I´ve been using Savvy for my Ltd company accounts, payroll and Self Assessments for some years now. I have found them to be friendly, proactive and honest throughout. They are punctual and professiona... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Professional, Efficient and Approachable. As a start up company we needed accountants who could scale with us...... Savvy have done that and more, they're quick, knowledgeable and genuinely care a... See more
Company replied
I’ve been so impressed with Savvy Accounting — they make everything feel easy and organised. The team are friendly, professional, and genuinely care about helping your business run smoothly. Communica... See more
We were very happy with the accounts drawn up by Savvy. As new customers, they had to familiarise themselves with our particular income sources. All went well. Next year should be even easier as we kn... See more
Company replied
Company details
- Accounting Firm
- Business Management Consultant
- Financial Audit
- Financial Planner
- Non-Bank Financial Service
- Tax Consultant
Written by the company
We are Savvy Accounting - The small business and start up specialists We provide a full range of financial services to help you run your business. For our larger or high growth clients we provide CFO Services and Growth (Board) Advisory. For Small businesses we provide Accounting, VAT, Tax, Payroll, and bookkeeping. We can tailor these services to your business offering bespoke accounts payable and accounts recievable services. We also offer outsourced operations personal for Finance and IT.
Contact info
25 Eccleston Place, SW1W 9NF, London, United Kingdom
- 02038801265
- hello@savvyaccounting.co.uk
- savvyaccounting.co.uk
4.3
Excellent
35 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Solid, Trustworthy and Proactive Accountancy Firm
I´ve been using Savvy for my Ltd company accounts, payroll and Self Assessments for some years now. I have found them to be friendly, proactive and honest throughout. They are punctual and professional when it comes to filing time and their monthly fee for the services I´m subscribed to are very reasonable in comparison to some other firms in London. I have no hesitation in recommending Alex and the team at Savvy Accounting.
3 February 2026
Unprompted review
Reply from Savvy Accounting
Thank you so much for taking the time to leave such a lovely review — we really appreciate it.
It’s been a pleasure supporting you over the years, and I’m so glad you’ve found the team friendly, proactive and professional. We always aim to provide a reliable and transparent service, so it’s great to hear that this has come through in your experience.
Thank you again for your recommendation — it truly means a lot to me and the whole Savvy Accounting team.
Best wishes,
Alex
Avoid
Avoid. An absolutely awful experience. Would regularly send the wrong forms for me to complete, and would be rude when I queried them. Gave wrong information resulting in a fine from HMRC. I could never get hold of her so issues would go on for weeks. Really stressful experience as a new small business. Would not recommend.
19 January 2025
Unprompted review
Reply from Savvy Accounting
Hi Sarah,
I’m genuinely sorry to read that this was your experience and that you felt stressed during what can already be a challenging time as a new business owner.
We take feedback seriously, and it’s disappointing to hear that you felt let down. As your engagement with Savvy concluded in 2022, we would of course be happy to review our records to understand the points you’ve raised, including the issue you mention regarding HMRC.
Since then, we’ve continued to invest heavily in our systems, processes, and team to ensure clear communication, accuracy, and timely support for our clients.
If you would like to discuss this further or provide any additional detail, please do feel free to contact me directly so we can look into it properly.
Alex
Not a personal approach.
I had a recent email from Savvy Accounting entitled "A quick favour from your accountant" asking for a review, despite the fact I am no longer their client. As I was approached and asked for a review, I'm happy to provide it.
When I initially met with Alex (the owner) I was looking for a local accountant to provide me with a personalised experience for my small business (I'm a sole trader). A lot was promised at our initial meeting, but I didn't feel it was delivered.
Most of my bookkeeping was processed remotely, receipts uploaded by me or emailed to an email address for them to be uploaded etc. I didn't feel like I was getting a personalised approach at all, or any accounting advice of any real value to me as a new business. Queries were met with a very brief answers most of the time from Alex or she'd direct me to the bookkeeper instead and then remind me me how much they would charge me per hour to speak to them. It eventually felt a little too much like my needs weren't very important to them at all. Very efficient with charging for every interraction, less interested in a personalised or personal approach.
