Vapestore Reviews 17,584

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 5,414 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, noting they are well-packaged and as described, with a wide selection available at good prices. The service is frequently highlighted as outstanding, with many appreciating the quick and efficient dispatch and delivery, often arriving the next day. People also value the easy online ordering process and the responsive customer support that quickly resolves any issues. However, some customers experienced issues with delivery times, with orders taking longer than expected or not arriving at all, despite paying for expedited shipping. A few other people also felt that some products received were faulty or leaked upon assembly.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting quick and efficient... See more

Product

Customers consistently note positive experiences with product, praising the wide selection, good prices, and... See more

Service

Customers had positive experiences with service, consistently praising the fast and efficient delivery, with... See more

Order

People report positive experiences with order, highlighting the ease of ordering and quick delivery. Many... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the good and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent Company and the best quality supplier of UK manufactured juices. Small delays and out of stocks while they moved to bigger warehouse, but seem to be nearly back on track again. Love the m... See more

Company replied

Rated 5 out of 5 stars

I have used Vapestore repeatedly for a few years now. The service is always excellent with regards to dispatch and delivery. Products are quality and well packaged. When I had an issue with my addre... See more

Company replied

Rated 5 out of 5 stars

Wide choice of products at good prices. Quick shipping with tracking service available and a loyalty points scheme that is always welcome, as the points ultimately translate into money off. I also co... See more

Company replied

Rated 5 out of 5 stars

5th time of purchasing goods from Vapestore and had zero issues at all. Great variety of products, great prices and discounts compared to High Street stores and loyalty reward points along with discou... See more

Company replied


Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store

Written by the company

As one of the leading online retailers since 2015, Vapestore proudly purveys the best in third-party and own brand e-cigarette technology, e-liquids and accessories. Our ever-expanding collection includes the most sought-after brands on the market, with such reputable names as Smok, Innokin and Aspire all in one convenient location. You will also find a huge assortment of e-liquids from popular brands like Nasty Juice and Dinner Lady, along with our own phenomenally successful lines of Double Drip and Vapouriz Premium liquids


Contact info

4.8

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

Another great delivery and products A1…

Another great delivery and products A1 as expected

22 June 2026
Vapestore logo

Reply from Vapestore

Hi Andy,

Thank you for your fantastic review! We're so pleased to hear you're happy with your delivery and our products. We really appreciate your support!

Kind regards
Rose

Rated 5 out of 5 stars

Superb service from Vapestore

As always Vapestore give great value, and service is superb, with fast despatch and delivery. A+.

18 June 2026
Vapestore logo

Reply from Vapestore

Hi Wil,

We appreciate your positive feedback! We're so happy to hear you consistently receive great value and superb service, with fast dispatch and delivery. Thank you!

Kind regards
Rose

Rated 5 out of 5 stars
Vapestore logo

Reply from Vapestore

Hi Lorna,

Thank you for your kind words. We're pleased to hear you were happy with our service, and we really appreciate you taking the time to leave a review. We look forward to welcoming you back again soon.

Kind regards
Rose

Rated 5 out of 5 stars

Great service as always very prompt…

Great service as always very prompt delivery as always

22 June 2026
Vapestore logo

Reply from Vapestore

Hi Jonny,

We truly appreciate your wonderful feedback! We are so pleased you were happy with our great service and prompt delivery. We look forward to serving you again.

Kind regards
Rose

Rated 5 out of 5 stars

I’ve ordered a few times now

I’ve ordered a few times now, and they’ve always been reliable. Competitive prices, quick delivery, and excellent customer service. Couldn’t ask for more.

28 June 2026
Vapestore logo

Reply from Vapestore

Hi Mohamed,

We're so pleased to hear that you've consistently found our service reliable over your multiple orders. It's wonderful that our competitive prices, quick delivery, and excellent customer service have met your expectations. Thank you for your kind words!

Kind regards
Rose

Rated 5 out of 5 stars

Always fast delivery and good prices

Always fast delivery and good prices! Been ordering for a year and it's always top notch service.

4 June 2026
Vapestore logo

Reply from Vapestore

Hi,

We're so pleased to hear you've been a loyal customer for a year! It's wonderful to know you consistently experience fast delivery, good prices, and top-notch service. Thank you for your continued support!

