Vanity Studios Reviews 2,145

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 444 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their welcoming and professional demeanor, highlighting the exceptional service provided by hair and makeup artists, as well as photographers. People consistently mention feeling comfortable and at ease during their sessions, appreciating the guidance and talent of the team in capturing beautiful and cherished memories. The overall user experience, from initial greetings to the final selection of photos, is often described as smooth, enjoyable, and well-organized, leading to high satisfaction with the product and its quality. However, some customers also noted occasional issues, such as feeling rushed due to delays, or experiencing disorganization in scheduling. A few people were dissatisfied with the quality of hair and makeup, specifically mentioning concerns about the products used, unsuitable foundation shades for diverse skin tones, or inadequate styling for certain hair types. There were also instances where customers felt pressured during the photo selection process or found the overall experience to be less inclusive than expected, particularly for specialized shoots like cosplay.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers praise the friendly... See more

Service

Reviewers mention positive feedback about service, with many customers enjoying the hair, makeup, and nail... See more

Product

Clients share positive opinions on the product, with many reviewers impressed by the quality of the photos... See more

Quality

Consumers generally express satisfaction with the quality of the service and final products. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We attended Vanity Studio to celebrate our sisters 60th birthday. We were greeted warmly and immediately offered a beverage and after our trying journey that was greatly appreciated. It was a lovely,... See more

Company replied

Rated 5 out of 5 stars

great experience from start to finish. Everyone was very welcoming , really enjoyed the space and every step of make-up, hair and nails. Danny was my photographer for the day and his photos were truly... See more

Company replied

Rated 5 out of 5 stars

Had a fabulous day at Vanity Studios. Everything ran smoothly and on time. Hair and make-up was perfect. The whole family had great fun posing. Ben our photographer was patient and capture some lovely... See more

Company replied

Rated 5 out of 5 stars

The staff was incredibly lovely, everyone was so welcoming and the entire process was very enjoyable, engaging and me and my partner felt so comfortable! We had a package deal where drinks, snacks, ha... See more

Company replied


Company details

  1. Media & Publishing

Written by the company

Professional photoshoots in London. We shoot family photography, fashion photoshoots, model portfolios, boudoir photoshoots and corporate headshots.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, the staff were lovely and I felt very comfortable doing a photoshoot although I’m not the most experienced in front of the camera. Thank you to the team for a great experience!

9 May 2026
Unprompted review
Rated 5 out of 5 stars

The whole photo shoot was fantastic

The whole photo shoot was so professional, relaxed and enjoyable. They made us feel completely comfortable and brought out natural moments beautifully. The attention to detail, patience and creativity really showed in the final photos — we were genuinely blown away by the quality.

Communication was excellent throughout and the turnaround time was great too. Couldn’t recommend them enough for anyone looking to capture special memories. Thank you again for such a wonderful experience!

9 May 2026
Unprompted review
Rated 1 out of 5 stars

Awful scam

Awful scam, bully you to spend a ridiculous amount of money purchasing pictures - will not let you leave the experience without doing so. Was placed in a dirty studio with an extremely average makeover and hair stylist. Do not get caught into the trap like we did.

4 October 2025
Unprompted review
Vanity Studios logo

Reply from Vanity Studios

Dear Stacey,

We are sorry to read your review and are concerned by the comments you have raised.

We have been unable to locate a booking under the details available from this review, so we cannot verify the appointment or investigate the matter properly from here.

We would never want any client to feel pressured during their viewing, and any purchase of additional images is always be optional. If you did attend Vanity Studios, please contact us directly at info@vanitystudios.co.uk with your booking name, appointment date, and any relevant details so we can review this fully.

