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Modern Milkman US Reviews 

654
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 634 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fresh dairy products, organic vegetables, and tasty bakery items, noting that the rich flavor far surpasses standard supermarket options. People find the weekly doorstep delivery extremely convenient, often mentioning the punctual service, respectful drivers, and helpful real-time communication updates regarding arrivals. Some reviewers were not happy with delivery errors, mentioning that parcels were occasionally left in the wrong spot during hot weather, delayed, or missed completely. Others also noted occasional practical challenges with managing recurring schedules, adjusting order quantities, or dealing with unexpected automatic renewals.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the delicious taste and high... See more

Delivery service

Clients share profound satisfaction with the delivery service, frequently highlighting punctual arrival... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with the fresh dairy items,... See more

Service

Customers had positive experiences with service, consistently praising the dependable weekly deliveries and... See more

Order

Reviewers express mixed feelings regarding their order experiences, with some customers praising the easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cute saleswomen came through our neighborhood wearing cow costumes, how could I resist. I'm into my third week of the service. The product quality is excellent: my weekly order is milk and eggs, and h... See more

Company replied

Rated 5 out of 5 stars

The response regarding my worry for an absence of a product was promptly explained and was explained clearly. The response was written kindly which I appreciate so much. Your team is doing great work... See more

Rated 5 out of 5 stars

I was just saying how much I missed the idea of fresh milk being delivered to your doorstep like the movies! Haha! I was so pleased to have met the two amazing reps in the cutest milk/cow outfits lite... See more

Company replied

Rated 5 out of 5 stars

I receive my delivery every Saturday from The Modern Milkman and I am extremely happy with the service. The staff are always friendly, helpful and very understanding. They genuinely care about the... See more


Company details

About Modern Milkman US

Written by the company

Shop sustainably with confidence

Fresh groceries delivered to your doorstep

We source quality, bringing farm to doorstep freshness with every delivery. By partnering with trusted local farmers, bakers, and producers, we deliver food you can feel good about serving your family.

Choose your weekly essentials from our range of farm fresh milk, eggs, bread, juices, and more. We deliver once a week during the day based on your area, and you can track every order.

Edit your order up to one day before delivery, pause anytime, and enjoy the flexibility of no contracts.

We proudly offer milk and juices in returnable glass bottles to help reduce waste while bringing back the freshness you remember.

Fresh food. Less waste. Delivered simply.


Contact info

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4.4

Excellent

TrustScore 4.5 out of 5

654 reviews

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4.4

All reviews

(654)

647 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great choices

plenty of choices and reliable delivery time. convenience with quality.

7 August 2026
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Reply from Modern Milkman US

Hi Donald,

Thank you so much for the brilliant review! I am thrilled to hear that you're loving our product selection, reliable delivery times, and the combination of convenience and top quality. Delivering farm-fresh produce straight to your door hassle-free is what we're all about.

Thanks for being a fantastic part of The Modern Milkman family!
Irene

Rated 5 out of 5 stars

Great delivery

Even though our milk is delivered in the morning when we are not home, they place it in our cooler and it stays nice and fresh! The chocolate milk is delicious and many of their other products

9 August 2026
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Reply from Modern Milkman US

Hi Kelly,

Thank you so much for the brilliant review! I am delighted to hear that your doorstep cooler keeps everything chilled and fresh until you get home. It’s awesome to know you’re loving the chocolate milk, it’s definitely a household favorite!

I really appreciate your support and look forward to your next delivery!
Irene

Rated 5 out of 5 stars

I believe the manner in which a company…

I believe the manner in which a company handles a problem makes the company good or not so good. Your company recently handled a situation for me in the most professional way and I thank you for that. I enjoy your products and your service is top notch.

8 August 2026
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Reply from Modern Milkman US

Hi Jacki,

Thank you so much for taking the time to share such thoughtful feedback! I completely agree that how a company handles things when issues arise truly defines great service. I am so glad our team was able to resolve your situation professionally and efficiently. Knowing you enjoy our products and service means the world to us, and we truly appreciate your continued support!

