Nice website with lots of ideas for keeping loved ones ashes in a whole variety of interesting ways. Love my little ceramic heart, perfect for what I wanted. Speedy delivery and good comms throughout... See more
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The website was easy to use, the urns are beautiful and such good quality. The urn I ordered is a lovely colour, a colour that signified the person. It arrived within 48 hours and was packed securely.... See more
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Clear descriptions and guidance. Kept updated re the progress of my order. Delivered as promised. The Urn, though for such as sad occasion, is absolutely beautiful. Thank you for restoring my faith... See more
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So impressed with this option, it was just perfect of what my mum would want. The item is beautiful, I purchased some notes so people could add their own message into the pillow. Mum floated ou... See more
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Company details
About Urns For Angels
Written by the company
We are a family-run business providing handcrafted, designer cremation urns and ashes jewelry to families across the United Kingdom, the United States, Europe, Canada, Australia, and worldwide - helping each one find the right tribute for their loved one's memory.
We have been supporting families for several years now and have been collecting reviews on Trustpilot since 2022. The reviews you see here come from families in many different countries, and we are honored that they have taken the time to share their experience.
Every family who reaches out to us is welcomed with the same care, whether they're choosing a small keepsake or a piece for a lifetime of remembrance. We treat every order as if it were our own, and our team is here to help at every step - by phone, email, or live chat.
If you would like extra assistance, please feel free to reach out:
- UK: +44 (0)20 4572 8870
- US: +1 (929) 930-4010
- Email: contact@urnsforangels.com
Given the sensitive nature of what we do, we understand that many families choose not to leave a review, and that is something we deeply respect. The reviews collected here represent only a small portion of the families we've had the privilege of helping. We are grateful to every family for their trust and their support, whether or not they choose to share their story publicly.
What you can expect from us:
- Handcrafted, designer urns and memorial jewelry chosen with care
- Compassionate support whenever you need it
- Worldwide tracked delivery, with no surprise customs fees
- A small, dedicated team that genuinely cares about your tribute
Visit our store at www.urnsforangels.com.
Thank you.
~ Paul Levy, Founder
Contact info
Urns For Angels, Unit 3-4, Ocean Park, Dock Road, CH41 1HW, Birkenhead, United Kingdom
- 020 4572 8870
- contact@urnsforangels.com
- urnsforangels.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
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Absolutely beautiful
Absolutely beautiful, excellent quality. Received updates as to delivery, great company.
31 March 2026
Reply from Urns For Angels
Thank you so much for this. It means a great deal to hear the piece arrived beautifully and that the quality was everything you hoped for. Keeping families updated through to delivery matters to us, especially given what these pieces represent. Thank you for trusting us with your loved one's memorial.
Delighted with the flame urn
Delighted with the flame urn, as described, very well made, arrived quickly and packaged extremely well.
Great service.
19 March 2026
Reply from Urns For Angels
Thank you for your kind words.
We’re pleased to hear the Flame urn arrived as expected and that the quality, packaging, and delivery all met your expectations.
We appreciate you taking the time to share your feedback.
Ordered for next day delivery
Ordered for next day delivery, it took nearly a week to arrive which caused unnecessary stress at a difficult time. Value not great, pretty expensive for the end product.
19 March 2026
Reply from Urns For Angels
Thank you for your feedback, Julie.
I’m very sorry your order did not arrive as expected — this was a processing error on our side and should not have happened.
We’ve identified and resolved the issue internally to ensure it doesn’t happen again. I’ve also reached out to you directly to put this right.
If you’re open to it, please respond to my email and I’ll resolve this for you promptly.
Beautiful Urn for my dad 💙
They kept me updated every step of the way. The urn is absolutely beautiful. Thank you 💙
12 March 2026
Reply from Urns For Angels
Thank you for your review, and I’m sorry to hear about your dad’s passing.
I’m pleased you felt kept informed throughout and that the urn is exactly what you were hoping for. That’s what matters.
Thank you again for your kind words.
His sail away with dignity, love and respect
Delivered with care and respect.
It was exactly what I wanted and now my husband will be able to travel wherever he wants with no damage to our environment. I’m hoping that his sail away will be dignified and special for me and his wonderful family
4 March 2026
Reply from Urns For Angels
Thank you for your review, and I’m sorry to hear about your husband’s passing.
I’m pleased the urn was exactly what you were looking for and arrived with the care it deserves. It sounds like a truly meaningful farewell you’re planning — one that honours him in a personal and thoughtful way.
Thank you for taking the time to share this.
Reply from Urns For Angels
Thank you for your review.
Simple and efficient is exactly how it should be — pleased everything met expectations.
Stunning urn.
A fantastic urn at a fantastic price. Ordered on Sunday, delivered less than 24 hours later. The urn is stunning in every way. A perfect tribute for our 13 year old Shih Tzu,( Simba) who passed away recently.Thanks to all at Urns For Angels.♥️♥️
5 March 2026
Reply from Urns For Angels
Thank you for your review, and I’m sorry to hear about Simba’s passing.
I’m pleased everything came together as it should — fast delivery, strong packaging, and a piece that feels right. That’s exactly what we aim for, especially when it’s something so meaningful.
Thank you again for your kind words.
Excellent Service
Received urn,which has been ordered for my mum's ashes. Phoned prior to ordering and they were very helpful. Kept informed of order and when received was very well packed. We are really pleased with the urn
4 March 2026
Reply from Urns For Angels
Thank you for your review, and I’m sorry to hear about your mum’s passing.
We are pleased we were able to help before you placed the order and keep everything clear throughout. It’s good to hear the urn arrived safely and that you’re happy with it — that’s exactly what matters.
Thank you again for taking the time to share this.
