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Rated 3 out of 5 stars

Order came super fast via ups to Australia. Always fantastic workmanship quality from vapman but My main concern is My vapman middle piece came split /cracked and not air tight on delivery and we only... See more

Rated 5 out of 5 stars

Grazie ... tutti Grazie My beautiful Custoom Pure Olivewood Vapman set arrived from Verona Italia in just two days time after being selected by David. I keep looking at it mumbling ... "che bella" o... See more

Rated 4 out of 5 stars

I got the walnut OG Vapman and it's beautiful and works great but some of the tolerances could be better and the Mica is flaking extremely easy even came cracked straight out of the box. It doesn't af... See more

Rated 5 out of 5 stars

Super happy with my purchase vapman 2.0 - Olive. Already tried it a few times and it holds up to all the praise. Amazing quality and smooth design. It's my first butane vape and it takes a little tria... See more

Company details

  1. Vaporizer Store
  2. Medical Equipment Manufacturer

Written by the company

Vapman is the worlds most advanced battery free vaporizer, designed in Swizerland & sustainably handcrafted to perfection in South Tyrol, Italy. Created with the experience of a professional and constantly improved by the perfectionism of an enthusiast - Vapman achieved his unique character, uncompromising vapor quality and a history marked by knowledge and innovation. The vapman is either suitable for medical self-treatment or the natural enjoyment of herbs and concentrates.


Contact info

4.2

Great

TrustScore 4 out of 5

268 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Never received product

Never received product, was charged extra for shipping on top of shipping, When shipping should have been free, bc I spent over the websites amount to get free shipping. Overall bad customer service, I had to remind them to ship the product 2 weeks later bc they forgot. Then they shipped it to a random address in the USA, which they expected to me pay even more tariff fee's to an address that wasn't even mine. I tried to explain and resolve this through emails but they didn't want to take the blame they wanted to place the blame on me what a sad company it doesn't work like that in the USA hopefully they get rejected for all orders coming to USA now.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

You got a costumer for life

Super happy with my purchase vapman 2.0 - Olive. Already tried it a few times and it holds up to all the praise. Amazing quality and smooth design. It's my first butane vape and it takes a little trial and error to master it, but i wouldn't have it any other way, it makes the ritual fun. Would also like to praise the costumer support, very accomodating and helpful! I can't recommend these guys enough, I'm definitely returning as a costumer.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Vapman rocks!

Vapman rocks!
I'm so happy with my miniature wooden gizmo. With good care, I expect it will last a lifetime. David and Michael are passionate and hardworking owners and went out of their way to make sure I had a great experience. And shout-out to FC for illuminating this gem.

12 March 2024
Rated 1 out of 5 stars

I want my money back !!

I 've bought an object on Vapman website,order #1564 I 've received it then I changed my mind within the legal 14 day delay to retract. I informed vapman. They agreed and gave me a postal address to send back the object. I sent it back and gave them the tracking number of the parcel.
Vapman receiveid the parcel at the end of March. I've checked. I've already written 2 emails to the customer service, asking for my money. NO ANSWER so far. I don't know if Vapman is a serious company but for sure they don't care about their customers. Or is it worse? It was my LAST experience with this company.

12 April 2024
Unprompted review
Rated 5 out of 5 stars

Great Company

Great Company, super Service, perfect quality. Best Devices ever for vaporising herbs.
Thanks a lot and all the best to you.

26 March 2024
Rated 5 out of 5 stars

The Handmade lagacy

The Service is as their products, a positive precise experience in harmony;) such companys are rare this time ..value creation through Appreciation!

26 March 2024
Rated 5 out of 5 stars

Vapman continues to innovate

Vapman continues to innovate with the V2 and rejuvenate with the rebirth of the heating station. It's a classic vape in the hands of a new generation who've shown themselves to be dedicated and creative stewards.

12 March 2024
Rated 5 out of 5 stars

Heating Station

Excellent quality and customer service over at Inhale (ex Vapman.com).

Just wish my Heating Station would go higher in temperature and we could change the 5 minutes timeout.

12 March 2024
Rated 5 out of 5 stars

It's good

I like it. Although it's a bit pricey. And I don't like the fact that they're continuing to sell their old models even though the new one is better. I also don't like that they sell the models with mica, which everyone complains about, and they themselves advise against, while also selling a model without mica which they say performs the same as the one without. So what's the point of having both ? Probably to sell old stock.
Still, the device is good, I just wish they (as a company, price-wise, etc) were better.

23 January 2024
Rated 1 out of 5 stars

Terrible I mean horrendous customer…

Terrible I mean horrendous customer service I wouldn’t recommend buying from this company! I bought the lotus vaporiser which came without a case just packed in the box loose so when I opened the glass jhook I wasn’t surprised it was broken! I emailed and was met with the response are you buying more of our stuff if so we will include 2 free ones when I responded no I somehow wasn’t entitled to two free ones I actually struggled to get the one replaced I waited 10 days after organising to get the one replaced and still nothing so I emailed again to be met with more excuses at this point I’m very angry they now are asking me for order numbers etc and tbh this is not my job to remember and sort there crap out it’s there’s! So once correspondence started again they apologised and said if I place an order for a jhook and select bank transfer that it would be sent out for free ( personally a step that I feel they should have just sent a replacement without all this hassle but I agreed as they said they would include a free gift in there as an apology) once I receive my replaced jhook finally 24 days after receiving the broken one and guess what? Nothing else in the box no gift no apology nothing absolutely terrible customer service please don’t shop here use resellers if you really want the product but I wouldn’t recommend

26 February 2024
Rated 5 out of 5 stars

Love it

It came faster than expected and the device itself is amazing. Beautiful.

19 December 2023

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