Kind regards,
Irene

Rated 5 out of 5 stars

Early on time delivery

Early on time delivery. Food iced and package properly. Great quality of food.

7 August 2026
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Reply from Modern Milkman US

Hi Morriana,

Thank you so much for the brilliant review! I am delighted to hear that your order arrived early, packed perfectly with ice, and that you're loving the food quality. Bringing farm-fresh, carefully packed produce straight to your doorstep is what we're all about.

Thanks for being a fantastic part of The Modern Milkman family!
Irene

Rated 5 out of 5 stars

Delivery service is great.

Delivery service is great.
The milk is SO fresh

8 August 2026
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Reply from Modern Milkman US

Hi Etta,

Thank you so much for the brilliant review! I am thrilled to hear that you're loving the fresh taste of our milk and that our delivery team is taking such good care of you. Bringing farm-fresh quality right to your doorstep is what we love to do.

Thanks for being a fantastic part of The Modern Milkman family!
Irene

Rated 5 out of 5 stars

So far so good!!!

8 August 2026
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Reply from Modern Milkman US

Hi Kim,

Thank you so much for the great feedback! I am thrilled to hear that everything is going so well with your orders. Delivering top-quality local produce and smooth service is what we aim for every time.

I truly appreciate your support and look forward to your next delivery!
Irene

Rated 5 out of 5 stars

I love getting the items to my house…

I love getting the items to my house versus going to the store. Every product that I have tried has been great. I like that they have gluten free items because I have Celiac. The Delivery Service has been fantastic on time or earlier. The service is outstanding and they do respond right away to any concerns or questions. I definitely recommend this Service.

7 August 2026
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Reply from Modern Milkman US

Hi Nereida,

Thank you so much for the glowing review! I am thrilled to hear how much easier home delivery is making your routine and that our gluten-free options are hitting the mark for you. Knowing you can trust our products and that our delivery and support teams are taking such great care of you means the absolute world to us.

Thank you for being a wonderful part of The Modern Milkman family and recommending us!
Irene

Rated 5 out of 5 stars

Great service.

Great service.

7 August 2026
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Reply from Modern Milkman US

Hi Candice,

Thank you so much for the great review! We are thrilled to hear that you're enjoying our service. Delivering smooth, reliable service and fresh local products is what we're all about.

I truly appreciate your support!
Irene

Rated 5 out of 5 stars

Great products

Great products, friendly, easy to use website. Love that they locally source.

7 August 2026
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Reply from Modern Milkman US

Hi Kerry,

Thank you so much for the brilliant review! I am thrilled to hear that you're loving our products, finding the website easy to use, and enjoying our delivery service. Supporting local farmers and suppliers is at the core of what we do, so hearing your appreciation means everything to us.

Thanks for being a fantastic part of The Modern Milkman family!
Irene

Rated 1 out of 5 stars

I NEVER RECEIVED MY ORDER

I NEVER RECEIVED MY ORDER. PLEASE DO NOT CHARGE MY CREDIT CARD.
Diana

4 August 2026
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Reply from Modern Milkman US

Hi Diana,

Thank you for sharing your feedback. I completely understand your concern and investigated your account. After reviewing, no product was placed for delivery, and the charge on your statement was actually for a driver tip that was submitted.

I have also sent you an email to provide further details and assist you directly.

I appreciate your business and look forward to serving you again soon.
Irene

Rated 5 out of 5 stars

So far so good!!

So far so good!!! Enjoying the products very much and delivery is super easy!

6 August 2026
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Reply from Modern Milkman US

Hi Delaina,

Thank you so much for the brilliant review! I am thrilled to hear that you're loving the products and that our delivery service is making life super easy for you. Smooth, reliable service and great local produce are what we aim for every time.

I truly appreciate your support!
Irene

Rated 5 out of 5 stars

Quality beyond compare!

Order was accurate, on time, and quality beyond compare! Also thrilled to support small local farms and businesses.

