Urbansticks Mortgage Solutions Reviews 86

I’ve used a mortgage advisor for all 3 of my moves and Urban Sticks is by far the best. Terry was always just a call or email away, he was always willing to answer my questions no matter how ridiculous they may have been. Jackie was amazing at keeping me updated through the process if Terry was away. Super responsive I never waited longer than 24hrs for a response, and when it came to the mortgage application itself it was submitted then and there no waiting around, really thorough team, would highly recommend and if I am in need of their services again I would without a shadow of a doubt use them again.

Excellent and faultless service from start to finish. Fast responses, great communication and got us an excellent deal. Best experience I've had with a broker. Can't recommend enough.
Made the whole process really easy.
Thanks for everything

Cannot recommend highly enough, Terry was working crazy hours to deliver. Super helpful, funny and kind. Great service and team!

Another great service received from Michelle and Jackie at Urban Sticks. Michelle went through the whole process with me in detail and no question was too small or silly for her to answer which I greatly appreciated. Jackie was really helpful with her follow up emails to solicitors and estate agents to ensure the case finalised smoothly. Would definitely recommend their services and will be a returning client in future (if I ever move again!).

Urban sticks provided an absolute amazing service , would highly recommend their service to anyone . Made the whole process easy . Great communication, fast , and accurate .. superb service. A1 , faultless

Urban Sticks have helped me buy and sell my first property and it only made sense to work with them again on my second property. Terry and his team go above and beyond and I am grateful for their faultless service. I would 100% recommend using Urban Sticks for any financial help.

Michelle has been so efficient yet patient with us, she has been thorough and detailed helping us with every obstacle. Now I'm pleased to say my partner and I are homeowners. Thank you to Michelle for all your help. We would recommend you to anyone without no hesitation.

Terry, Neil and Jackie were amazing! We're super grateful for the help and advice the team have provided for us. We know we're in safe hands when working with the team and we wouldn't trust anyone more than Urban Sticks for our mortgage advice and help.

We had a great experience using Urban Sticks to get us a mortgage with a fairly tight deadline. Terry and Jackie were excellent throughout the entire process and we will definitely go with Urban Sticks if we move home again in future.

Securing a mortgage with the help of Terry at Urban Sticks was a very positive experience, particularly as a first time buyer. Terry constantly went above and beyond to help me and communication was always quick and clear. Would highly recommend.

Friendly staff easy process

My wife and I have used Terry from Urban Sticks both times we have moved and he has been an absolute delight both times and a shining star in a very stressful second move.

He is super efficient and friendly and is always on hand to help. He provides excellent customer service at all times.

I would recommend Urban Sticks very highly and will always return for any future needs.

Thank you to Terry and the team!

James and Gabriella.

I recently had the pleasure of working with mortgage advisor Michelle and her colleague Jackie, and I must say, their service was nothing short of absolutely fantastic. From the very beginning, Michelle went above and beyond to ensure all of our questions were answered in detail, leaving us completely confident and informed about the entire mortgage process. Her dedication and thorough explanations were incredibly reassuring.

As we moved into the later stages, Jackie took over and continued the exceptional service. She brilliantly managed the often tedious task of chasing solicitors and asked pertinent questions on our behalf. Her diligence and proactive approach made the process remarkably smooth and stress-free.

Together, Michelle and Jackie make an outstanding dream team. Their combined efforts, expertise, and dedication provided us with an unparalleled level of service. I wholeheartedly recommend them to anyone in need of a mortgage advisor. Thank you, Michelle and Jackie, for making what could have been a daunting process an absolute breeze!😍

Great experience with Michelle! The entire process was made as quick and easy as possible from our very first call and sourcing an initial AIP, right through to finalising our formal mortgage offer and insurance.

Cannot recommend Michelle's services highly enough and will absolutely be back when products are needed once again in the future.

Michelle helped me find a mortgage to staircase my shared ownership house to full ownership when my previous lender had said I couldn’t borrow enough. The process was held up by the housing association but Michelle was amazing, great communication and explained every step. They chased my solicitor for completion date too. Would definitely recommend

My husband and I couldn't happier with Urban Sticks. Terry made the process of applying for and securing our mortgage offer easy and stress-free! He was available throughout the process, really understood what we were looking for, answered all our questions quickly and in a straightforward way and gave us great advice! Nothing was too much trouble!

Jackie who followed up with us once our application was submitted was also very helpful and kept us updated throughout the process.

We highly recommend Urban Sticks as mortgage brokers/advisors!

Thank you Terry & Jackie for helping us!

Urban sticks helped us with our first time house purchase and then again for the second purchase and both times their service was fantastic. All the members of the company we interacted with were very comunicative, always precise with their work and quick in providing instructions and clarifications when we asked. They were both professional and great in terms of the human interaction. We could not recommend Urban Sticks more.

I couldn't rate Urban Sticks more highly - from Terry's rapid turnaround of my affordability assessment to Michelle's exceptional, thorough and conscientious support through the mortgage application journey and Jackie's support, you couldn't ask for a better service. Due to a temporary promotion period during the application process, I was facing an additional layer of bureaucracy from the lender and Michelle couldn't have been more helpful in advising on handling my HR department and liaising with the lender through to resolution. Would highly recommend - you will have a safe pair of hands. Thank you for all your help as a first time buyer! x

Fantastic Service!
I cannot recommend this company enough, Rebecca made our remortgaging journey so easy and was able to get one of the best deals out in what is, a hard and stressful market at this time. Very professional and will definitely be reusing them when it comes to the time of remortaging again.

Can not recommend Urban Sticks enough!
Terry is so helpful, he got us the best deal and always responded quickly to emails. Completely faultless.