While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Beauty Products Wholesaler
  2. Beauty Product Supplier
  3. Cosmetics Industry
  4. Hair Product Store

Written by the company

Valencia Cosmetica is a Sweden-based beauty brand offering a carefully curated range of hair and skincare products designed to support both long-term care and visible results. Our approach combines naturally derived ingredients with modern active components, including peptides and functional complexes, to create effective and purposeful formulations. Our product range includes: • Batana Oils (pure & cold-pressed) for hair and skin nourishment • Batana soaps and shampoos for gentle, everyday cleansing • Hair and scalp treatments, such as oil blends, scalp tools, and derma stamps • Hair concealer creams and root touch-up powders for instant cosmetic coverage • Eyelash serum with active ingredients and peptides, developed to support stronger-looking lashes • Value kits and bundles designed to simplify routines and offer better value What defines Valencia Cosmetica: • A combination of traditional ingredients and modern cosmetic science • Products focused on hair, scalp, and skin health • Clear product information and transparent usage guidance • Responsive customer support and reliable order handling • International shipping to multiple markets Valencia Cosmetica is created for customers seeking functional, honest, and result-driven beauty products, whether for daily care or targeted solutions. 🌐 Learn more at www.valenciacosmetica.com


Contact info

3.3

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Product is not as natural as described

Product is not as natural as described

Edit:

The appearance of the result on my scalp looked patchy and light brown from my perspective, similar to henna. This made it appear very noticeable. In addition, it was extremely difficult to wash the stains out again. I was almost unable to attend the event I had originally tested the product for the following day. A return of the product was not accepted, so I was left covering the cost. I also refused a replacement in the form of a black tube, as I fundamentally did not like the product at all. Furthermore, I found the communication with the seller to be very unfriendly and lacking understanding. Fortunately, PayPal refunded my money as a goodwill gesture, allowing me to finally put the matter behind me.

24 March 2026
Unprompted review
Valencia Cosmetica logo

Reply from Valencia Cosmetica

Product is 70% Natural and 30% Synthetic. You were offered black color instead of brown which you said wasn't correct color. If your hair is black then you kindly are adviced to select black color and not brown 😊

Rated 5 out of 5 stars

Top kvalité

Köpte batana oil elixir kit och fick en batana extrakt på köpet och måste säga att jag är väldigt nöjd med alla produkter

Mitt hår har ALDRIG mått så bra eller sett så bra ut och tror inte att jag köper kemikalier igen

11/10 starkt rekommenderat att köpa o testa

19 January 2026
Unprompted review
Valencia Cosmetica logo

Reply from Valencia Cosmetica

Tack så jättemycket för er fina recension ❤️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look