USADrop has been a great to work with.I Encountered some issues, I reach out to an agent, they helped me really fast with patience. They helped me solve several technical issues along the way. Super s... See more
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See what reviewers are saying
I've been working with USADrop (specifically Danika) for over a year, and I'm extremely satisfied with their service. Like any dropshipping business, I've faced my share of ups and downs, testing mult... See more
Company replied
Horrible agents. The agents know nothing about souring and are horrible at reaching back to me. They can sometimes get very defensive and are full of excuses. DON'T GET FOOLED BY THE 5-STAR REVIEWS BE... See more
Company replied
Customer Service at USA drop. The agent there was very helpful and always tried to respond within a short period. They're also very friendly and will go above and beyond to ensure their customers are... See more
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Company details
About USAdrop
Written by the company
USAdrop fulfills orders for Shopify store owners by offering sourcing, purchasing, and shipping services. We provide a 1-on-1 personal agent service. Our cooperation with shipping carriers allows us find effective shipping methods. Let's not forget that we count on a professional team that constantly researches trending products for our clients.
Contact info
Baoan District, Guangdong, China, 518125, Shenzhen, China
- +1 (571) 407-2339
- info@usadrop.com
- usadrop.com
Breach of guidelines
Reply from USAdrop
Hi Muhammad,
We’re very sorry you couldn’t reach a human agent when you needed help. We understand how frustrating that must have been. We have human support available across our support channels, and we’re sorry you weren’t able to connect with someone.
Could you please let us know which channel you used to contact us? This will help us find out what went wrong and make sure you get the help you need.
Reply from USAdrop
Hi Ilias,
We’re very sorry for the disappointing experience. We aim to reply to all customer messages on our platform the same day, so we’re concerned to hear that you haven’t received a response.
Could you please let us know which channel you used to contact us? This will help us understand what went wrong, follow up on your questions and improve our service..
Great Service
7 October 2026
Unprompted review
Reply from USAdrop
Thank you for your kind words! 😊 We’re glad to hear that you’re satisfied with our service. We’ll continue working hard to provide reliable support and fulfillment solutions for your business.
I have an experience I need a job am…
I have an experience I need a job am ahead working guy please I need this job I’m from poor background please I need this job help me🙏
10 July 2026
Unprompted review
Reply from USAdrop
Thank you for your interest in joining our team! Currently, we don’t have any open positions available. Please stay tuned for future opportunities. We appreciate your understanding.
Awful
Awful, my private agent takes days to reply, ships the lowest quality possible and I have orders from 4 days ago
25 September 2026
Unprompted review
Reply from USAdrop
We’re very sorry for the delayed response and the inconvenience caused.
Due to the Mid-Autumn Festival holiday, our team’s response time was temporarily affected, which may have caused some messages and order inquiries to be handled later than usual. We sincerely apologize for the frustration this has caused.
Regarding your orders and the product quality concerns, we’d like to look into this carefully. Please send us the relevant order numbers or submit a support ticket with the details, and our team will check the order status, shipping progress, and product quality issue as soon as possible.
We understand how important timely fulfillment and product quality are, especially when you already have customers waiting for their orders. Thank you for bringing this to our attention, and we’re sorry again for the inconvenience.
When I ask something in USA drop there…
When I ask something in USA drop there team is very helpful. All answers give in quickly. So nice.
13 September 2026
Unprompted review
Reply from USAdrop
Thank you for your kind words! 😊 We’re glad to hear that you’re satisfied with our service. We’ll continue working hard to provide reliable support and fulfillment solutions for your business.
Rick from usa drop was very helpful…
Rick from usa drop was very helpful with my questions!
28 July 2026
Unprompted review
Great Customer Service
Beatrice was very helpful and friendly. A pleasure to work with!
10 July 2026
Unprompted review
I have worked with multiplI've worked…
I have worked with multiplI've worked with several companies. But this one is by far the worst of them all. Communication is very poor, both in terms of the quality of their English and the time it takes for them to respond.
On top of that, it takes years for them to finally fulfill orders. And when you follow up, they tell you it's your fault, even though some orders have been marked as paid for weeks.
9 July 2026
Unprompted review
Thank you Rick
6 July 2026
Unprompted review
She was very kind,and professional
She was very kind,and professional, communication on WhatsApp was smooth and easy. I highly recommend working with her.
2 July 2026
Unprompted review
Fast Response
The services very fast respond and easy to deal with! Very recommended!
23 June 2026
Unprompted review
Great job and very fast response to our…
Great job and very fast response to our emails
19 June 2026
Unprompted review
SUPPORTIVE AND FAST SERVICE EXPERIENCE
SUPPORTIVE AND FAST SERVICE EXPERIENCE. GET HELPED RIGHT AWAY WITH FRIENDLY APPROACH !
9 June 2026
Unprompted review
when you have a proplemm verry fast…
when you have a proplemm verry fast respond time from the custommers service team
9 June 2026
Unprompted review
Very quick responses and nice customer…
Very quick responses and nice customer service!
30 March 2026
Unprompted review
Amazing Customer Service
Rick did an amazing job with answering my questions, and clarifying the process at USADrop. Very quick and concise responses.
27 March 2026
Unprompted review
Rick was great and fast at assisting me…
Rick was great and fast at assisting me with some problems with an invitation code
9 March 2026
Unprompted review
bad overall experiece
bad overall experiece, 1 mo delays, causes lots of backend problems, do not recommend
7 March 2026
Unprompted review
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