Kind regards,
Vanity Studios Team

Rated 1 out of 5 stars

AVOID VANITY STUDIOS - UNETHICAL, IMMORAL AND ILLEGAL PRACTICES

We were subject to high pressure selling tactics at a kiosk in Westfield Stratford City for a makeover\photoshoot and agreed to purchase the service for £60 for two of us. At no time were we told verbally or in writing that we would be required to pay an additional sum of £100 upon phoning to book the date. The "refundable deposit" is not made known as part of the terms and conditions which is only explained to you when you call to arrange the date. Therefore this term is not enforceable and goes against basic contract law and specific consumer laws. It is completely unfair and is essentially a type of economic duress to "force" people into paying significantly more money for the experience than is agreed at the time of purchase. Many other users have said it is either impossible to get the deposit back at a later date and\or high pressure selling tactics push customers into photo packages costing excessive sums of money set against the "refundable deposit." As a result of those reviews I was not willing to commit further monies to a day I had been reassured over and over again would only cost £60 in total. I asked Vanity Studios by phone and in writing for my £60 payment to be refunded as they would not provide a date, thereby refusing to fulfil their obligations under the contract. They have consistently refused. I am also aware that customers who do proceed to the studio for the day are offered a free photo or two as an incentive to leave a good review on here and elsewhere. I will be reporting them to Trading Standards. DO NOT WASTE YOUR TIME AND MONEY ON THIS OUTFIT. THEY ARE NOTHING MORE THAN EXPERIENCED SCAMMERS!

18 December 2025
Unprompted review
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Reply from Vanity Studios

Dear Liz,

We are sorry to read your review and are concerned by the allegations you have raised.

We have been unable to locate a booking or purchase under the details available from this review, so we cannot verify the matter or investigate the specific circumstances from here.

To clarify, our promotional experiences are explained at the point of purchase and are subject to booking terms. The booking deposit is separate from the promotional invitations and is used to secure studio time, staffing, and the appointment slot. It is refundable after completing the session, in line with the booking terms.

Additional image purchases are optional, and clients are not required to purchase image packages after their session.

If you did purchase directly from Vanity Studios, please contact us at info@vanitystudios.co.uk with your full booking name, purchase date, appointment details, and any supporting information so we can review this properly.

Kind regards,
Vanity Studios Team

Rated 5 out of 5 stars

My mum and I had an amazing experience…

My mum and I had an amazing experience at vanity studios the day was very fun the whole experience, getting makeup and hair done.
The staff were very friendly especially the photographer and Siobhan was extremely friendly and helpful she was amazing.
The pictures came out amazing and left me and my mum 100 percent happy with all of the pictures.WE HAD SUCH A GREAT DAY !!

2 April 2026
Unprompted review
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Reply from Vanity Studios

Dear Naomi,

Thank you for your lovely review.

We’re so pleased to hear that you and your mum had such an enjoyable experience with us, from hair and makeup through to the photoshoot itself. It’s wonderful to know that the team made you both feel looked after and that you were so happy with your final images.

We really appreciate you taking the time to share your feedback and are glad you both had such a great day.

Kind regards,
Vanity Studios Team

Rated 1 out of 5 stars

AVOID this company at all costs.

AVOID this company at all costs.
My husband bought me a voucher for Vanity Studio, hoping I’d have a great time. Instead, I’m left completely disappointed, without a gift and without a refund.
Vanity Studio has been silent regarding my refund for the £79.99 I paid for nothing.My husband tried to reason with them after we read bad reviews about them not returning deposits. He proposed that if I didn't show up on the agreed date, they could keep the voucher money, so there was no need for us to send an additional £50 deposit. They wouldn't lose anything either way.
However, they refused, kept our money, and didn't even give me the chance to visit.This is a company of scammers that you should avoid.
P.S. They will probably reply with a standard apology message under this comment. But I can provide all the evidence needed to protect others from this company. AVOID, AVOID, and AVOID this scamming company again. Read the negative reviews carefully because that’s where the truth is revealed.

3 May 2026
Unprompted review
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Reply from Vanity Studios

Dear Julija,

We are sorry to read your review.

We have checked our diary and cannot currently locate an appointment booked under the details provided. From the information available, it appears the booking period expired before an appointment was arranged.

We must also clarify that the booking deposit is required to secure a studio appointment, cover reserved diary time, and is refundable following completion of the session in line with the booking terms. The aforementioned payment itself is separate from the refundable booking deposit.

We do not accept the allegations above. We are a working photography studio, and we remain happy to review the matter if you contact us directly with your voucher details.

Please email info@vanitystudios.co,.uk with the purchaser’s full name and any correspondence so our team can look into this properly.