I was happy to part ways with them and am now with an accounting firm where it's a much nicer experience for me.
I was new to working with an accountant when I enlisted the help of Savvy Accounting and I suppose what I learned from being their client was what I didn't want from my accountant and the type of relationship which was important for me, so that was helpful.
I wouldn't recommend them, unfortunately.
11 October 2025
Unprompted review
Reply from Savvy Accounting
Hi LM,
Thank you for taking the time to share your feedback. I’m genuinely sorry to hear that your experience with Savvy Accounting didn’t meet your expectations, and I appreciate you outlining the areas that felt disappointing for you.
Our intention is always to provide a personalised service while also giving clients the flexibility of efficient digital bookkeeping tools. I’m sorry this didn’t translate into the experience you were hoping for, especially as a new business owner at the time.
Regarding the review request you received, this was sent in error to a small number of former clients, and I apologise for any frustration this caused.
I’m glad to hear you’ve now found an accounting setup that works well for you, and I truly wish you and your business every success going forward. If you ever feel there’s anything we can clarify or improve based on your experience, I’m always open to hearing from you directly.
Warm regards,
Alex
Friendly, professional, and genuinely care about you.
I’ve been so impressed with Savvy Accounting — they make everything feel easy and organised. The team are friendly, professional, and genuinely care about helping your business run smoothly. Communication is quick, clear, and nothing ever feels too much trouble. I finally feel confident that my accounts are in safe hands!
11 November 2025
Unprompted review
Exceptional service from start to…
Exceptional service from start to finish!
Savvy Accounting are reliable, organised, and completely trustworthy. Everything is completed on time and clearly explained, which makes the whole process so straightforward. Their attention to detail is exceptional — you can tell they genuinely care about getting everything right. I have total confidence in their work and wouldn’t hesitate to recommend them to anyone looking for an outstanding accounting team!
15 October 2025
Unprompted review
Poor quality service full of costly mistakes
The accountant I used at Savvy (Alex, who I understand is the owner) made more than one mistake over the four years I employed her to do my relatively straightforward tax returns. I got fed up with having to check things carefully, so I switched firms and my new accountant also picked up other things that Savvy had got wrong over the years. I think Savvy are very reasonable, but therefore are slap-dash in their approach to be able to deliver cheaper fees to clients. Sadly, before I realised this, I had recommended Savvy to a friend, who suffered from a much larger tax calculation mistake by Savvy and then had to pay penalties to HMRC due to the Savvy error. Savvy have refused to take responsibility and my friend has been left out of pocket (despite evidence to show that my friend had questioned the amount and been told that she was wrong). Whilst I appreciate our experiences have all been down to one member of the Savvy team, our understanding is that this person owns the company. I would therefore strongly recommend using an alternative firm.
1 November 2025
Unprompted review
Reply from Savvy Accounting
Dear SB - Thank you for taking the time to share your feedback. I am very sorry to hear that you feel disappointed with your experience, and I fully appreciate how important accuracy and trust are when it comes to tax matters.
Client care and professional standards are extremely important to us, and we take any suggestion of errors seriously. Although we cannot discuss individual circumstances publicly, we do have a formal review and complaints process, including checks by senior team members, and we always seek to resolve concerns directly and fairly when they arise.
I would welcome the opportunity to review the details with you so that we can understand precisely what happened and address any issues appropriately. Please feel free to contact me directly at [email] or call the office so we can investigate this thoroughly.
Thank you again for your feedback — it is important to us and helps ensure we continue to maintain and improve our standards of service.
Kind regards,
Alex
Would recommend Savvy
Would recommend Savvy, everyone is really helpful but in particular Alexandra has gone out of her way to help me with my accounting. Excellent service, patient and kind as well.
31 October 2025
Unprompted review
Reply from Savvy Accounting
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that you’ve been happy with the support you’ve received — it means a lot to us.
We always aim to provide a helpful, patient and reliable service, so it’s wonderful to know that has come through in your experience. If there’s ever anything more we can assist you with, please don’t hesitate to get in touch.
Thank you again for choosing Savvy!