Lovely product
Just recently lost my uncle and purchased a bracelet so could have my uncles ashes with me, I had a few questions as it's a self filling urn bracelet and Paul was really helpful with my questions. Really happy with my product
2 March 2026
Reply from Urns For Angels
Thank you for taking the time to share this, and I’m sorry to hear about your uncle’s passing.
Ashes jewellery is a very personal choice, especially with self-filling pieces, so it’s important everything feels clear and straightforward. I’m pleased I could help and that you’re happy with the bracelet.
Thank you again for your kind words.
Reply from Urns For Angels
We really appreciate you sharing this.
Pleased to hear the urn arrived quickly, was well packaged, and met your expectations.
Received my urn and it's just exactly…
Received my urn and it's just exactly what I wanted as I wanted my mum to be in an urn that could be displayed in my home. There urn are so different and exactly what I wanted. Communication was excellent so much thought and care with the communication
4 March 2026
Reply from Urns For Angels
Thank you for your review.
It means a great deal to know the urn was exactly what you were looking for and feels right to have at home. Your words about the care and communication are genuinely appreciated.
The urn is so beautiful.
Delivery was exactly what it said, the urn was very well packaged to avoid any breakages.
The urn is great quality, very heavy and a ting of beauty.
25 February 2026
Reply from Urns For Angels
Thank you for your kind words.
We’re really pleased to hear that you’re happy with the urn and its quality, as well as the delivery and packaging. We take great care to ensure each piece arrives safely and exactly as expected.
We truly appreciate you taking the time to share your experience.
Excellent experience at such a…
Excellent experience at such a difficult and challenging time.
8 May 2025
Reply from Urns For Angels
Thank you for your kind words.
We’re very glad we could provide a smooth and supportive experience during a difficult time, and we truly appreciate you taking the time to share your experience.
Excellent service
Excellent delivery service. Urn as expected but only able to take half of my husband’s ashes which was a little disappointing. Looks beautiful when candle lit. Thank you for your follow up email regarding bereavement.
10 February 2026
Reply from Urns For Angels
Thank you very much for your review and for your kind words about our service. We truly appreciate you taking the time to share your experience during what we know is a deeply personal time.
We’re grateful to hear that the urn is now in place and that it looks beautiful with the candle lit. We understand how meaningful these details are, and we appreciate you sharing that with us.
Cremated remains can vary in volume depending on individual factors and the specific cremation process used. This urn holds 3 litres, which is suitable for the majority of adults. We provide detailed sizing guidance and an ashes calculator on our website to help families choose with confidence.
We appreciate you highlighting your experience, and your feedback is valued as we continue to ensure our sizing guidance is as clear and helpful as possible.
Thank you again for taking the time to share your experience.
Water Pillow Urn + Petals
I purchased a Water Pillow Urn plus the bourganvillea petals through a Funeral Director having previously chosen on your web site before attending the funeral director. The Urn is fine but I was absolutely taken aback at how tiny the packet of petals was.I would not have bought had I realised. For the size I would not pay more than £9. It is certainly not worth £29!
18 February 2026
Unprompted review
Reply from Urns For Angels
Thank you for taking the time to share your thoughts.
We are pleased to hear that you were satisfied with our Journey Urn. With regard to the bougainvillea petals, these are carefully prepared as a ceremonial complement to water burial services and are supplied in a considered quantity designed for symbolic scattering.
We understand that perceptions of size can vary, particularly when items are selected via a funeral director, and we appreciate your feedback. We will continue to refine how this product is presented to ensure expectations are aligned.
Thank you again for your review.
Lovely Heart
I needed a biodegradable urn for my mum’s ashes to plant with a rose bush. I chose the heart, which is lovely and reminds me of what a great person my mum was. Such a hard decision to make when you are grieving but my mum would love it.
10 February 2026
Reply from Urns For Angels
Thank you for sharing this.
Choosing an urn during such a difficult time is never easy, and we truly appreciate you trusting us with something so meaningful. Planting your mum’s ashes with a rose bush is a beautiful and lasting tribute, and we’re honoured that the heart felt like the right reflection of her.
Wishing you peace as you create that remembrance.
Great service
Great service, exactly as promised, I was kept informed along the way. Thank you for making a sad time a little more bearable.
11 February 2026
Reply from Urns For Angels
Thank you for your kind words.
We understand how important clear communication is during such a difficult time, and we’re grateful that you felt supported throughout the process. It means a great deal to know we were able to make things even slightly easier for you.
Reply from Urns For Angels
Thank you for your review.
We’re pleased to hear that you were happy with the quality of the piece and the speed of delivery. We take great care with both craftsmanship and dispatch, so your feedback is genuinely appreciated.
Elegant urns
Such a beautiful piece of work and well packaged. A lovely company to buy from. Highly recommend.
30 January 2026
Reply from Urns For Angels
Thank you for your thoughtful review.
We’re grateful that you found the piece elegant and beautifully presented. Careful packaging and attention to detail are very important to us, so it means a great deal that this was reflected in your experience.
We truly appreciate your recommendation.
Don’t think the Urns were worth the…
Don’t think the Urns were worth the money.
Thought they were not made very well.
6 February 2026
Reply from Urns For Angels
Hi Jackie,
Thank you for taking the time to leave your feedback. I’m sorry to read that the urns weren’t what you were expecting in terms of finish and overall feel.
All of our pieces are carefully made and individually checked before dispatch, so I’m concerned to hear that you felt they weren’t made very well. I’d really appreciate the opportunity to understand more about what wasn’t right for you.
If you’re open to it, please feel free to email in at contact@urnsforangels.com with a few more details or photographs, and I’ll look into this straight away.
Kind regards,
Paul Levy
Owner | Urns For Angels
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