The Modern Milkman Reviews 38,777

Delicious kefir yoghurts. Other products are good. Love the recycling bag idea. However, trying to deal with the online system is a royal pain. It didn’t recognise my password to access my account, de... See more

Loving the quality and the initiative. Customer service is reliable and swift to reply. Still trying to work out how to stick to it as it’s not the most affordable option for a family with young kids... See more

I like that you reuse the glass bottles - zero plastic waste and the wooden box is very useful and sturdy. The milk, eggs and orange juice are fresh and you can taste the difference. Extras I've ha... See more

I am loving having my milk delivered in bottles but I do have a few concerns. My milk delivery days are Tuesday, Thursday and Saturday but since my milk is delivered the night before it is already 1... See more

Love that I can now easily get fresh milk, smoothies, milkshakes, oat drinks, eggs, butter, baked goods constantly throughout the week! No last minute runs to the shop for super-processed longer last... See more

We’ve been having their milk, fresh squeezed orange juice, and eggs delivered to us for about 6 months now. Excellent customer service, never any problems, and the quality is top notch. Our skim milk... See more

I had a delivery issue - which I raised through the app, I was refunded straight away. the customer services team then followed up by email and fed back my issue to the milk man for my route and al... See more

We started off well however all services are cancelled now. Deliveries were happening between 3am and 5am but the started arriving at 10pm and sitting out all night. Cooler weather is not so bad... See more

A reliable service, never missed a delivery, online ability to stop / start orders when not needed- like going away on holiday Prefer this fresh milk over supermarket (thought does not keep for m... See more

Convenient, easy to use website and great customer service. Only gripe the wooden box gets rotten quickly so would like another alternative that is discreet and slug free! We stopped getting eggs be... See more

We're enjoying using the modern milkman. It can be a bit confusing at first with regular/subscription orders that you get billed for every week, and one off orders and what membership means etc but I... See more

I’ve been using Modern Milkman for a couple of weeks now and I’m thoroughly impressed. The convenience is unbeatable, my deliveries consistently arrive in the early hours(between 2.30 am and 5... See more

First week took to wrong address labels were wet on the overnight oats so no idea what do with them and chucked away, second week had orange juice instead of milk then got charged another £2.53 don’t... See more

Having been with this company for quite a few months now I'm very impressed. My milk and other items are always delivered as expected and are of great quality. There is a noticeable differenc... See more

I'm very happy with the Modern Milkman. It's brilliant having to just open the front door and my milk eggs and Kefir are on hand regularly. It's easy to cancel a delivery on your phone whenever nec... See more

UPDATE: The team did indeed contact me in a timely fashion and resolved all my issues so faith has been restored, thanks Tom who sorted everything out for me... Was so excited to retry this service... See more

We've been getting deliveries for a couple of weeks now. Our first delivery had a missing item and then a week later it was delivered to the wrong house. In the second week we had a delivery at 9:45pm... See more

This feels like a scam. No delivery. The saleswoman said it is a one off delivery but my account is debited twice. I did not receive my delivery. No cancel options and asks me to contact customer se... See more

Joe called me this morning and sorted my problem. Joe was very helpful as I was really frustrated at first but he calmly sorted my problem. Joe has got very calm and collective manners to sort the fru... See more

Never let me down unlike other dairies! Local produce is fresh, pastries and bread particularly good and good value!! love the fact they deliver on a Saturday! with my smoked salmon and eggs!

This is the perfect classic milkman service! Wake up on your designated day and your milk and eggs are on the doorstep! I love it! The produce is fresh and tasty and the website is easy to use. You ca... See more

I have used The Modern Milkman for a good few years now and I am very happy with my weekly milk delivery. My deliveries are always on time and this saves me on trips to the shops at the weeken... See more

Products are top quality! In app delivery tracker keeps you up to date on delivery. Bundles are great and offer discount on groups of product. The delivery storage box is brilliant and keeps everyth... See more

It was a surprise my mum has cancer so I was looking for something more farm milk and glass bottles joining you and having juice milk etc coming on my door step iş a blessing thank you 🤩

Everything I ordered was delivered and put in my lovely milk house, I like the opportunity to try different products each week to find out more favourites. Quality of product is excellent. I think I'd... See more

Really convenient and affordable service, I tried it once and haven't bothered getting anything I can get from the modern milkman from the store. This is organic and affordable, it's a no brainer.