We love working with Savvy
We love working with Savvy. They’re responsive, forward-thinking and very professional.Feels like having an in-house finance team without the overhead.
13 October 2025
Unprompted review
Reply from Savvy Accounting
Thank you so much for your wonderful feedback! We truly enjoy working with you as well.
We’re so pleased to hear that you value our responsive and proactive approach — our goal is always to provide the support and insight of an in-house finance team, without the overhead and with the flexibility you need to grow.
Thank you for trusting Savvy with your finance function — we really appreciate the partnership and look forward to continuing to support your success.
Warm regards,
Alex & the Savvy Team
Alex is always accessible and happy to…
Alex is always accessible and happy to meet if required. Always got a response from the team at Savvy.
30 May 2025
Unprompted review
Reply from Savvy Accounting
Thank you so much for your feedback! We really appreciate you taking the time to share your experience.
Ensuring our clients feel supported and can always reach us when needed is a core part of how we work, so we're delighted to hear that you’ve found us responsive and accessible.
Thanks again for choosing Savvy — we’re always here if you need us!
Outstanding Accountancy Support from a Team You Can Trust
I have been using Savvy Accountings
- financial services for several years. Alex and her Team have consistently provided an excellent and trustworthy service. They are always responsive, knowledgeable, and quick to assist with any tax queries I’ve had.
Their online portal is intuitive and makes uploading receipts and storing documents effortless. I have complete confidence in their team and highly recommend them to anyone looking for reliable and efficient accountants.
14 August 2025
Unprompted review
Reply from Savvy Accounting
Thank you so much for your wonderful review — we truly appreciate you taking the time to share your experience.
It means a great deal to us that you feel supported and confident in the service we provide. Responsiveness, clarity and reliable guidance are at the heart of how we work, so it’s great to hear that this has come through consistently over the years.
We’re also delighted that you find our online portal helpful — making things simple and seamless for clients is a big priority for us.
Thank you again for your trust and recommendation. We really value working with you and look forward to supporting you for many years to come.
Warm regards,
Alex & the Savvy Team
Would recommend.
I’ve used Savvy Accouting for nearly 10 years now. It provides an excellent, unfussy service that usually resulted in a rebate from HMRC covering the cost of the service and then some!
16 October 2025
Unprompted review
Reply from Savvy Accounting
Thank you so much for your continued trust and loyalty over the past 10 years — it truly means a lot to us.
We’re delighted to hear that you’ve consistently found our service clear, efficient and great value, and that we’ve been able to help you achieve positive outcomes with HMRC along the way.
Thank you again for your recommendation. It’s been a pleasure supporting you, and we look forward to continuing to work together.
Reply from Savvy Accounting
Thank you so much for your feedback! We're really pleased to hear you found the service detailed and quick — delivering efficient and thorough support is always our aim.
We appreciate you taking the time to review us and look forward to continuing to assist you.
Warm regards,
Alex & the Savvy Team
I am using Savvy for nearly 10 yrs
I am using Savvy for nearly 10 yrs
Always punctual and helpful!
Kind and flexible always helpful
16 October 2025
Unprompted review
Reply from Savvy Accounting
Thank you so much for your continued trust over nearly 10 years — we truly appreciate your loyalty.
We're delighted to hear that you’ve found our service punctual, helpful, kind and flexible. Supporting our clients consistently and building long-term relationships is incredibly important to us, so your feedback means a great deal.
Thanks again for taking the time to share your experience — we look forward to continuing to support you.
Top quality accountant
I’ve been working with Alex at Savvy Accounting for many years, and she has always been incredibly helpful and approachable. Whenever I have a question about my tax affairs, she’s quick to offer clear, practical support. I have complete confidence in her professionalism and the quality of her work.
16 October 2025
Unprompted review
We were very happy with the accounts…
We were very happy with the accounts drawn up by Savvy. As new customers, they had to familiarise themselves with our particular income sources. All went well. Next year should be even easier as we know each other better. We have had the same accountant for years but he retired. Now we are confident that savvy will make our accounts stress free in future.
25 September 2025
Unprompted review
Reply from Savvy Accounting
Thank you so much for your wonderful feedback and for your continued trust over the years — it truly means a lot.