Kind regards,
Vanity Studios Team

Rated 1 out of 5 stars

I do not recommend Vanity Studios at…

I do not recommend Vanity Studios at all the photographer they had was wildly inappropriate to my modelling client as he had sexualised her the whole shoot and commented constantly on her chest and behind throughout the day. The makeup and nail service was not up to standard with the nail paint not even covering her nails and looking to be honest rubbish.

She was then also pressured into buying an extremely expensive pack of very mid photographs after a horrible day of her feeling uncomfortable.

I will be getting a refund and I will be taking this further is this complaint is not taken with serious action

2 May 2026
Unprompted review
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Reply from Vanity Studios

Dear E-li,

We are sorry to read this review and take any allegation of inappropriate conduct extremely seriously.

At this stage, we have not been able to identify the client or booking from the details provided, and we have no record of dealing with you or your agency in relation to this appointment. For data protection reasons, we are also unable to discuss any client’s booking, payment, or finance details with a third party without written authority from the client.

We would ask the client to contact us directly at info@vanitystudios.co.uk with their full booking details so this can be reviewed properly and escalated to management.

Kind regards,
Vanity Studios Team

Rated 5 out of 5 stars

I booked my visit at Comic Con 2025

I got the booking for this when I was Comic Con in 2025 and it wasn’t something I would usually get, but it was a lot of fun, everyone was so welcoming and willing to accommodate and help with Hair and Makeup, and Danny our Photographer walked us through exactly what poses he thought would work for us.

The photos at the end came out excellently, I wish I brought more outfits!

2 May 2026
Unprompted review
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Reply from Vanity Studios

Dear Jack,

Thank you for sharing your experience.

We’re really pleased you decided to come along after booking with us at Comic Con, and that the day turned out to be such a fun experience. It’s great to hear the team made you feel welcome and helped with hair, makeup and posing throughout the shoot.

We’re glad you loved the final photos — and yes, extra outfits are always a good idea for next time.

Kind regards,
Vanity Studios Team

Rated 4 out of 5 stars

Staff was nice

Staff was nice, polite and helpful

24 April 2026
Unprompted review
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Reply from Vanity Studios

Dear Olga,

Thank you for your kind review.

We’re pleased to hear that you found the team polite, helpful and welcoming during your visit.

Kind regards,
Vanity Studios Team

Rated 5 out of 5 stars

Vanity Studios provided us with excellent service

Vanity Studios provided us with such a great experience. I took my mum with me and the treatment we received from all the staff members was excellent. We really enjoyed getting our hair, make up and nails done - the makeup artists were great! The photographer Matteo was very talented and very friendly which made shooting easier. I would highly recommend Vanity Studios for a day out experience!

29 April 2026
Unprompted review
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Reply from Vanity Studios

Dear Elena,

Thank you for taking the time to leave such a kind review. We’re so pleased that you and your mum had such a great day with us.

It’s lovely to hear that you both enjoyed the hair, make-up and nails, and that the photoshoot itself felt relaxed and easy. A day like this should feel like a proper experience, so we’re glad it was memorable for you both.

Thank you again for recommending Vanity Studios.

Kind regards,
Vanity Studios Team

Rated 5 out of 5 stars

We had a wonderful experience at Vanity…

We had a wonderful experience at Vanity Studios. I took my daughter in law and three granddaughters aged 11, 14 and 15 for a treat of makeover and photo shoot. Lovely friendly and attentive staff. Made us all feel very welcome, although I was only there to spectate. The photographer was incredible, kind and patient.
No pressure to purchase more photo's than we chose. All round a lovely afternoon.

26 April 2026
Unprompted review
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Reply from Vanity Studios

Dear Tina,

Thank you for sharing such a lovely review. It sounds like a really special afternoon with your daughter-in-law and granddaughters, and we’re so pleased Vanity Studios could be part of that treat.

We’re glad the whole group felt welcomed and looked after, and that the shoot felt kind, patient and comfortable for everyone involved.

It’s also helpful to hear that you felt able to choose the photographs you wanted without pressure. Thank you again for visiting us and for taking the time to share your experience.

Kind regards,
Vanity Studios Team

Rated 5 out of 5 stars

We had an amazing time

We had an amazing time! From the makeup artists to the photographers they were all extremely talented and made me feel so pretty!! We ended up getting over 10 pictures! Definitely recommend for anyone looking for couples shoots or single shots for their portfolio. Highly recommend

28 April 2026
Unprompted review
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Reply from Vanity Studios

Dear Dhohalika,

Thank you for your lovely review. We’re so pleased you had an amazing time with us and felt confident and looked after throughout the experience.