Kind regards
Rose

Rated 5 out of 5 stars

Fast delivery

Fast delivery, as advertised

22 June 2026
Vapestore logo

Reply from Vapestore

Hi Vicky,

We appreciate your positive feedback! We are so pleased you were happy with our fast delivery, which was as advertised. Thank you for your support!

Kind regards
Rose

Rated 5 out of 5 stars

Easiest shop to navigate

As always, a brilliant shop to get your E Cig supplies.

21 June 2026
Vapestore logo

Reply from Vapestore

Hi Keith,

We're so glad to hear that you consistently have a brilliant experience with us for your e-cig supplies! Thank you for your positive feedback.

Kind regards
Rose

Rated 5 out of 5 stars
Vapestore logo

Reply from Vapestore

Hi Lisa,

We appreciate your positive feedback! We are pleased you were happy with our prices and the speed of our service. We look forward to serving you again soon.

Kind regards
Rose

Rated 5 out of 5 stars

I have used Vapestore for a while and a…

I have used Vapestore for a while and a couple of times Evri has lost the parcel. Vapestore has fixed this quickly and helpfully with zero stress. It is only when things go wrong you discover if a company is good or bad. Vapestore are excellent. I wholeheartedly recommend them.

26 June 2026
Unprompted review
Vapestore logo

Reply from Vapestore

Hi Mark,

We genuinely appreciate you taking the time to share your positive experience with us. We understand that issues with delivery can be frustrating, and we are truly glad to hear that our team was able to resolve the situation quickly and efficiently, minimising any stress for you. Your kind words about our service mean a great deal to us, and we are committed to maintaining this level of support for all our valued customers. We are so pleased to know that you wholeheartedly recommend us.

Kind regards
Rose

Rated 5 out of 5 stars

Great prices good loyalty programme…

Great prices good loyalty programme fast delivery

22 June 2026
Vapestore logo

Reply from Vapestore

Hi Patricia,

Thank you for your great feedback! We're really pleased to hear you're happy with our prices, loyalty programme, and fast delivery. We truly appreciate your support.

Kind regards
Rose

Rated 5 out of 5 stars

Easy to order

Easy to order: wide selection of products:competitive prices and delivery serice.

6 June 2026
Vapestore logo

Reply from Vapestore

Hi,

Thank you for your fantastic feedback! We're so pleased to hear you found ordering easy, appreciated our wide selection of products, competitive prices, and delivery service. We truly appreciate your support.

Kind regards
Rose

Rated 5 out of 5 stars

Fast delivery

Fast delivery service! Excellent

22 June 2026
Vapestore logo

Reply from Vapestore

Hi Lin,

Thank you for your kind review! We're really pleased to hear you were happy with our fast delivery service. We appreciate your feedback and support!

Kind regards
Rose

Rated 5 out of 5 stars

They always have what i want in stock…

They always have what i want in stock and quick delivery

21 June 2026
Vapestore logo

Reply from Vapestore

Hi Nigel,

We're so pleased to hear that you consistently find the products you're looking for in stock and appreciate our quick delivery. Thank you for your positive feedback!

Kind regards
Rose

Rated 5 out of 5 stars

Excellent product and company

Excellent product and company

7 June 2026
Vapestore logo

Reply from Vapestore

Hi Adam

We appreciate your positive feedback! We are delighted that you were pleased with our company and products. Thank you for your support!

Kind regards
Rose

Rated 1 out of 5 stars

Havnt recieved my pods still

Havnt recieved my pods still

21 June 2026
Vapestore logo

Reply from Vapestore

Hello There,

Thank you for taking the time to speak with us. It was lovely chatting with you, and we really appreciate the opportunity to discuss your order and get everything sorted. We're sorry that your original pods didn't arrive as expected and understand how disappointing that must have been.

As discussed, we've arranged for a replacement order to be sent, and we're looking forward to it reaching you as soon as possible. We truly appreciate your patience and understanding while we resolved the issue.

If you have any questions or need anything else in the meantime, please don't hesitate to get in touch. Thank you again for giving us the chance to put things right—we really value your support and hope you enjoy your new order when it arrives.

Kind regards
Paul

Rated 5 out of 5 stars

Great products

Great products

21 June 2026
Vapestore logo

Reply from Vapestore

Hi Kaite,

Thank you for your feedback! We're delighted to hear you're happy with our products. We really appreciate your support and hope to see you again soon.

Kind regards
Rose

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