USADrop has been a great to work with.I Encountered some issues, I reach out to an agent, they helped me really fast with patience. They helped me solve several technical issues along the way. Super s... See more
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I've been working with USADrop (specifically Danika) for over a year, and I'm extremely satisfied with their service. Like any dropshipping business, I've faced my share of ups and downs, testing mult... See more
Company replied
Horrible agents. The agents know nothing about souring and are horrible at reaching back to me. They can sometimes get very defensive and are full of excuses. DON'T GET FOOLED BY THE 5-STAR REVIEWS BE... See more
Company replied
Customer Service at USA drop. The agent there was very helpful and always tried to respond within a short period. They're also very friendly and will go above and beyond to ensure their customers are... See more
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Company details
About USAdrop
Written by the company
USAdrop fulfills orders for Shopify store owners by offering sourcing, purchasing, and shipping services. We provide a 1-on-1 personal agent service. Our cooperation with shipping carriers allows us find effective shipping methods. Let's not forget that we count on a professional team that constantly researches trending products for our clients.
Contact info
Baoan District, Guangdong, China, 518125, Shenzhen, China
- +1 (571) 407-2339
- info@usadrop.com
- usadrop.com
Breach of guidelines
Helpful and Kind!
3 October 2024
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Excellent service by Rick
Excellent service by Rick. He explains to me the situation calmly and helps me find a solution. I can tell he's a great guy just by the way he messages.
3 October 2024
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Rick answered all my questions very patiently
Rick answered all my questions very patiently.
3 October 2024
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Customer Service
My experience with USADrop has been truly positive. The customer service was incredibly helpful – they answered all my questions thoroughly and clearly, without using standard scripts. their responses were precise and complete, which made the entire process much easier. Without their support, it definitely wouldn’t have been as simple.
2 October 2024
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
my favorite app do dropshipping and…
my favorite app do dropshipping and great customer support with Rick , thank you so much.
23 September 2024
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
nice guy good help
19 September 2024
Unprompted review
Reply from USAdrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Extremely fast reply
Extremely fast reply, and I’ve consistently been able to get all of questions answered. Awesome service.
17 September 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
ver good support
17 September 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Poor communication
I had a order, was left on “quoting” for over a week
I ordered the product from somewhere else and now trying to get a refund on my account. I’m not sure about this company.
11 September 2024
Unprompted review
Reply from USAdrop
Dear Customer,
Thank you for reaching out and sharing your concerns with us. We apologize for any inconvenience you have experienced. Your feedback is very important to us, and your agent will be in contact with you promptly.
If you have any issues, please feel free to contact Rick via WhatsApp at +86 133 3602 2767 or Beatrice at +86 166 2518 6864. Additionally, you can reach out to us directly through the Intercom chat feature located at the bottom right corner of the homepage on the USAdrop website. Our customer service team is ready to assist you with any problems you may encounter.
Best regards,
USAdrop Customer Service Team
Reliable and Perfect
Writing to ensure that others can contact for any queries , They are very professional espically their agent named Ricky , she solves every problem in minutes and provides the finest support every scene needed!!
11 September 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Amazing team with first-class customer support
Amazing team with first-class customer service. I had a concern regarding my customers' orders and Rick was there to help me quickly and efficiently.
9 September 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Rick
Rick, was super helpfull and was able to figure out my problem swiftly!
9 September 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Looking at USAdrop?
The website seems to offer a huge variety of dropship products. I spoke with Rick on Customer Support and his service was prompt and extremely helpful too.
7 September 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Good client service availability to…
Good client service availability to answer questions and to guide through the process
6 September 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
I needed help with some products…
I needed help with some products clarification and Rick the person who helped me, walked me through with a step-by-step in very professional maner
5 September 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Customer service is very good
1 September 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Prompt response
Super quick response by Rick. He provided me with the information I was looking for.
30 August 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
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