It’s great to hear that you enjoyed the shoot so much and came away with a strong selection of images you were happy with.

Thank you again for recommending Vanity Studios for couples shoots, individual portraits and portfolio images.

Kind regards,
Vanity Studios Team

Rated 5 out of 5 stars

Amazing photoshoot

I recently had a photoshoot at Vanity Studios in London with my girlfriend, and it was such a great experience from start to finish. The whole team made us feel comfortable almost immediately.

The photographer was incredibly friendly and professional, giving us clear direction on poses while still keeping things relaxed and natural. It never felt forced, which really helped us enjoy the experience and just be ourselves. There was a really good balance between guidance and letting us have fun with it.

The studio itself has a variety of backdrops and lighting setups, which gave the shoot a really polished feel.

When we got to see the photos, we were both really impressed. The quality was excellent, and they managed to capture some genuinely lovely moments between us.

The only thing to be aware of is that there can be some upselling when it comes to purchasing additional images or packages, so it’s worth going in with a clear idea of your budget. That said, we didn’t feel pressured, and everything was explained clearly.

Overall, it was a really fun and memorable experience for both of us, and we came away with photos we’ll genuinely treasure. I’d definitely recommend Vanity Studios to any couples thinking about doing a photoshoot.

28 April 2026
Unprompted review
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Reply from Vanity Studios

Dear David,

Thank you for taking the time to leave such a detailed review. We’re very pleased to hear that you and your girlfriend felt comfortable throughout the day and were able to enjoy the shoot in a relaxed, natural way.

It’s great to know that the direction, studio setups and final images helped create photographs you’ll genuinely treasure.

We also appreciate your comments around additional image options. These are always optional, and we’re glad to hear everything was explained clearly and that you did not feel pressured.

Thank you again for recommending Vanity Studios. We’re delighted the experience was such a memorable one for you both.

Kind regards,
Vanity Studios Team

Rated 5 out of 5 stars

Amazing team of professionals!

Every member of the photo shoot team was helpful, enthusiastic, and brilliant at their job which helped me settle into what might have otherwise been a nerve wracking experience. Jenny and Sasha, the hair and makeup professionals, got everything off to a great start with chats and beautiful work. Danny, the photographer, made me feel so safe and was super encouraging, coaching me through poses while making things fun. Finally, Sienna, the image consultant, was beautifully honest and just a lovely human being. I went into it nervous and apprehensive and came out the other side feeling on top of the world (and sweaty). If you’re interested in getting photos done, I can’t recommend Vanity enough.

24 April 2026
Unprompted review
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Reply from Vanity Studios

Dear Anusha,

Thank you for such a thoughtful review. We’re really pleased to hear that the team helped turn what could have been a nerve-wracking experience into something so positive.

It’s lovely to know that you felt supported from the styling stage through to the shoot and image selection, and that the guidance throughout the day helped you feel confident and at ease.

Thank you again for recommending Vanity Studios. We’re delighted you left feeling so good about the experience.

Kind regards,
Vanity Studios Team

Rated 5 out of 5 stars

Best experience ever

Best experience ever! As soon I I entered, I was greeted warmly and offered a drink. The hair stylist Kyle knew what he was doing and did my hair beautifully in less than 10 minutes. My make-up artist was talented too. I showed her a pic for inspo and she nailed the look. The photographer Matteo was fantastic, he knew what shots to take and he is very artistic. Lovely to work with! Finally, Angie - she is the best. She provides amazing expert advice and she has a great eye. I highly recommend.

27 April 2026
Unprompted review
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Reply from Vanity Studios

Dear Kim,

Thank you for such a fantastic review. We’re delighted that your visit felt so welcoming from the moment you arrived.

It’s great to hear that the hair and make-up styling matched what you had in mind, and that the shoot itself felt creative, well guided and enjoyable. We’re also pleased that the viewing experience helped you feel supported when choosing your images.

Thank you again for recommending Vanity Studios. We’re very grateful you chose us for your photoshoot.

