Vaporizers Direct Reviews 170

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and the quality of the products. Many highlight the super-fast and well-packaged delivery, often noting that items arrived promptly, sometimes even the next day. People also appreciate the ease of ordering and the inclusion of free gifts. However, some customers were dissatisfied with receiving faulty or useless products, with a few mentioning issues with incorrect items in their order or a lack of response when trying to return a defective device. One reviewer also noted that a refurbished item, while in great condition, had not been thoroughly cleaned.

What people talk about most

Delivery service

Reviewers consistently express satisfaction with the delivery service. Many customers highlight the super... See more

Product

People report positive experiences with products, often highlighting their quality and functionality. Many... See more

Service

Customers had positive experiences with service. Many reviewers were very pleased with the service, price,... See more

Price

Clients share positive opinions on price, consistently highlighting competitive pricing and great deals. Many... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I ordered the DynaVap M7 XL from Vaporizers Direct and was really impressed with both the service and the product. Delivery was quick, everything arrived well packaged, and as a bon... See more

Rated 5 out of 5 stars

Cannot fault the service I have received. Superfast delivery, very well packaged, and really competitive pricing. I ordered the might plus vaporizer after searching for the best deal, I knew what I wa... See more

Rated 5 out of 5 stars

Was worth waiting on the specific model I wanted.. exactly how it's explained online. I went with a refurbished venty and very happy with my purchase. Even saved a few pounds in the process.. delivery... See more

Rated 5 out of 5 stars

Ease of ordering and exceptionally fast delivery. Item is for my son for Christmas as his other one broke the day I ordered, this is the second one I have brought for him but I can't find the email f... See more


Company details

  1. Vaporizer Store

Written by the company

We offer a One-Stop-Shop of high-quality herb vaporizers and accessories for the lowest prices. Ever since launching our brand in 2013, we have grown to be one of the largest retailers for vapes in the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

170 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

The Vape arrived the next day

The Vape arrived the next day. Jessica at Customer service got back to me promptly when I emailed them to say that I hadn't received the automatic confirmation email.
Very pleased with the service,price and delivery 😊

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Refurbished venty.

Was worth waiting on the specific model I wanted.. exactly how it's explained online. I went with a refurbished venty and very happy with my purchase. Even saved a few pounds in the process.. delivery was exactly how it was explained when ordering. Just 2 days as I live in Belfast. Thanks again

25 March 2026
Rated 4 out of 5 stars

Good but had to take a star away

I purchased a refurbished Crafty+ and when it arrived I opened the box and although it condition was Very Good, I was surprised that it looked brand new. I opened the top and again spotless, I checked the app and it showed that the vaporiser had only been used about 2.5 hours, so almost brand new. I opened the cooling chamber and was quite shocked to find that had not been cleaned and was full of residue. Not a problem I just cleaned it in IPA, And all was good, I did inform support who did apologise and said the refurbished units are cleaned before being re sold and said this must have been missed. Overall very pleased with the unit and the quick response from support, but had to take 1 star away as I really think checking the item has been cleaned should be double checked, but considering the fact the unit did not look as if it had been used, I can see how it was missed.

6 March 2026
Rated 5 out of 5 stars

Zero complaints

Zero complaints. Great prices and communication. Items were dispatched quickly and were well packaged.
2nd time I've bought from them and I'll be happy to use them again in the future.

23 January 2026
Rated 5 out of 5 stars

Who needs Amazon?

Who needs Amazon? Vaporizers Direct have delivered two items in less than 24 hours. Very competitive pricing and an amazing service. Don't use tax dodging corporations, support excellent British businesses, buy from Vaporizers Direct.

27 January 2026

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