6 August 2026
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Reply from Modern Milkman US

Hi Sharon,

Thank you so much for the glowing review! I am thrilled to hear that your order arrived accurately and on time, and that the quality exceeded your expectations. Helping incredible local farms and small businesses thrive is at the heart of everything we do, so your support means the world to us.

Thanks for being such a wonderful part of The Modern Milkman family!
Irene

Rated 5 out of 5 stars

Great customer service

Customer support was prompt, helpful and took care of everything with one request!

5 August 2026
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Reply from Modern Milkman US

Hi Tyler,

Thank you so much for the brilliant review! I am thrilled to hear that our support team got everything sorted for you quickly and easily in just one request. Providing fast, helpful service is always our goal.

I truly appreciate your feedback and support!
Irene

Rated 4 out of 5 stars
Modern Milkman US logo

Reply from Modern Milkman US

Hi there,

Thanks so much for your review, we're glad to hear you're enjoying the ease of amending your orders at the click of just a few buttons. Thanks for your support

Rated 5 out of 5 stars

Driver was nice and explained weekly…

Driver was nice and explained weekly drop off! Milk was good, I also got the chocolate pudding which was delicious, and I definitely recommend!

5 August 2026
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Reply from Modern Milkman US

Hi Joyce,

Thank you so much for the brilliant review! We are delighted to hear that your driver gave you a warm welcome and explained how the weekly round works. It's awesome to know the fresh milk and delicious chocolate pudding hit the spot—that pudding is definitely a customer favorite!

Thank you for the recommendation and for being a great customer!
Irene

Rated 5 out of 5 stars

Delivery is always on time.

Delivery is always on time.
Love the Milk, so much better than Stop and Shop brand.
So Fresh tasting.

1 August 2026
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Reply from Modern Milkman US

Hi Gail,

Thank you so much for the fantastic review! We are thrilled to hear that your orders always arrive right on time and that you can taste the fresh difference compared to store brands. Bringing top-quality, delicious fresh milk straight to your door is what we're all about.

We really appreciate your support!
Irene

Rated 5 out of 5 stars

Ease of ordering

I am enjoying the products I have chosen to receive and especially like that they get delivered to my door.

31 July 2026
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Reply from Modern Milkman US

Hi Patricia,

Thank you so much for the wonderful review! We are thrilled to hear how much you're enjoying your products and that doorstep delivery is making things so convenient for you. Bringing fresh quality items right to your door is what we're all about.

We truly appreciate your support!
Irene

Rated 3 out of 5 stars

Farmer's box disappointing

I didn''t feel the price of the farmer's produce box was worth the price. We only ate 2 of the 4 ears of corn since the flavor was somehow 'off'. There wasn't any hint of the sweet summer taste you'd expect this time of year. The 1 large tomato included began to turn within 2-3 days.

1 August 2026
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Reply from Modern Milkman US

Hi Marie,

Thank you for your feedback. We're very sorry the corn and tomato in your produce box didn't meet our usual quality standards! We take this seriously and have raised it to the relevant team and credited your account for the affected items.

I have also sent you an email so we can ensure there is no outstanding issue with your account.

Thanks for helping us improve!
Irene

Rated 5 out of 5 stars

Delivery is accurate on time and the…

Delivery is accurate on time and the driver is polite and fast. The products we buy are delicious.

2 August 2026
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Reply from Modern Milkman US

Hi Angelina,

Thank you so much for the fantastic review! We are thrilled to hear that your orders are arriving right on time and that our delivery team made a great, polite impression. Knowing you find the products delicious makes our day.

We really appreciate your support and look forward to your next delivery!
Irene

Rated 5 out of 5 stars

I absolutely love everything so far

I absolutely love everything so far! The pizza, the chicken pot pie (OMG!), all the veggies! Thank you!

1 August 2026
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Reply from Modern Milkman US

Hi Ekaterina,

Thank you so much for the glowing review! We are absolutely thrilled to hear how much you're loving everything; that chicken pot pie is definitely a fan favorite! Bringing delicious, fresh food and veggies straight to your door is what we love to do.

We really appreciate your support and can't wait for your next order!
Irene

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