Vantage Motor Group Reviews 

1,918
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 360 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and knowledgeable staff members who provide exceptional support and guide them patiently through every step. Buyers note that test drives and vehicle handovers are handled professionally, ensuring a completely stress-free and pleasant transaction from start to finish. Some people were dissatisfied with unexpected vehicle problems and poor communication regarding car availability. Reviewers mentioned experiencing mechanical faults shortly after purchase and expressed disappointment over the lack of follow-up from customer service teams. A few shoppers also encountered difficulties with vehicle conditions and administrative delays during their dealership visits.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, friendly, and completely non-pushy during the entire buying... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are exceptionally helpful,... See more

Product

Users describe positive interactions with product, noting that their vehicles are well presented, pristine,... See more

User experience

Clients share positive opinions on user experience, highlighting a stress-free and seamless buying process... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional care and helpful staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very relaxing environment at Vantage Toyota, Scarborough. The Salesman Joe very easy going took us on a test drive having explained all the new features and gadgets in the vehicle. We enjoyed ours... See more

Company replied

Rated 5 out of 5 stars

My experience at Vantage Toyota York was memorable because the sales staff are patient and listen to what you want. They aren't pushy and are willing to answer questions at any time. The service team... See more

Company replied

Rated 5 out of 5 stars

We had a great experience at Vantage Toyota in York after it was recommend to us. We test drove a couple of Toyota CHRs but not in the colour we wanted. Steve was really helpful, professional and frie... See more

Company replied

Rated 5 out of 5 stars

We were dealt with by Ben Kaye and he had everything covered. He was very knowledgeable, understanding and personable. He explained everything clearly and went to some trouble to get the sat nav in th... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

Visit Vantage Motor Group in Lancashire & Yorkshire an established dealership and servicing specialist. We have a wide range of fantastic offers available, reserve your car online for £99 today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,918)

350 reviews in the last 12 months

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Rated 5 out of 5 stars

I would recommend Vantage Toyota York…

I would recommend Vantage Toyota York to friends and family because the service we received was amazing from start to finish. Erin was fantastic at explaining everything to us and nothing was too much trouble.

11 April 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi there,

Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you had an amazing experience at Vantage Toyota York and that Erin looked after you so well throughout the process. We’ll be sure to pass on your kind words to her. Your recommendation really means a lot to us, and we look forward to welcoming you again in the future.

Kind regards,

Vantage Motor Group

Rated 5 out of 5 stars

Great car and great service from staff

16 April 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hello there,

Thank you for your great feedback. We’re really pleased to hear that you’re happy with both your car and the service you received from our team. We truly appreciate your support and hope to see you again in the future.

Kind regards,

Vantage Motor Group

Rated 5 out of 5 stars

Skoda Kodiaq 2.0 Sportline

I was pleased with Vantage Škoda Morecambe and would recommend them because the staff are very friendly and helpful and nothing seemed to much to ask,
We had Jake help us through everything from start to finish and he even called us the next day to check everything was ok with the car.
I would 100% recommend Jake and all the team at Skoda and we will definitely be back to purchase another car in the future.

9 April 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hello Craig,

Thank you for your fantastic feedback.

We’re delighted to hear that you had such a positive experience with Vantage Škoda Morecambe and that our team made you feel welcome and well supported throughout your purchase. It’s great to know that Jake looked after you from start to finish and followed up to ensure everything was perfect with your Škoda Kodiaq.

Your recommendation means a great deal to us, and we’ll be sure to pass your kind comments on to Jake and the rest of the team. We look forward to welcoming you back when the time comes for your next car.

Kind regards,
Vantage Škoda Morecambe

Rated 5 out of 5 stars

Fantastic car buying experience

The whole buying experience with Lewis was easy, stress free and friendly. New car is lovely and couldn't be happier.

13 April 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hello Jonathan,

Thank you for your kind review.

We’re delighted to hear that you had such a fantastic, stress free car buying experience with Lewis and that you’re so happy with your new car. It’s great to know everything went smoothly from start to finish.

We’ll be sure to pass your feedback on to Lewis, who will really appreciate it. We hope you enjoy many happy miles ahead.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

First class service.

First class service from the sales specialist from arrival to departing with my new vehicle.

6 April 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hello Ian,

Thank you for your kind review.

We’re delighted to hear that you received first‑class service and that your experience with our Sales Specialist was excellent from start to finish. Congratulations on your new vehicle, and thank you for choosing us — we hope you enjoy every mile.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Good service friendly sales staff

Good service friendly sales staff and other employees
Received the vehicle I required

31 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hello Graham,

Thank you for your feedback. We’re really pleased to hear that you received good service from our friendly sales team and colleagues, and that we were able to provide the vehicle you were looking for. Your comments are much appreciated.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Good experience at Toyota Wakefield

I had a very good experience at Toyota Wakefield. Debbie was super welcoming and very good at hosting and looking after me. Brendan and Paul were excellent at guiding us through the Sales process. The car was good value and we got a good part-exchange price, too. Also I do like how knowledgeable people are there about the cars and all the funky buttons the cars have now. The repair/modification was good experience too.

7 April 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hello Ulla,

Thank you for your feedback about your experience at Toyota Wakefield. We’re really pleased to hear that Debbie made you feel welcome and well looked after, and that Brendan and Paul supported you smoothly through the sales process. It’s great to know you were happy with the value, part exchange, and the team’s knowledge of the vehicles, as well as the repair work carried out.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Good service.

Great all round service.

