Got quote and information over the phone with Will. He was so helpful and went through everything, took payment, and sent instructions through. So nice to get good , clear customer service. We went... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This will have to be the 3rd time I use there services and as always I had the best customer service possible. Was over there today and Shane dealt with everything very efficiently, he was very kind a... See more
Company replied
Friendly helpful staff. Good size units. Clean, dry and indoors. Trolleys available to move stuff. Different prices depending on unit size but good choice. Recommended. Waterford branch.
Company replied
Had a great experience booking a storage area in U store it Charlestown on the 17 September.Shane Fitzgerald assisted us in choosing which would suit us best. From the phone conversation we had the da... See more
Company replied
Company details
Written by the company
U Store It™ THE BEST SELF STORAGE IN IRELAND! Modern storage units. 24/7 Access. Onsite Security. 50% off 1st month. Packing Material. Discounted Removals
Contact info
Unit 7 Century Business Park, St Margarets Road, D11 H023, Dublin , Ireland
- 01 8646627
- charlestown@ustoreit.ie
- ustoreit.ie
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend
We dealt with Lauren in Ballymount. A fantastic experience from day one. They are highly efficient to deal with and their service is exceptional. I cannot reccomend them highly enough and we will definitely be using them again.
26 January 2026
Unprompted review
Reply from U Store It
Hi Fintan
Thank you for your lovely review,
We are delighted that you had such a positive experience with U STORE IT Ballymount. We very much look forward to working with you again in the future.
A clean place and a business very easy…
A clean place and a business very easy to deal with.
25 January 2026
Unprompted review
Reply from U Store It
Hi Kai,
Thanks for leaving us a 5 star review.
We really appreciate your feedback.
From all @ U Store It.
Staff was very polite and helpful
Staff was very polite and helpful.
The process of moving in and out was simple.
21 January 2026
Unprompted review
Reply from U Store It
Hi Andrej,
We appreciate you taking the time to leave us such lovely feedback.
From all @ U Store It
Excellent company to deal with
Excellent company to deal with. Explained everything consicely.
15 January 2026
Unprompted review
Reply from U Store It
Hi Mossie,
Thanks for taking the time to leave us a 5 star review.
From all @ U Store It.
Excellent professionally managed…
Excellent professionally managed facilities and great service and access.
20 January 2026
Unprompted review
Reply from U Store It
Hi Sean,
Thanks for the great review! We are so glad to hear you had a positive experience storing with us
All the best!
Rachel & Donna @ U Store It
UStoreit Little Island is a…
UStoreit Little Island is a Professional and Well Run Facility Very Clean with Competitive Rates Thanks to Rachel Donna and Team.
15 January 2026
Unprompted review
Reply from U Store It
Hi Richard,
Thank you so much for your 5* review and your very kind words
We are so happy to hear that you had such a positive experience storing with us
All the best,
Rachel & Donna @ U Store It, Cork
Can't recommend this company enough!
We had an incredible experience with U Store It from start to finish. The staff are exceptional and are incredibly helpful. We used U Store It for a few months until we found our forever home and using this service had made the moving process so much easier.
Thank you to everyone at U Store It.
10 January 2026
Unprompted review
Reply from U Store It
Hi Samantha,
Thanks for taking the time to leave us such positive feedback.
We really appreciate you kind words.
From all @ U Store It.
Quality service thanks to wonderful employees
The staff are all great to deal with, with good communication and were very helpful other the several months I had a storage unit at Charlestown.
The place is clean and functional with plenty of good trolleys available for ease of moving items large and small. The singular large flat trolley was especially useful for those extra large items. It was always a pleasure to visit and would recommend to others.
13 January 2026
Unprompted review
Reply from U Store It
Hi Denise,
Thank you for the great review! We’re delighted to hear that. It's also great to know the facilities — especially the trollies (that big flat one does earn its keep!) — made moving your items easier.
We really appreciate the recommendation and your kind words. It was always a pleasure having you with us.
