those registrations. This should have been identified upfront before we made the switch. It felt like they agreed to everything initially without doing proper research or due diligence.

The second major issue was their recommendation to open a UK company to expedite obtaining new VAT numbers. We followed their advice, only to find out five months later that we cannot properly use those VAT numbers because the new company name creates a mismatch with our existing setup. This was extremely frustrating and costly.

Overall, the experience felt unprofessional, with poor planning and advice that created more complications rather than solving them.

Lovat truly simplified the submission of documents. As an enterpreneur, I prefer to spent time working rather than deal with documentation and business laws. Works simply and reliably.

Simplifies tax management for my German marketplace. it's fast, convenient and accurate for VAT, ERP and international tax calculations.

We were initially reluctant to switch to this platform. After negotiations with the support team, we opted to use Lovat. It has significantly improved our sales tax/VAT filing. Free trail was a blessing to understand the platform and its features.

We started Lovat for few months. Tax management for us is simplified now. Initially, we had some reservations but customer support was splendid to ease out the process.

This app is user friendly. It helps me understand tax regimes and labilities. Good for global e-commerce businesses. Responsive customer support.

Saves me time and effort. No more manual management of invoices. Now, I can better handle the tax reports.

Very pleased with the professionalism, knowledge, and responsiveness in helping our Amazon UK/EU/UAE Vat filing operations. Worked with several companies over the past few years and Lovat is far best.

Lovat simplified my global tax management automating complex processes, ensuring compliance, and saving time. its now a vital tool for my business.

We chose Lovat for VAT due to their excellent support. They guided us through setup and offered live chat with a tax expert to answer our questions, making it easy to select the right plan.

Lovat is great tax management tool. It's always getting better and adding new features, like creating invoices. It's very easy to use and understand.

LOVAT simplifies VAT management with a user-friendly platform and excellent support. Minor app freezing issues are easily resolved by updating.

Pricing structure is just impossible to see through, invoices sent is not the same pricing as on their site, and in the end it becomes more expensive for a "self service" software than most fully serviced alternatives

The tax compliance software is really good. Just the customer service needs improvement. Overall, its a great experience in filing an OSS and VAT .

We've had a disappointing experience using VATCompliance.co to secure a VAT number for Amazon Germany. Despite repeated follow-ups and consistent effort on our part, it's been over eight months without success. Their service has been plagued by constant delays and a lack of communication. We do not recommend using VATCompliance.co, as they have demonstrated a lack of reliability and professionalism

We have been using VATCompliance.co to obtain a VAT number for Amazon Germany. Unfortunately, their service has been extremely disappointing. Despite our persistent efforts and continuous follow-ups, it has been over eight months, and they still have not managed to secure the VAT number. The constant delays and lack of responsiveness are unacceptable. We strongly advise against using their services as they have proven to be unreliable.

By far the worst service ever experienced to get EU VATs from. To be avoided at all costs, it will save you months of loss business due to delays and absence of communication. A total disaster.

As a user of Lovat software, I can confidently say that it is an excellent tool for managing VAT compliance. I primarily use Lovat to generate VAT returns and submit them to tax authorities in other countries. To do this, I simply upload my transactions to the platform and generate a report. I appreciate the ability to automatically submit VAT returns to multiple countries with a single click, which helps to streamline our financial processes and save time.

Our onboarding process with Lovat was seamless. Their team of skilled professionals provided us with comprehensive support throughout the integration journey, offering straightforward and concise guidance. Additionally, they demonstrated remarkable kindness and responsiveness, promptly and thoroughly addressing all our inquiries.

Furthermore, the API itself is exceptionally user-friendly. This ease of use has greatly facilitated the integration of Lovat into our product for our team. We have gained a consistent grasp of how to utilize the API, thereby assisting us in preventing any implementation errors.

Great versatile software and amazing customer service!