V Tac Reviews 

Amazing customer service from the sales team, products are in great condition and my customers are always happy.

A Trusted Partner in Business - 5 Stars for V-tac!

As a long-time customer and proud wholesaler with V-tac Company, I am thrilled to share my exceptional experience with this remarkable company. Over the years, V-tac has consistently proven itself as a trusted partner in business, and I wholeheartedly award them five stars for their outstanding services.

Long-Term Partnership (⭐⭐⭐⭐⭐): My journey with V-tac has been one of immense satisfaction and growth. As a wholesaler, establishing a reliable and mutually beneficial relationship is crucial, and V-tac has exceeded my expectations in every way. Their consistent dedication to our partnership has been invaluable.

Product Range and Quality (⭐⭐⭐⭐⭐): V-tac's range of products is both comprehensive and of superior quality. As a wholesaler, I've had the privilege of offering their products to my clients, and the positive feedback has been overwhelming. The consistent quality of V-tac's offerings has significantly contributed to my own business's success.

Wholesaler Support (⭐⭐⭐⭐⭐): V-tac's commitment to their wholesalers is commendable. Their support system is second to none. Whether it's prompt responses to inquiries, assistance with bulk orders, or staying updated on new product releases, V-tac's wholesaler support team has been an integral part of my success.

Reliability and Timeliness (⭐⭐⭐⭐⭐): In the world of wholesale, reliability and timely deliveries are paramount. V-tac has consistently met and exceeded these expectations. Their efficient order processing and dependable delivery have made my job as a wholesaler much smoother.

Overall Experience (⭐⭐⭐⭐⭐): As a long-time customer and wholesaler, my experience with V-tac Company has been exemplary. Their commitment to their customers and partners is evident in every interaction. I am not just a customer; I am part of the V-tac family.

In conclusion, I am immensely grateful for the privilege of being associated with V-tac Company. Their unwavering commitment to quality, customer service, and partnership has solidified them as an industry leader. To anyone seeking a reliable partner for wholesale needs, I wholeheartedly recommend V-tac Company.

Thank you, V-tac, for years of exceptional service and a partnership that continues to flourish!

we deal with v-tac on many occasions and we are very happy with the customer service that we get given, Kyla answers the phone very quickly and is very quick at responding via emails, we thank all the team for being so efficent to us.

You learn more about a company & its people when things go wrong, their values, ethos & commitment towards customers either shines or disappears.

I purchased 2 PIR floodlights via Toolstation, 1 had a questionable seal integrity. One email & a few photos was all that was needed for Daniel & the team to leap into action & resolve the situation to my complete satisfaction, in around 24 hrs.

The least I could do was leave a review.

i had 20 tl v-tac tl led tubes that all failed within 3 year.This in a hobby room

Excellent customer service - lights went out after 18 months. Called VTaC and without any problems they sent me not just one but 2 replacement bulbs within 48 hours. Cannot recommend V-TAC more. Quality good, price good and more importantly customer service excellent!

My product got some issue after within the warranty period , and they promptly responded by email and sent me replacement and is still going well for few years now. Good stylish product and good customer support.

Purchased 2 Packs of 10 V-TAC LED fire rated integrated LED down lights SKU 218913 - 5 Chrome. Lights came with 5 year manufactories warranty. 2 lights failed within 12 months of purchase with original seller replacing lights. A further two failed after 12 months which original seller said I needed to contact manufacture. Spoke with V-TAC’s Customer Service team who replaced faulty lights on supply of receipt for original purchase. Overall very happy with service V-TAC Customer Service team provided.

Purchased a light baton and it had some missing mounting clips. Contacted V Tac and they promptly sent some replacement parts. Excellent service.
Another light baton failed and once again V Tac sent a complete replacement at no cost, once again excellent service from professional company.

Moved into a property which had been rewired and had Vtac downlighters fitted (around 30).
Around 6 months later one started to flash.
It's a sealed unit and am unable to change the bulb.
I contacted V tac and they said I had to replace the whole downlighter. It lasted no where near the recommended length stated on the products information.
The company has since sent me a free replacement which I've now fitted and it works fine.

Bought some bulbs with 5 year warranties. After a couple of years 2 had failed. Contacted seller who refused to help and told me, contrary to UK law I am sure, that the manufacturer was responsible.
I contacted V-Tac who confirmed it was the UK seller's job to deal with it but said they would send me 2 replacements. Good communications and replacements (actually 3) did arrive. So happy with company and reasonably happy with the bulbs though their seller JACS Lighting Ltd (via Amazon UK) were not good.

These light bulbs keep becoming disconnected from the account/wifi and this is included lights that get used often light a bedroom light. Usually this only happens with globs in rooms that rarely get turned on. This has happened to at least 3 of the globes I have of VTAC in different rooms with different usage in each room. But I will say the effort of connecting lights thought the app is generally painless, just prefer to be a one off affair.

Great product. Great Service.

We bought a new house with about 40 VTEC spotlights. Sadly after 3 years a couple had gone, yet VTEC provided replacements at no cost. Thank you

Some weeks ago the company got back on Trustpilot and promised more GU10s which failed quickly. I contacted the address they gave with the necessary info and got no reply AGAIN let alone the 20 bulbs promised! So am not buying this awful company's solar system and getting Growatt Inverter and batteries.
"Regarding the GU10s we again apologize for the inconvenience, please send us your address at the email below and we'll send you 20 plus some extra free of cost. In the future please contact our customer care team at customercare at vtacexports.com or call +442072991212 for anything you need."
Our Bulgaria Office Team would also like to get in touch with you. May we please request you as well to share with us your contact number and email address?"

Excellent service. Would highly recommend.

Our wholesaler started stocking the 5 watt integrated LED downlights, we’ve fitted about 50-60 on different jobs and have had to replace about 30 of them within 3 months. They just flash.

This has cost me hundreds of pounds in labour having to go back and replace them all.

Stick to a reputable brand from now on as it’s costs you the same if not less in the long run.

Terrible product which the wholesalers have now taken off the shelf which shows the faults are happening with more people than me

Terrible. 1 star is 1 too many.

I have always found V-TAC smart colour changing bulbs to be reliable and great value for money. I have many and I’ve only had two fail and only after hours and hours of use. Brighter than LIFX and much, much cheaper. Had several LIFX fail and that’s £50 wasted each time. Easy to set up with the SmartLife app... if you follow the instructions... !!! I can only speak for internal e14/e27 bulbs

No issue in downloading the app, but cant login anywhere to create an account so you can actually connect to the lights.
Tried everything, but just cant get it to connect and my lights were just blinking all the time.
As such will be returning them - waste of time and money

Bought 6 x Vtac 5w, warm white downlighters from CPC and 2 had failed within 6 months. CPC replaced them. Now 1 of the replacements has failed within 1 year of the original purchase. Each time the failed unit just flickers on and off. Poor quality