VapestoreReviews 

17,671
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 5,447 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products available at competitive prices, often noting the excellent value for money. The service is frequently highlighted as efficient and reliable, with many people appreciating the fast dispatch and delivery of their orders. Reviewers also commend the quality of the products and the secure packaging, ensuring items arrive safely. However, some customers also noted occasional issues with delivery times, with orders sometimes taking longer than expected or not arriving at all. A few other people also felt that some products arrived unsealed or were faulty upon arrival, leading to disappointment and a need for replacements or refunds.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency. Many... See more

Product

Reviewers highlight positive aspects of product, often praising the excellent quality, wide range, and... See more

Service

People report positive experiences with service, consistently highlighting its excellence and efficiency.... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease and efficiency, with many... See more

Price

Users describe positive interactions with price, consistently finding products to be very good and cheap... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Vapestore repeatedly for a few years now. The service is always excellent with regards to dispatch and delivery. Products are quality and well packaged. When I had an issue with my addre... See more

Company replied

Rated 5 out of 5 stars

Wide choice of products at good prices. Quick shipping with tracking service available and a loyalty points scheme that is always welcome, as the points ultimately translate into money off. I also co... See more

Company replied

Rated 5 out of 5 stars

5th time of purchasing goods from Vapestore and had zero issues at all. Great variety of products, great prices and discounts compared to High Street stores and loyalty reward points along with discou... See more

Company replied

Rated 5 out of 5 stars

I am a return customer and completely recommend these people as the prices are great, loyalty program first class and the delivery from point of ordering is incredibly fast, in most cases I have recei... See more

Company replied


Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store

Written by the company

As one of the leading online retailers since 2015, Vapestore proudly purveys the best in third-party and own brand e-cigarette technology, e-liquids and accessories. Our ever-expanding collection includes the most sought-after brands on the market, with such reputable names as Smok, Innokin and Aspire all in one convenient location. You will also find a huge assortment of e-liquids from popular brands like Nasty Juice and Dinner Lady, along with our own phenomenally successful lines of Double Drip and Vapouriz Premium liquids


Contact info

4.8

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.8

All reviews

(17,671)

5,111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Came packaged well ..CEOLIACS be aware !

Came packaged well. Took a couple of days . From now on this will be my go to store . A bit of advice though .read the ingredients im ceoliac and the BUTTERSCOTCH CUSTARD HAS WHEAT IN
Not that this is the vendors fault

22 June 2026
Vapestore logo

Reply from Vapestore

Hello There

We're so glad to hear you had a positive experience with our packaging and delivery! We truly appreciate you making us your go-to store. Your advice about checking ingredients is very valuable, especially for those with dietary restrictions. We're grateful for your understanding and feedback.

Kind regards
Rose

Rated 5 out of 5 stars

Good products

Good products, fast delivery and you also get points. Good deals

10 June 2026
Vapestore logo

Reply from Vapestore

Hello There

Thank you for your wonderful feedback! We are so pleased you were happy with our products, fast delivery, and the points you received. We appreciate your support!

Kind regards
Rose

Rated 5 out of 5 stars

Great vapes and excellent service in…

Great vapes and excellent service in the havant store.. highly recommend

22 June 2026
Vapestore logo

Reply from Vapestore

Hello There

We appreciate your positive feedback! We're so glad you had an excellent experience at our Havant store and are happy with our vapes and service. We truly appreciate your recommendation.

Kind regards
Rose

Rated 5 out of 5 stars

Everything was as it should be;

Everything was as it should be;

3 June 2026
Vapestore logo

Reply from Vapestore

Hello There

We're so glad to hear everything met your expectations. Thank you for your positive feedback; we truly appreciate it!

Kind regards
Rose

Rated 5 out of 5 stars

Great as always!

23 June 2026
Vapestore logo

Reply from Vapestore

Hello There,

Thank you so much for your continued support! We're delighted to hear that your experience was great, as always. It's wonderful to know we've been able to consistently meet your expectations.

We truly appreciate you taking the time to leave us a review, and we look forward to serving you again soon. Thanks again for your loyalty!