I’m really pleased to hear that you’ve found the support clear, practical and reliable. Providing approachable and professional guidance is something we care deeply about, and it’s great to know that has come through in your experience.
Thank you again for taking the time to share your kind words. It’s a pleasure working with you, and I look forward to supporting you for many more years to come.
Warm regards,
Alex & the Savvy Team
Not Suitable for Charities – Poor Understanding of Charity Accounting
We engaged Savvy Accounting as a small grassroots charity, believing their team understood the key differences between accounting for a charity and for a small business. Unfortunately, when it came to preparing our annual accounts, it became clear that this was not the case.
Basic information was handled incorrectly, and the year-end accounts were not prepared in line with charity regulations or reporting standards. We later had to appoint another accountant to correct their work, and two independent firms have since confirmed that the accounts were not compliant with charity accounting requirements.
Our experience has been both costly and stressful. If you are a charity, I would strongly advise you to look elsewhere for an accountant with proven experience in the not-for-profit sector.
1 March 2025
Unprompted review
Reply from Savvy Accounting
Dear Anonymous, Dear [Reviewer Name],
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations. We take compliance and accuracy very seriously, including for charity and not-for-profit organisations, and we understand how important it is that accounts are prepared in line with the correct regulatory standards.
As you’ll appreciate, we cannot discuss specific client matters publicly. However, we do have formal review, quality-control, and complaints processes in place, and we are always happy to investigate any concerns thoroughly to ensure they are properly addressed.
We would welcome the opportunity to review this matter directly with you. If you have not already done so, please contact me at [your email / office contact] so that we can review the details, understand the full context, and work towards a fair resolution.
We genuinely appreciate your feedback, and we are committed to continuous improvement and high standards of service across all client sectors, including charities and community organisations.
Kind regards,
Alex
Managing Director, Savvy Accounting
Professional and helpful accountants
Alex and the team took all the stress I had with my previous accountant and accounts away. Clean and concise professional advice. I've been using Savvy for over 6 years and they're always on hand to help or advise. Thanks team
16 October 2025
Unprompted review
Every team member at Savvy is extremely…
Every team member at Savvy is extremely responsive, kind and helpful. They have always been around to help me when I need it. Thank you Savvy for your help.
16 October 2025
Unprompted review
Reply from Savvy Accounting
Thank you so much for your lovely feedback — we really appreciate you taking the time to share your experience.
We're delighted to hear that we've been able to take the stress away and provide clear, professional support over the years. Knowing that you feel confident and supported means a great deal to us.
Thank you again for your continued trust over the past 6+ years — it’s a pleasure working with you. We're always here if you need anything.
Warm regards,
Alex & the Savvy Team
Professional, Efficinet & Approachable
Professional, Efficient and Approachable.
As a start up company we needed accountants who could scale with us...... Savvy have done that and more, they're quick, knowledgeable and genuinely care about our assisting our success.
15 November 2024
Unprompted review
Reply from Savvy Accounting
Thank you so much for your fantastic feedback. We really appreciate you taking the time to share your experience.
Supporting ambitious start-ups and being able to scale alongside our clients is something we really pride ourselves on, so it’s wonderful to hear that this has been your experience with us. We're delighted that you’ve found the team helpful, proactive and invested in your success — that’s exactly what we aim for.
Thank you again for choosing Savvy and for your continued trust. We’re excited to keep working with you as you grow.
Warm regards,
Alex & the Savvy Team
We’re a medium-sized tech firm and…
We’re a medium-sized tech firm and Savvy have been brilliant — agile, modern and completely in tune with how we work. Love their digital-first approach.
1 October 2025
Unprompted review
Reply from Savvy Accounting
Thank you so much for your feedback — we really appreciate you sharing your experience.
We're delighted to hear that our agile, digital-first approach has supported your business and aligned well with how you work. Partnering with forward-thinking tech companies is something we genuinely enjoy, and it’s great to know that our modern systems and ways of working have added value for your team.
Thank you again for your trust — it’s a pleasure working with you, and we look forward to continuing to support your growth and success.
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