Kind regards,
Vanity Studios Team

Rated 5 out of 5 stars

We had a great photo shoot with the…

We had a great photo shoot with the Hoxton Studio. the ladies who did our nails and make up was so friendly.
The photograph made taking the pictures very enjoyable.

26 April 2026
Unprompted review
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Reply from Vanity Studios

Dear Jo-ann,

Thank you for your kind review. We’re pleased to hear that you had such an enjoyable photoshoot at our Hoxton studio.

It’s lovely that the styling part of the day felt friendly and relaxed, and that the shoot itself was a positive experience.

Thank you again for visiting Vanity Studios. We hope you enjoy your photographs.

Kind regards,
Vanity Studios Team

Rated 5 out of 5 stars

A wonderful Day!

From start to finish the whole experience was wonderful.
We were very well looked after by the friendly staff.
The photo shoot was booked for my daughter’s birthday. She thoroughly enjoyed her day, her hair and makeup looked amazing and the photographer put her at complete ease, he captured the most beautiful photos. We were really pleased with the results and created a lovely memory.

25 April 2026
Unprompted review
Vanity Studios logo

Reply from Vanity Studios

Dear Faye,

Thank you for your lovely review. We’re so glad your daughter’s birthday photoshoot felt like a wonderful day from start to finish.

It’s especially nice to hear that she felt comfortable during the shoot and was so pleased with her hair, makeup and final photographs. Creating a special memory for occasions like this is exactly what we hope for.

Thank you again for choosing Vanity Studios to mark her birthday.

Kind regards,
Vanity Studios Team

Rated 5 out of 5 stars

Perfect Day Out

A photo session with my daughter is always going to mean more than just pictures—but our day at Vanity Studios London managed to turn it into something genuinely special from start to finish.
From the moment we arrived, there was a sense that this wasn’t going to be a rushed or overly staged experience. The team created a relaxed, welcoming atmosphere that immediately put us both at ease.
A standout part of the experience was the incredible make-up artist and hair stylist. They were not only highly skilled, but also warm and attentive, making the whole preparation process feel enjoyable rather than overwhelming. They took real care to create looks that felt natural and age-appropriate, while still adding that extra polish that really elevates the final photos. Watching the transformation—and how much it boosted confidence—was a highlight in itself.
The photographer was equally brilliant and played a huge role in making the session such a success. They had a great eye for detail and a calm, patient approach that helped bring out the best in every moment. They knew exactly how to guide us without making anything feel forced, capturing genuine expressions rather than posed smiles. Their ability to connect, made the experience feel fun and effortless.

Of course, not every photo was perfect, and that’s part of the charm. What mattered was that the images captured something real. Looking through them afterward, it wasn’t just about how they looked, but how they felt—genuine, warm, and full of character.

By the end of the session, it felt like more than just a shoot. It was a shared experience, a pocket of time set aside to simply enjoy being present together. And that’s what made it worthwhile—not just the photos we took home, but the memories we created along the way.

25 April 2026
Unprompted review
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Reply from Vanity Studios

Dear Suzanne,

Thank you for sharing such a generous and beautifully written review.

We’re so pleased that your day with your daughter felt relaxed, thoughtful and genuinely special. A photoshoot like this should be more than just the final images, so it is lovely to hear that the experience itself became a meaningful memory for you both.

It’s also wonderful to know that the styling, photography and overall atmosphere helped you feel comfortable, confident and present throughout the day.

Thank you again for choosing Vanity Studios and for taking the time to describe your experience so warmly.

Kind regards,
Vanity Studios Team

Rated 5 out of 5 stars

great experience from start to finish

great experience from start to finish. Everyone was very welcoming , really enjoyed the space and every step of make-up, hair and nails. Danny was my photographer for the day and his photos were truly special, he really got my brief and what i was after. Sienna at the end made me feel very special with her unique insights.

25 April 2026
Unprompted review
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Reply from Vanity Studios

Dear Teri,

Thank you for such a thoughtful review. We’re so pleased the whole day felt welcoming and enjoyable, from the studio atmosphere through to the styling and shoot itself.

It’s especially lovely to hear that your brief was understood and that the final photographs felt special to you. That is exactly the kind of experience we want clients to have.

Thank you again for sharing your feedback and for choosing Vanity Studios.

Kind regards,
Vanity Studios Team

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