Kind regards
Paul

Rated 5 out of 5 stars

A great service as always

A great service as always. Never disappointed. Highly recommended

9 June 2026
Vapestore logo

Reply from Vapestore

Hello There

We truly appreciate your wonderful feedback! We are so pleased to hear you are never disappointed and highly recommend our service.

Kind regards
Rose

Rated 5 out of 5 stars

Best vape online store

Best vape online store ! Fast delivery, great deals , quality products!
Always my recommend vape supplier !

24 June 2026
Vapestore logo

Reply from Vapestore

Hello There

We're so pleased you consider us the best online store! We appreciate your kind words about our fast delivery, great deals, and quality products. Thank you for your recommendation!

Kind regards
Rose

Rated 5 out of 5 stars

Good range and reasonable prices

Good range and reasonable prices, quick delivery, always my go

10 June 2026
Vapestore logo

Reply from Vapestore

Hello There

Thank you for your wonderful feedback! We're so pleased to hear you appreciate our product range, reasonable prices, and quick delivery. It's great to know we're your go-to!

Kind regards
Rose

Rated 5 out of 5 stars

Great service

Great service. Excellent pricing!

24 June 2026
Vapestore logo

Reply from Vapestore

Hello There

We are so happy to hear that our service and pricing met your expectations. Thank you for your kind words!

Kind regards
Rose

Rated 5 out of 5 stars

Delivery was fast

Delivery was fast

23 June 2026
Vapestore logo

Reply from Vapestore

Hello There,

Thank you so much for your continued support! We're delighted to hear that your experience was great, as always. It's wonderful to know we've been able to consistently meet your expectations.

We truly appreciate you taking the time to leave us a review, and we look forward to serving you again soon. Thanks again for your loyalty!

Kind regards
Paul

Rated 5 out of 5 stars

Very happy easy to use product great…

Very happy easy to use product great and quick delivery.

22 June 2026
Vapestore logo

Reply from Vapestore

Hello There

Thank you for your wonderful feedback! We're so pleased to hear you found our product easy to use and that your delivery was great and quick. We appreciate you taking the time to share your experience.

Kind regards
Rose

Rated 5 out of 5 stars

Thanks for my Birthday discount



Thanks for my Birthday discount. Yet again great service and prices.

23 June 2026
Vapestore logo

Reply from Vapestore

Hi Noreen,

We're so pleased you enjoyed your birthday discount and found our service and prices great once again! Thank you for your wonderful feedback.

Kind regards
Rose

Rated 4 out of 5 stars

It came

It came, it was good ,

14 June 2026
Vapestore logo

Reply from Vapestore

Hi Graham,

We're glad to hear that it was good. We appreciate your feedback. Thank you for your kind feedback, we hope to welcome you back soon.

Kind regards
Rose

Rated 5 out of 5 stars
Vapestore logo

Reply from Vapestore

Hi Carolyn,

Thank you so much for your kind words! We're delighted to hear you always receive great service from us. We truly appreciate your continued support and look forward to serving you again soon.

Kind regards
Rose

Rated 5 out of 5 stars

I cant give review wasnt my order

I cant give review wasnt my order

18 June 2026
Vapestore logo

Reply from Vapestore

Hi,

Thank you for letting us know. We completely understand, and we appreciate you taking the time to clarify. No problem at all—thanks for your honesty, and we hope to have the opportunity to serve you in the future. If you have any issues at all or need any assistance, please feel free to contact us anytime.

Kind regards
Rose

Rated 5 out of 5 stars

Very fast reliable service

Very fast reliable service

23 June 2026
Vapestore logo

Reply from Vapestore

Hi Michael,

We appreciate your feedback! We're so pleased you were happy with our fast and reliable service. Thank you for your support!

Kind regards
Rose

Rated 4 out of 5 stars

All good great vape

All good great vape

23 June 2026
Vapestore logo

Reply from Vapestore

Hi Emily,

We're so happy to hear you're pleased with your vape! We appreciate you taking the time to share your positive experience.

Kind regards
Rose

Rated 5 out of 5 stars

Exactly as ordered

Exactly as ordered, quick safe delivery

22 June 2026
Vapestore logo

Reply from Vapestore

Hi,

We're delighted to hear that your order was exactly as you expected and that the delivery was quick and safe. We appreciate your positive feedback!

Kind regards
Rose

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