Milk is fresh and delivered on time. My only problem is that we accumulate a lot of milk and cannot use it. Pausing it is not effective or timely enough.

Great customer service and very reliable! We experienced a few access issues, but the team was extremely patient and went above and beyond to ensure everything was delivered successfully. It was super... See more

Lovely milk and products. The kids love seeing what had turnt up. They love the milkshakes too. Never had a problem with my order. Good for me being disabled and cant always get out if I run out of an... See more

We are loving having the fresh juices and products. Even though they are little more expensive its nice to have good quality products. Sometimes you even get a little suprise as a Thank you which is... See more

Terrible service, 90% of deliveries wrong, delivered to wrong address, missing items, wrong items, items delivered 14 hours in advance so ' spoiled' the next morning items not put in modern milkman b... See more

Past milk delivery was late and the milk never lasted. Now using yourselves the milk is always fresh and delivered timely

It is so lovely waking up and knowing there is milk delivered and not having to worry about running out.

It's great that you can order up until 8pm the night before, some items are pricy but I only order milk and orange juice, mainly. One big downside, which I may have to cancel for, my deliveries have a... See more

I was really looking forward to having a decades long relationship with your firm like l have with Ringtons. On 16th February by default you helped yourself to £8.99 from my account which l did not gi... See more

Excellent service had no trouble adding to my order always delivered early so never run out of milk in morning the milk taste 100% better out of glass bottles would recommend them

I previously used modern milkman but cancelled partly it’s quite expensive. Secondly I was sick to death of being woken up twice around 1 am 3 am sometimes 4 am when I am a postman and need to be up a... See more

It has been a helpful experience for me. Everything that I have ordered has been very good quality and the fact that it is all from small farms is great. I have even been impressed with the service w... See more

First of all the customer service is excellent I must admit you cannot fault it , very quick to reply and considerate replies Sadly I was disappointed with the service I cancelled after the... See more

Been having them for a while I love the fact you can reduce you waste and footprint and get what you need good customer service always sorts out you problem out .

Excellent service. Prompt reliable deliveries always nice and early! The best thing we did when we changed to the Modern Milkman - thoroughly recommend!

Delivery turned up on time. Products good quality and given incentives to try new items in the shopping list. Good to have the free box as a starter.

Possibly the worst customer service experience I’ve ever had. The product itself, being a delivery service at its core doesn’t work. I used the service for 6 weeks and requested a refund... See more

These sales people just don’t know when to quit. I have repeatedly said I’m not interested in their services but every month or so they send another person round our road and harass us. They rang my d... See more

Delivery was not put in my box left just inside the gate . Due to Modern Milkman calling me with an apology very quickly I have updated this review to a better star rating. Many thanks .

This is a very reliable service. It’s easy to take a break when away and orders are fulfilled before we get up (the alarm is set for 7am).

Brilliant well thought out service feels premium without extortionate prices !! Best app based service I’ve used in years easy, well priced great products ! One happy family customer thank you !! Ps t... See more

Have only recently started to use them, but so far everything I have ordered has been delivered on time and in good condition. Very satisfied so far.

As much as the product was great. It felt like people who lived in flats were pushed away from using it more than the initial order. Even with making notes on where it should be left and the safety el... See more

Good experience throughout. Milk arrived when it was ordered. Ordered extras with no difficulty. Our experience has been nothing but positive.

If I could rate a zero for this company I would. My very first experience was with this rude, arrogant sales staff, who knocked on my door to tell me about the company. I was actually interested,... See more