Urocare London - Private Urologist Reviews 

162
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Dr. Ghei was excellent. He made me feel comfortable, was very clear with the information and was both friendly and professional. I highly recommend him. Thank you

Rated 5 out of 5 stars

I consulted Mr Ghei to determine whether I required a surgical procedure or not. Following comprehensive tests and results we agreed that my condition required surgical intervention. I was presented... See more

Rated 5 out of 5 stars

We’re so happy to have found Mr Ghei. After a distressing experience with another provider, Mr Ghei offered much needed reassurance and kindness and resolved the problem quickly and professionally. We... See more

Rated 4 out of 5 stars

From the start I found the staff and clinicians professional, courteous and kind. I was put at ease. Filling the registration form, more than once, was tedious and no one could explain the necessity.... See more

Company replied

Company details

  1. Surgeon
  2. also in
  3. Consultant
  4. Surgical Center
  5. Urologist
  6. Urology Clinic

Written by the company

Urocare London is a private urology clinic based in London's top private hospitals, led by Consultant Urological Surgeon Mr Maneesh Ghei.


Contact info

4.8

Excellent

TrustScore 5 out of 5

162 reviews

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4.8

All reviews

(162)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Dr Ghei urologist

Dr. Ghei was excellent. He made me feel comfortable, was very clear with the information and was both friendly and professional. I highly recommend him. Thank you

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Mr Maneesh Ghei - a great consultant with a caring and responsive support team

I consulted Mr Ghei to determine whether I required a surgical procedure or not. Following comprehensive tests and results we agreed that my condition required surgical intervention. I was presented with a full series of options, the consultant clearly setting out benefits and potential risks of the various options.
We agreed a particular procedure which was carried out beginning of August and 5 weeks later I was fully recovered and discharged. I was delighted with my treatment at all levels, and the doctors and nurses who looked after me for a short stay in hospital were all helpful and very supportive of my recovery. I would not hesitate to recommend Mr Ghei and his excellent team who looked after me.

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Mr Ghei (Turp)

From the initial consultation Mr Ghei, he was always positive, supportive and reassuring. My concerns over the procedure were taken seriously and sensitively. I was convinced this was the right thing to do. The operation was smooth, organised and went to plan. The aftercare in the Wellington was professional and caring. I was up and about sooner than expected and home within 36 hours. Follow-up appointment was helpful and reassuring.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Urologist

We have been working with Dr Maneesh for over 7 months now and he is such an amazing urologist. He makes sure that you as a patient are thoroughly looked after and informed. Dr Maneesh has made sure I am always fully comfortable, both mentally and psychologically. Thank you very much.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

We’re so happy to have found Mr Ghei. After a distressing experience with another provider, Mr Ghei offered much needed reassurance and kindness and resolved the problem quickly and professionally. We’d recommend him to anyone needing urology care and a safe pair of hands! Thank you from Kate, Ugo and baby Bruno

11 March 2026
Unprompted review
Rated 5 out of 5 stars

A reassuring consultant

Thanks to Katie for arranging my appointments. Maneesh Ghei, my consultant was charming, efficient and had an excellent manner. He explained everything in detail. Thankfully a quick, reassuring outcome.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

I have been seeing Dr Manees Ghai for…

I have been seeing Dr Manees Ghai for several years now.I have always found him very thorough in explaining everything . I can highly recommend him.
Riz Dar

26 September 2025
Unprompted review
Urocare London - Private Urologist logo

Reply from Urocare London - Private Urologist

Thank you for leaving a review of your visit to Urocare London. We are pleased to have helped and provided care and reassurance

Rated 5 out of 5 stars

Fantastic

Maneesh Ghei clearly explained the situation with my kidney stone, 1cm in diameter and blocking the passage between my kidney and bladder, and answered all my questions. He came to see me in person before performing each intervention, to answer any additional questions. Both procedures went very well. Katie his secretary was very helpful and ensured all my appointments and follow-ups went smoothly. I recovered fully was very happy with the whole experience from start to finish.

11 April 2025
Unprompted review
Urocare London - Private Urologist logo

Reply from Urocare London - Private Urologist

Thank you for leaving a review of your visit to Urocare London. We are pleased to have helped and provided care and reassurance

Rated 5 out of 5 stars

Mr Ghei is very reassuring

Mr Ghei is very reassuring, sympathetic and thoughtful.

17 September 2025
Unprompted review
Urocare London - Private Urologist logo

Reply from Urocare London - Private Urologist

Thank you for your review!

Rated 4 out of 5 stars

Professional Throughout

From the start I found the staff and clinicians professional, courteous and kind. I was put at ease. Filling the registration form, more than once, was tedious and no one could explain the necessity. With one exception, which was quickly resolved, billing worked well. My insurance covered 90% of the overall cost, but it was still expensive. However, I ended up with a clear diagnosis, which was exactly what I hoped for. Consultations started on 27 June and finished on 23 July.

27 June 2025
Unprompted review
Urocare London - Private Urologist logo

Reply from Urocare London - Private Urologist

Thank you for leaving a review of your visit to Mr Ghei and Urocare London

Rated 5 out of 5 stars

Satisfying experience

I was very satisfied with the professionalism and the bedside manner of Mr Maneesh Ghei and his team at Urocare London. The urologist was comforting and took time to assure that all my questions were answered and that I was confident to proceed with procedures. I would highly recommend Mr Ghei and Urocare London.

30 July 2025
Unprompted review
Urocare London - Private Urologist logo

Reply from Urocare London - Private Urologist

Thank you for leaving a review of your visit to Mr Ghei and Urocare London. We appreciate it

Rated 1 out of 5 stars

Unprofessional & rushed

I have never felt so disrespected and rushed seeing a private consultant before. There was a severe lack of professionalism having been called "bro" multiple times during the 15 minutes I was actually seen despite booking a 30 minute appointment. My symptoms felt like they were ignored and blamed entirely on mental health issues, something that I have been fighting the NHS with for a prolongued period to the point I felt unsafe sharing all of my symptoms due to fear of immeidate dismissal. I see almost no difference between this practice and being seen by overworked, underpaid NHS Drs and I will not be returning.

Additionally, when reaching out to apologise, the secretary decided to chase my payment in the same email causing me to lower this rating further. Whilst I appreciate collecting fees is important, doing so in the same email in which you are apologising for poor service further emphasises the issues I have with the practice.

28 May 2025
Unprompted review
Urocare London - Private Urologist logo

Reply from Urocare London - Private Urologist

Thank you for your feedback Charlie. We are genuinely sorry to hear that you felt your recent appointment was unprofessional and rushed. This does not reflect the standards we strive to uphold at our practice.
The core of our values is a commitment to delivering the highest quality of care, and it’s important to us that every patient leaves feeling heard, supported and satisfied with their experience. We take your comments seriously and will use them to reflect on how we can continue to improve.

Rated 5 out of 5 stars

I cannot recommend enough the care

I cannot recommend enough the care, attention and professionalism of Mr Maneesh Ghei and his team at Urocare London. The care and efficiency was second to none provided with a great bedside manner.

21 May 2025
Unprompted review
Urocare London - Private Urologist logo

Reply from Urocare London - Private Urologist

Thank you for leaving a review of your visit to Mr Ghei and Urocare London, we are pleased to have helped and provided care and reassurance

Rated 5 out of 5 stars

Great support

Fantastic care

18 March 2025
Unprompted review
Urocare London - Private Urologist logo

Reply from Urocare London - Private Urologist

Thank you for leaving a review of your visit to Mr Ghei and Urocare London, we are pleased to have helped and provided care and reassurance

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