Warm regards,
Shane
Branch Manager – U Store It Charlestown
Top Notch
Moved some stuff into the U Store It facility in Waterford. The units themselves are fantastic and ideal for what I needed. The staff were exceptional and made the whole process extraordinarily easy.
10 January 2026
Unprompted review
Reply from U Store It
Hi Michael
Thank you very much for the kind review
Delighted to hear you were happy with the facility and our customer service
We really appreciate the feedback
Kind Regards
Siobhan, Una & Niamh ~ U Store It Waterford!
Amazing team
Shane and the whole team were absolutely amazing. Anytime I needed after hour access they would arrange it for me no issues! Very open and communicative. An absolutely amazing team!
3 January 2026
Unprompted review
Reply from U Store It
Hi Nicol,
Thank you so much for your review. It was a pleasure.
Shane, Aisling and Neil
U Store It
Charlestown
Great service
Great service, local to my house and very easy for access.
Staff at U Store Little Island are always happy to help with my storage requirements.
10 January 2026
Unprompted review
Reply from U Store It
Hi Eamonn,
Thank you for your 5* review and your very kind words
We are always happy to help!
Rachel & Donna @ U Store It, Cork
The front of house is very important …
The front of house is very important to any business and my experience with U Store It was a pleasant experience.
9 September 2025
Unprompted review
Reply from U Store It
Hi Martin,
We are so glad you have had a pleasant experience with our staff here in the facility. We are always happy to help!
All the best,
Rachel & Donna @ U Store It, Cork
Reply from U Store It
Hi Kimberly,
Thank you for your 5 Star review and kind words
All the best,
Rachel & Donna @ U Store It, Cork
I was met by Donna at reception.
I was met by Donna at reception.
Her professionalism and helpfulness was amazing.
She went through the process of using storage diligently with me as I had not used it before.
I would highly recommend using U store.
16 December 2025
Unprompted review
Reply from U Store It
Hi Sinead,
Thank you for your 5 star review and we are so glad to hear you had a positive experience and that Donna was able to help with your storage needs and getting started-
All the best,
Rachel & Donna @ U Store It, Cork
Reply from U Store It
Hi,
Thank you for leaving us a 5 star review.
From all @ U Store It.
Number 1 in cork
Friendly staff, clean dry and safe storage at competitive rates
7 January 2026
Unprompted review
Reply from U Store It
Hi Jaroslaw,
Thank you for your lovely review and we are so happy to hear you have had a good experience storing with us so far
All the best,
Rachel & Donna @ U Store it, Cork
Very informative and helpful when I was…
Very informative and helpful when I was considering options.
Would highly recommend as it is a great service.
14 December 2025
Unprompted review
Reply from U Store It
Hi Kevin,
Thank you for your review and we are so glad to hear you would recommend our service to others!
All the best,
Rachel & Donna @ U Store It, Cork
Excellent.
Very friendly staff and a safe, secure and reliable storage facility.
6 January 2026
Unprompted review
Reply from U Store It
Hi Gerard,
Thank you for your 5 star review and kind words!
All the best,
Rachel & Donna @ U Store It, Cork
The girls at U Store IT are absolutely…
The girls at U Store IT are absolutely super, nothing is too much for them, they helped me pick ideal storage and settle in. Best place in Cork in Cork for storage, safe to visit on dark evenings when on my own and always accessible.
6 January 2026
Unprompted review
Reply from U Store It
Hi Mary,
Thank you for your lovely review and we are delighted to hear that you feel safe and secure storing with us!
All the best,
Rachel & Donna @ U Store It, Cork
UStoreIt Cork
UStoreIt Cork are a great storage option, premises is spotlessly clean & very conveniently located, staff are super friendly and efficient. All in all an excellent service...
If I had to ask for one thing it would be for a extra paid service for UStoreIt staff to take our deliveries to our storage unit.
6 January 2026
Unprompted review
Reply from U Store It
Hi Brian,
Thank you for your kind words about our facility and for your feedback regarding deliveries. We will definitely suggest this to Senior Management.
Kind regards,
Rachel & Donna @ U Store It, Cork
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.