Vape 360 Uk logo
Visit website

Vape 360 Uk Reviews 303

•
TrustScore 4.5 out of 5

4.4

Vaporizer Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its reliable service, quick delivery, and excellent product quality, often highlighting the wide selection of vapes and flavors available. Many appreciate the competitive pricing and the beneficial points system, which allows them to save money on future purchases. The ordering process is frequently described as straightforward and user-friendly, with many noting prompt communication and fast, free delivery. However, some reviewers were not happy with delivery issues, including delayed or missing orders, and occasional problems with incorrect or incomplete items. A few other people also felt that the product quality was inconsistent, with some receiving items that tasted foul or appeared to be fake.

What people talk about most

Delivery service

Consumers find delivery service to be positive, frequently praising the fast and prompt delivery, with many... See more

Product

Reviewers highlight positive aspects of product, praising the good choice, great prices, and wide selection... See more

Order

Customers consistently note positive experiences with order, praising the easy-to-navigate web ordering page,... See more

Service

Users describe positive interactions with service, highlighting its reliability, helpfulness, and... See more

Price

Clients share positive opinions on price, with many reviewers highlighting the great, competitive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using the company Vape360 for quite some time now. Ever since I stopped smoking rollups & tobacco & switched to vaping Vape360 is the company I've always used. They have always been reliab... See more

Company replied

Rated 5 out of 5 stars

Best and most reliable vape supplier I've used. Been a regular customer for nearly 2 years since swapping ciggys for vape. And in all orders have been trouble free, quick delivery and free deliv... See more

Company replied

Rated 5 out of 5 stars

Great service, easy communication. Great prices and deals been using for 2.5 Years only had one problem was rectified quickly and replacement sent out. Quick delivery, and points earnt for bonus off y... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate website which has loads of relevant and very helpful information, especially for a newbie to vaping like myself. I easily found the piece of kit I needed and at a great price. Orderi... See more

Company replied

Company details

  1. Vaporizer Store

Written by the company

Vape 360 is the UK vape industry's leading online e-cig vape store which delivers vaping essentials including, e-cigarette starter kits, vape hardware and e-liquids. Vape 360 offers free delivery on all orders with same day dispatch and the best customer service in the vape industry.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

303 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Easy to order with fast delivery

Easy to order with fast delivery. The best online vape shop I've used!

20 March 2026
Unprompted review
Vape 360 Uk logo

Reply from Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks so much for the massive compliment! Hearing that we're the best online vape shop you've used really makes our day.

We're thrilled that you found ordering easy and that your delivery arrived quickly.

Thanks again for choosing us, and we look forward to sorting out your next order!

Regards,
Team Vape 360

Rated 5 out of 5 stars

Have ordered with this company…

Have ordered with this company before,excellent range of vape products and flavours,delivering good products and very quick delivery.

27 February 2026
Unprompted review
Vape 360 Uk logo

Reply from Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks so much for coming back to us and leaving such a lovely review! We’re thrilled to hear you're enjoying our wide range of products and flavours.

Getting high-quality items to your door quickly is exactly what we aim for, so it's brilliant to know we're hitting the mark for you.

Thanks again for your continued support!

Regards,
Team Vape 360

Rated 5 out of 5 stars

Excellent value for money and speedy service

5 March 2026
Unprompted review
Vape 360 Uk logo

Reply from Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thank you for taking the time to share your experience! We're always working hard to keep our prices fair and our dispatch times as quick as possible, so we're absolutely chuffed that you noticed.

We really appreciate your business and hope to welcome you back again soon.

Regards,
Team Vape 360

Rated 5 out of 5 stars

Lots of choice available at great…

Lots of choice available at great prices.
Can get perfered delivery options.
Added bonus of gaining points when you buy items.

3 March 2026
Unprompted review
Vape 360 Uk logo

Reply from Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thanks for leaving such a wonderful review! We love giving our customers plenty of options without breaking the bank, so it's brilliant that you're enjoying the wide selection and prices.

It’s also great to hear that our flexible delivery choices and loyalty points are a hit with you—those reward points definitely add up quickly!

We really appreciate your support and can't wait to welcome you back for your next top-up.

Regards,
Team Vape 360

Rated 5 out of 5 stars

I order frequently from Vape360

I order frequently from Vape360. Highly recommend, The items always arrive fast and well packed. The prices are hard to compete with.

4 March 2026
Unprompted review
Vape 360 Uk logo

Reply from Vape 360 Uk

Hi Dear Customer, I hope you're doing well.

Thank you for the high recommendation and for being such a regular shopper with us! We put a lot of care into making sure your parcels are securely packed and dispatched on time, so it's fantastic to hear you're consistently happy with the deliveries.

It's also great to know our pricing is hitting the right spot for you.

We genuinely value your loyalty and look forward to packing your next order whenever you're ready.

Regards,
Team Vape 360

Rated 5 out of 5 stars

Great service

Ive been using these fir quite a while and never had an issue. I order what I want and get communication straight away and only takes a couple of days to gave it delivered with my normal post. Prices are good too!

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Fast dispatch and free next day…

Fast dispatch and free next day shipping. A couple of items I ordered went out of stock, but they phoned before dispatch to sort it out before they shipped. Great customer service from them. No complaints. Highly recommended. Many thanks.

10 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look