Urns For Angels Reviews 

1,014
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the beautiful products and the deeply compassionate support received during difficult times. Consumers also appreciate the fast delivery services and extremely careful packaging that ensures fragile items arrive safely. Many people note that ordering online is very simple and communication throughout the entire buying process is clear and reassuring. However, some reviewers were not happy with delivery delays that caused orders to arrive late after the funeral. Some people also felt that certain product sizing or capacity details did not fully match their expectations.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing the items as exceptionally well-made,... See more

Quality

People report positive experiences with quality, highlighting that items are beautifully made and... See more

Delivery service

Clients share positive opinions on delivery service, highlighting speedy shipping times and secure packaging.... See more

Service

Customers consistently note positive experiences with service, highlighting a thoughtful, compassionate, and... See more

Order

Consumers find order to be positive, highlighting simple and straightforward website navigation as well as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nice website with lots of ideas for keeping loved ones ashes in a whole variety of interesting ways. Love my little ceramic heart, perfect for what I wanted. Speedy delivery and good comms throughout... See more

Company replied

Rated 5 out of 5 stars

The website was easy to use, the urns are beautiful and such good quality. The urn I ordered is a lovely colour, a colour that signified the person. It arrived within 48 hours and was packed securely.... See more

Company replied

Rated 5 out of 5 stars

Clear descriptions and guidance. Kept updated re the progress of my order. Delivered as promised. The Urn, though for such as sad occasion, is absolutely beautiful. Thank you for restoring my faith... See more

Company replied

Rated 5 out of 5 stars

So impressed with this option, it was just perfect of what my mum would want. The item is beautiful, I purchased some notes so people could add their own message into the pillow. Mum floated ou... See more

Company replied


Company details

  1. Coffin Supplier
  2. Association or Organization
  3. Casket Service
  4. Pet Funeral Service

About Urns For Angels

Written by the company

We are a family-run business providing handcrafted, designer cremation urns and ashes jewelry to families across the United Kingdom, the United States, Europe, Canada, Australia, and worldwide - helping each one find the right tribute for their loved one's memory.

We have been supporting families for several years now and have been collecting reviews on Trustpilot since 2022. The reviews you see here come from families in many different countries, and we are honored that they have taken the time to share their experience.

Every family who reaches out to us is welcomed with the same care, whether they're choosing a small keepsake or a piece for a lifetime of remembrance. We treat every order as if it were our own, and our team is here to help at every step - by phone, email, or live chat.

If you would like extra assistance, please feel free to reach out:

  • UK: +44 (0)20 4572 8870
  • US: +1 (929) 930-4010
  • Email: contact@urnsforangels.com

Given the sensitive nature of what we do, we understand that many families choose not to leave a review, and that is something we deeply respect. The reviews collected here represent only a small portion of the families we've had the privilege of helping. We are grateful to every family for their trust and their support, whether or not they choose to share their story publicly.

What you can expect from us:

  • Handcrafted, designer urns and memorial jewelry chosen with care
  • Compassionate support whenever you need it
  • Worldwide tracked delivery, with no surprise customs fees
  • A small, dedicated team that genuinely cares about your tribute

Visit our store at www.urnsforangels.com.

Thank you.

~ Paul Levy, Founder


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,014)

205 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The right choice at a hard time

Excellent customer service from my initial enquiry (couldn’t find a particular product) to delivery, including purposely revising the delivery date to ensure I was at home to receive my order.

Absolutely beautiful pieces and will be treasured forever.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

The urn is beautiful

The urn is beautiful, well made nd absolutely perfect. Although there was a slight delay in delivery, the company got o. Touch with me and explained the reason for delay. When the urn arrived it was really well packed .

11 October 2025
Rated 5 out of 5 stars

Arrived very quickly

Arrived very quickly. Good quality materials. Looks like it shows on the website. Yes expensive but definitely worth it. Always google for a promo code too

13 October 2025
Rated 5 out of 5 stars

Such a beautiful urn

I bought this because it looked different to your normal looking urns. Looks very modern. You can place a tea light candle on the top to celebrate special occasions. The company were very helpful and kept me updated on my order. Would recommend to anyone

1 October 2025
Rated 5 out of 5 stars

All round excellence

The product (Biodegradable Embrace Urn) was exactly as described and very well made. The order arrived very promptly and the service was excellent.

29 September 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look