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U-Save Car & Truck Rental - U-Save Faro Airport Reviews 

1
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TrustScore 3 out of 5

3.2

Car Rental Agency
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Location

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Rua Aquilino Ribeiro, n 16, 8005-177 Faro, PT

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+351256934500

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Company details

  1. Car Rental Agency
  2. also in
  3. Car Leasing Service

Written by the company

U-Save operates a car rental service for Faro Airport (FAO), with its desk at Rua Aquilino Ribeiro, n 16 in Faro. The branch is reached from the terminal by a short shuttle transfer rather than an on-site counter. After collecting luggage and clearing customs, walk past Delta Café towards the Arrivals Hall and continue inside the terminal until you reach Costa Coffee. From there, leave the terminal via exit B and head to the Kiss & Fly car park, next to the Traveller's Rest, where the shuttle to the U-Save desk stops. Shuttles run roughly every 15 minutes in summer and every 30 minutes in winter. Desk opening hours (local time): every day 08:00–21:00, including public holidays.

Something not right with your rental?

Our customer care team will look into it personally

If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.usave.com with your booking reference, the location you rented from, and a short summary of what happened (plus any photos or receipts). This lets our team review your rental with the location straight away. Deposit, charge and damage queries are all handled by the same team. Thank you for telling us – every review on this page is read, and your feedback goes back to the location team.

Contact info

  • Rua Aquilino Ribeiro, n 16, 8005-177, Faro, Portugal

  • +351256934500

10% off when you book direct

Code TRUST10 at usave.com. New bookings.

3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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1,623 reviews in the last 12 months

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Rated 1 out of 5 stars

Frais "cachés"

Frais "cachés", prix attractifs au départ,
Puis, frais d'assurance exorbitants auxquels vous ne pouvez pas échapper, et ça, vous le découvrez à l'arrivée...
Frais de mise à disposition du badge de télépéage facturés même si vous ne l'utilisez pas... et la navette qui vous amène jusqu'à l'aéroport, ce n'est pas un service, mais c'est bien facturé aussi.
Au total, location très chère et sentiment de s'être fait "arnaqué" qui peut gâcher un peu le voyage!!!

17 September 2026
Unprompted review
U-Save Car & Truck Rental - U-Save Faro Airport logo

Reply from U-Save Car & Truck Rental - U-Save Faro Airport

Nous comprenons votre mécontentement face aux frais d’assurance, de télépéage et de navette qui ont rendu la location beaucoup plus chère que prévu. Nous ne pouvons pas déterminer ici les options et frais applicables à votre réservation. Si vous envoyez en privé à ics@cs.usave.com votre confirmation et la facture, notre service clientèle pourra comparer les montants avec les conditions annoncées et vous les expliquer.

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