1 April 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hello there,

Thank you for your feedback. We’re pleased to hear you received great all‑round service and appreciate you taking the time to share your experience.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Very informative process

Very informative process, all clearly explained, I felt supported throughout with never any pressure at any stage.The 2018 car I've purchased is immaculate. The coffee was great too!

28 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Awena,

Thank you for your lovely feedback. We’re really pleased to hear that everything was clearly explained and that you felt supported throughout the process, with no pressure at any stage. It’s great to know you’re happy with your immaculate 2018 car and we’re glad you enjoyed the coffee too!

Kind regards,
Vantage Motor Group.

Rated 5 out of 5 stars

I'd recommend Vantage Škoda Morecambe…

I'd recommend Vantage Škoda Morecambe to a friend because I felt looked after at every step. The team are very professional, answered all my questions, and made me feel at ease. No pressure to buy. The whole process was very simple. I have no doubt that I will use Vantage Skoda again, for servicing or when changing my car. 10/10 customer service.

27 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi David,

Thank you so much for your fantastic feedback. We’re delighted to hear that the team at Vantage Škoda Morecambe looked after you at every step and made the whole process simple, relaxed, and pressure‑free. It’s great to know you felt at ease and confident throughout, and we truly appreciate your kind words and 10/10 rating. We look forward to welcoming you back in the future, whether for servicing or when it’s time to change your car again.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Helpful and professional staff, happy to recommend

I knew I wanted a Toyota but wasn't sure which model. The patience and professionalism of Tom in the sales team helped me reach a decision. Thank you.

28 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Andrew,

Thank you for your kind feedback. We’re really pleased to hear that Tom’s patience and professionalism helped you find the right Toyota for your needs. It’s great to know you felt supported throughout the decision‑making process. We truly appreciate your recommendation.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Great service by friendly and helpful…

Great service by friendly and helpful staff. Sales executives not pushy and I didn't feel rushed when making my decision.

30 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi there,

Thank you for your feedback. We’re delighted to hear that our team provided friendly, helpful service and that you felt comfortable and unrushed when making your decision. Creating a relaxed, no‑pressure experience is very important to us, and it’s great to know we met that expectation.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Friendly helpful sales person

22 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Adrian,

Thank you for your feedback. We’re pleased to hear that you found our sales team friendly and helpful, providing a welcoming and supportive experience is always our aim.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Very good service and helpful staff.

29 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi there,

Thank you for your feedback. We’re really pleased to hear you received very good service and found our staff helpful. Your comments are much appreciated.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

EXCELLENT AND PROFISSIONAL TEAM ATTITUDE

18 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Ahmed,

Thank you for your feedback. We’re delighted to hear that you found our team to be excellent and professional. Delivering a positive experience with the right attitude is always our priority.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

So very easy to do business

After enquiring online about a specific type of vehicle we were looking for, Sarah, at Toyota Colne called me back and basically made me an offer we couldn't refuse. Within a week of placing our deposit, our new vehicle - which required some 'mods', was ready to collect. Sarah - the salesperson, made the swap-over seamless, including getting a small glitch swiftly sorted. We will be returning here when our other vehicles are due to be replaced.

23 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Mike,

Thank you for taking the time to share such detailed feedback. We’re delighted to hear that Sarah at Toyota Colne was able to support you so effectively from your initial enquiry right through to collection. It’s great to know the process was smooth, the modifications were completed quickly, and that any small issues were resolved promptly. We truly appreciate your kind words and look forward to welcoming you back when the time comes to replace your other vehicles.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

What was a major purchase i felt very comfortable

The salesperson Mark was extremely helpful and invited me to call him at anytime should I have any questions about my new car purchase this was extremely reassuring

24 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Michael,

Thank you for your kind feedback. We’re really pleased to hear that Mark helped make what can be a major purchase feel comfortable and reassuring. Knowing you felt supported and confident, with the option to contact him at any time, is exactly the experience we aim to provide. We hope you continue to enjoy your new car.

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Its was good experience

Its was good experience

25 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi there!

Thank you for taking the time to leave us a review! We’re really pleased to hear you had a good experience with Vantage Motor Group. If there’s ever anything more we can do for you, please don’t hesitate to get in touch.

Kind Regards,

Vantage Motor Group

Rated 5 out of 5 stars

New Toyota yaris excel hybrid

Thank you to the dream team FEM and CHESTER led by NIGEL, for assisting, supporting and finding me my car. The professionalism and knowledge of these guys was impeccable, and the lovely lady who served me with such high hospitality (your coffee's are divine).

23 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Julia,

Thank you so much for your wonderful review! We're delighted to hear you’re enjoying your new Toyota Yaris Excel Hybrid. It’s fantastic to know that Fem, Chester, and Nigel made the experience so positive with their professionalism and support. We’ll also be sure to pass on your kind words to the team member who looked after you — we’re glad you enjoyed the coffee!

Kind regards,
Vantage Motor Group

Rated 5 out of 5 stars

Georgios explained everything in detail…

Georgios explained everything in detail with examples of the benefits of using safety and other functionality of the car which has been invaluable. Definitely no pressure sales and the communication has been excellent - no waffle, just good sound advice. This is my first Toyota and I'm thrilled with the car and customer service. Thank you Georgios and Toyota Preston.

17 March 2026
Unprompted review
Vantage Motor Group logo

Reply from Vantage Motor Group

Hi Shirley,

Thank you for taking the time to share such a thoughtful review. We’re delighted to hear that Georgios was able to guide you through everything in such detail and provide clear, helpful advice without any pressure. It’s wonderful to know that his communication and knowledge made your first Toyota experience so positive. We’re thrilled that you’re enjoying your new car and the customer service from the Toyota Preston team.

Kind regards,
Vantage Motor Group

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