Urns For Angels Reviews 912

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality and beautiful design, often noting that items exceed expectations. Many appreciate the thoughtful packaging and the care taken to ensure safe delivery. The ordering process is frequently described as easy and efficient, with many consumers highlighting the promptness of the delivery service. People also commend the outstanding and compassionate customer service received throughout their experience. However, some customers experienced longer delivery times than anticipated, which occasionally caused stress, especially when needing items by a specific date. A few individuals also found the size of certain accompanying items, like petal packets, to be smaller than expected, and some noted that the urns could only accommodate a portion of the ashes.

What people talk about most

Product

Customers had positive experiences with product quality and aesthetics. Many reviewers praised the beautiful... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful craftsmanship and... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and prompt delivery, with... See more

Order

People report positive experiences with the ordering process. Many customers found the ordering process easy... See more

Service

Users describe positive interactions with service, highlighting the compassionate and supportive approach... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My cat urn is beautifully made, amazing quality and looks just like her. The size is perfect and I couldn’t have wished for a better place for her to rest. We had to change the delivery address last... See more

Rated 5 out of 5 stars

Absolutely Beautiful. The Urn is big than expected, which was a pleasant surprise. We worried about space for our loved one, but website guidelines were completely accurate. It was easy to place... See more

Company replied

Rated 5 out of 5 stars

High quality kitten urn. It did take more than two weeks to be made and delivered but they kept in contact weekly. Emails were professional with next steps and offers of further help/support. Very hap... See more

Rated 5 out of 5 stars

Firstly, the urn is lovely and it was made ti order, really happy with the quality too. They kept me very well informed and their emails were very kindly worded and empathetc as inevitably its a purch... See more


Company details

  1. Coffin Supplier
  2. Association or Organization
  3. Casket Service
  4. Pet Funeral Service

About Urns For Angels

Written by the company

We are a family run business, providing handcrafted, designer Cremation Urns and Ashes Jewellery to help families find the ideal tribute to their loved one's memory.

We have been assisting families for over three years now and have started collecting reviews on Trustpilot in 2022.

We are trying our absolute hardest to help our customers and hopefully this can be seen through our modest amount of reviews collected on here.

We really care about helping you and if you would like some extra assistance, please feel free to give us a call on, 020 4572 8870 or email us on contact@urnsforangels.com.

Given the sensitive nature of our business, we understand that many families may choose not to leave a review. It’s usually only a small portion of our customers who do, and we are grateful for their feedback. We are truly grateful to all of our customers for their trust and support.

Visit our store here at www.urnsforangels.com

Thank you.

~Paul - CEO


Contact info

4.9

Excellent

TrustScore 5 out of 5

912 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful company!

My cat urn is beautifully made, amazing quality and looks just like her. The size is perfect and I couldn’t have wished for a better place for her to rest.
We had to change the delivery address last-minute, which was handled so professionally and delivery went smoothly. Amazing customer service which was so appreciated at such a difficult time. Also came with superglue to seal. Thank you :)

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

The first urn received was damaged; but Paul and his team sent another one out immediately with no extra charge, additional packaging, and a better shipping company.

The Urn itself is beautiful and feels like a more special container than the wooden box it is replacing.

Thanks

16 April 2026
Unprompted review
Rated 5 out of 5 stars

An absolutely beautiful urn that…

An absolutely beautiful urn that arrived very securely packaged - respectful and with great care.

This has given some light to the heartbreaking experience of our family losing my beloved husband.

9 April 2026
Rated 5 out of 5 stars

Highly recommend.

I can't fault this company at all. They are incredibly helpful, and their products are amazing quality with quick delivery. Would highly recommend.

2 April 2026
Rated 5 out of 5 stars

Excellent company, highly recommend

Firstly, the urn is lovely and it was made ti order, really happy with the quality too. They kept me very well informed and their emails were very kindly worded and empathetc as inevitably its a purchase you dont really want to have to make. I was given a delivery time slot which was great and it was so well packaged to keep it safe. Amazing company, highly recommend them

7 April 2026
Rated 5 out of 5 stars

High quality kitten urn

High quality kitten urn. It did take more than two weeks to be made and delivered but they kept in contact weekly. Emails were professional with next steps and offers of further help/support. Very happy with my purchase and would highly recommend.

31 March 2026

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