Website easy to use, communication good and helpful. easy to order and checkout, order received in very good time and happy with product. The only negative would be that the flavourless juice at the s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
the staff are always so friendly and helpful nice clean shop and pleasant to enter . sometimes my products aren’t available and i travel up from bideford so the staff are helpful in ordering them for... See more
Great service as always. Price increase but I think it's the first one since I began purchasing vape liquid from Vapetown (nearly 10 years ago) so I can't complain - still fantastic value.
Company replied
I went onto this site for the first time and I was excited by the amount of different amount of flavours and at a very reasonable price and next day delivery as well. The product is just what I was ho... See more
Company replied
Company details
About Vape Town
Written by the company
Our online vape store features a selection of vape juice, e liquid, vape kits, vape pod kits, and pre-filled vape kits.
We also carry a selection of replacement vape coils and vape pods. You will find all the leading brands right here including Oxva, Vaporesso, Hayati and Lost Mary.
Odering to your door is simple with every order over £20 qualifying for free delivery and will be shipped out the same day through Royal Mail's fully tracked service.
Contact info
3 West Street, LU7 1EN, Leighton Buzzard, United Kingdom
- 0333 772 2092
- online@vapetown.co.uk
- vapetown.co.uk
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 47% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Website is easy to use and the service…
Website is easy to use and the service is first class
6 October 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Always very helpful polite staff and…
Always very helpful polite staff and always stocked up shop
Would highly recommend vape town, 10/10.
6 October 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service and prices.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
There was some delay in delivery
There was some delay in delivery, probably not your fault. Otherwise I'd give ***** What's the story on tax of £0.22p/1ml for e-liquids? Will you have enough stock for me to buy tax free until 31 March 2027?
5 October 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
The staff at bletchley know my wife and…
The staff at bletchley know my wife and they fall over themselves to assist her
24 September 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
I use the Weymouth vape shop and have…
I use the Weymouth vape shop and have done so for many years, the service is excellent as when I go in the guys always remember my usual order, quantity and vape strength also my email details. Thank you
28 September 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service at our Weymouth store.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
My vape review
I went onto this site for the first time and I was excited by the amount of different amount of flavours and at a very reasonable price and next day delivery as well. The product is just what I was hoping it would be as some vape liquids I have bought from other online sites, I’ve not been happy with. I will gladly purchase from here from now on.
3 October 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
Its great to hear you were happy with our online store.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Vape Town is excellent!
Vape Town is quick with delivery, all items are as requested. A good selection is offered in all strengths. Fantastic!!
7 September 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
Its great to hear you are happy with our delivery time.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
The staff are knowledgeable and always…
The staff are knowledgeable and always very helpful.
2 October 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Fabulous service as always
2 October 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Helpful Friendly Guys in this store.
Helpful Friendly Guys in this store.
They are very knowledgeable about their products
No problem helping you choose the right vape or juice for you
Bring a regular they know my choice but offer alternative products as they come in to try.
21 September 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Excellent service and always quick to…
Excellent service and always quick to supply the necessary goods.
1 October 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
We are pleased to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
What an amazing team
What an amazing team. Always there for you. Always happy to help
30 September 2026
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
Its great to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
Its great to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
Its great to hear you are happy with our service.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
Reply from Vape Town
Hello
We appreciate you taking the time to leave us a review.
Its great to hear you are happy with our service and prices.
In the future, if you ever need any product support or product advice please do not hesitate to contact us via online@vapetown.co.uk or you can get in touch via our website www.vapetown.co.uk.
Kind regards
Marcus
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.