Ussextoy Reviews 89

I ordered my first 100cm doll and asked for green eyes. They gave her brown eyes. I ordered a second different 110cm doll that cost 70 dollars more than the first one with blue eyes and they sent me the same exact doll as the first one and again with brown eyes not blue. I sent them pics to prove they were the same. I asked for the blue and green eyes to be sent they countered with blue eyes and green glasses and an extra wig.. I asked for different head and got no reply. I asked for the 70 dollars back and again no reply. This company is deceitful and a ripoff! They don't care what you ordered or what YOU want they just want to get your money. They don't give quality products or quality customer service. Typical China company. I recommend you go to ALL YOUR DOLLS and work Ken who will bend over backwards to get you the best quality and customer service. I have worked with him before. He is TOP NOTCH. STAY AWAY FROM US SEX TOY AT ALL COSTS.

I have sent 2 emails trying to get an update on my order, because when I checked out it didn’t give me an option to make an account, but in order to track the delivery, you have to login to your account. I created my account, but order is nowhere to be found. No response or assistance from anyone. Starting to think they are a scam.

Update: The support team finally reached out to me and gave me actual tracking numbers that the original email didn’t supply. They also offered compensation for my frustrations. I am keeping it at 4 stars only because I feel it took the 1-star review for them to respond to me. Once they did respond, they were awesome. The main part of the shipment arrived and is as advertised. I enjoy it.

My order hasn’t been shipped and I haven’t received a tracking number. The website is down and there is no way for me to get in contact with the company. Do NOT buy from this company!

Came exactly as described, very impressed with the quality and amazing experience. and I even dress her up in a sophisticated manner afterwards so she can have high class, very adorable.😊

I have been sending emails and trying to get a tracking number. Complete radio silence. Beware this company is a scam!

Great product, great customer support! Hats off to Sally in customer support who helped us get a faulty power cord to us quickly and with no hassle. And, of course, the machine is fantastic, we love it! We recommend them, their quality and support is first class!

Online ordering was easy and when there was a minor delay, email customer service was quick and responsive.

A member of the staff was very helpful and accommodating when there was an item missing in my package.

Easy ordering. Fantastic customer service. Email contact works great and rapid response from the company. Quality products and 100% satisfied with the company and their products.

I've read some reviews about this company being a scam or the delivery takes ages. I'll be honest and thought the same at first, but they are a legit business, and delivery took up to one week with no problems. The Customer Service was great, and replied to all my emails, along with reassurances that I would receive my order.

The order itself (without going into too much detail) is fantastic, and everything I imagined it to be. You have one very "satisfied" customer here.

It has been a great purchasing experience, 100% recommended and fast contact. Looking for solutions to be able to provide the best service. I totally recommend it

They're honest in that when the product is out of stock they don't hesitate to let you know on time. I believe the product worth its price. Waiting to receive my order to have the real experience.

I am happy that I got my new friend. It did have the wrong color eyes and no wig, but they messaged me back right away and assured me that the right ones will be in the mail. and she is a very cute life like. and a few fingernails came off real easy. But I’d have to say I’m happy with my order.

Great service and fantastic doll. Only trouble i had was the useless delivery courier xdp. However, Ussextoys help in chasing them was second to none. Thankyou

I have to give them 5 stars because the machine I got is beyond amazing and high quality!! Costumer service has been wonderful anytime I had any questions. I hear back in a quick and timely manner and everything was answered! I will be ordering from them again very soon!

Here with an update 4-7-2024 my machine is still amazing and doing what it's supposed to! Costumer service reached out to me and sent me a FREE attachment and I got it quickly!!

It's too happy to purchase sex doll in good price. The customer service was great. In fact they are so helpful and cooperative.

Bought the Monique 100cm doll. The face was a little different, but the quality definitely exceeded my expectations! I definitely recommend! Took a little over a week!

I bought a machine the money was taken no order information or confirmation number was issues contact ussex toys via email which responded with a order number an was told I'd be updated by tracking that never happened I want my money back or the product

Great customer service, products and prices! Massive selection at affordable prices. Definitely recommend!!