Vaporizers Direct Reviews 

182
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the exceptionally fast delivery and efficient dispatch of their orders, often arriving promptly and well-packaged. Many also appreciate the competitive pricing and excellent value, finding great deals. Reviewers consistently praise the outstanding service, noting helpful communication and a smooth overall experience with products that are often exactly as described and of solid quality. However, some customers also noted issues with product quality, reporting items that were faulty or did not work as described, such as vapes failing to heat up or being non-functional.

What people talk about most

Product

Users describe positive interactions with product, often highlighting its quality, great price, and swift... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

Price

Clients share positive opinions on price, with many reviewers highlighting great and competitive pricing,... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction with the... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the real quality products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like my product (decarboxilator) and it arrived super quickly. Dont get me wrong; a discount code would be a nice touch in your parcel, and keep me checking the site, but thats just me; I love a bar... See more

Rated 5 out of 5 stars

I have purchased many Vapes through VaporizersDirect. They offer a real quality product and excellent customer service. I had a charging issue with my latest vape, and within minutes it was resolve... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I ordered the DynaVap M7 XL from Vaporizers Direct and was really impressed with both the service and the product. Delivery was quick, everything arrived well packaged, and as a bon... See more

Rated 5 out of 5 stars

Ease of ordering and exceptionally fast delivery. Item is for my son for Christmas as his other one broke the day I ordered, this is the second one I have brought for him but I can't find the email f... See more


Company details

  1. Vaporizer Store

Written by the company

We offer a One-Stop-Shop of high-quality herb vaporizers and accessories for the lowest prices. Ever since launching our brand in 2013, we have grown to be one of the largest retailers for vapes in the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

182 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(182)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Nebula titan

Nebula titan, shìte vape, not worth more than £30 brand new, refurbished its worth Fùk all lol

20 May 2025
Rated 4 out of 5 stars

Ok so I ordered and expected to get…

Ok so I ordered and expected to get next day delivery as was early in the morning. I received no emails or updates or tracking details so I contacted them via email. I didn’t get a reply but today my order went to completed a day after but it is free and Royal Mail now have my parcel SO. I’ll update once product has come not the best ordering experience and a non existent customer service

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Nice quick delivery

Nice quick delivery. Although I didn't get a confirmation email about my purchase. I read the reviews and realised this was not uncommon! Turned up within a couple of days. Nice free gift too.
Would purchase from here again.

14 April 2025
Rated 5 out of 5 stars

Good customer care.

There was a bit of a mix-up with the postage but Vaporizers Direct (Jessica) really went above and beyond with making things right and turning things around (so much so I have made an account with Trust Pilot to review them).

I will absolutely shop with them again in the future if possible.

15 April 2025
Unprompted review
Rated 1 out of 5 stars

Unlock button not working …

My Arizer 3 vape arrived quickly but was not working properly because one of the unlocking buttons has a fault. Vaporizer direct have not replied to my messages enquiring about their return policy.

7 April 2025
Rated 5 out of 5 stars

I wrote a terrible review saying they…

I wrote a terrible review saying they hadn't sent me an email when I had a problem but due to the nature of the products they sell it went into my spam folder. I'm now dealing with Jessica who hopefully will get a new smoking tube as the arizera had double had sent 2 tubes the same.

25 March 2025
Unprompted review

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