Safe Hands - Mortgages and Protection Reviews 75

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The team were phenomenal! I can't state enough just how supportive and helpful they were. They took the stress right out of everything and were on hand whenever needed. A shining example of proper cus... See more

Company replied

Rated 5 out of 5 stars

Outstanding service from start to finish. My mortgage advisor made the whole process clear, stress-free, and efficient. Highly professional, responsive, and always happy to answer questions. I couldn’... See more

Company replied

Rated 5 out of 5 stars

Safehands have been taking care of our mortgage for many years now. The service they provide is excellent. Communication regularly throughout the whole process,making each stage as simple and straight... See more

Company replied

Rated 5 out of 5 stars

Mike has always been available to help us whether that be looking to see if we can afford potential moves or just remortgaging. We found the process a little confusing this time with paying back help... See more

Company replied

Company details

  1. Mortgage Broker
  2. Financial Consultant
  3. Insurance Broker

Written by the company

We offer advice on all forms of Mortgages - First Time Buyers, Remortgages, Home Movers, Debt Consolidation, Home Improvements, Buy to Lets and Commercial. We have access to over 60 banks/building societies so we can save clients money and time, whilst making sure they take out the right mortgage for them. We also offer advice on Insurance such as Life Insurance, Critical Illness Cover, Income Protection and Buildings Insurance from 9 insurers. All our appointments are FREE and can be organised in the Evening, Daytime or Weekend either at our office or at another location, convenient for the client/s. We proud ourselves on treating customers fairly and with the utmost of respect.


Contact info

4.9

Excellent

TrustScore 5 out of 5

75 reviews

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Rated 5 out of 5 stars

Outstanding service from start to…

Outstanding service from start to finish. My mortgage advisor made the whole process clear, stress-free, and efficient. Highly professional, responsive, and always happy to answer questions. I couldn’t have asked for better support — highly recommend!

1 January 2026
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Hi Hollie, many thanks for this lovely review. I am glad you had a great remortgage experience. Speak soon, Mike.

Rated 5 out of 5 stars

The team were phenomenal

The team were phenomenal! I can't state enough just how supportive and helpful they were. They took the stress right out of everything and were on hand whenever needed. A shining example of proper customer service.

22 January 2026
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you for those kind words Kristian. It was a pleasure helping you through the process and happy that you had a good experience. Take care, speak soon!

Rated 5 out of 5 stars

Great service

We have used Michael a few times now and he has always been very personable and informative.
Would highly recommend.

7 January 2026
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you Tracey, much appreciated. Hope you both enjoy your new home. Speak soon.

Rated 5 out of 5 stars

Mike went over and above to help us

Very knowledgeable, went over and above to give us all options and information to make the correct decisions for us whilst moving home.

17 December 2025
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you both! It was lovely helping you move to your new home! Hope you are settling in well. Speak soon, Mike

Rated 5 out of 5 stars

Michael is always extremely helpful and…

Michael is always extremely helpful and readily available at all times of the day, which has been invaluable in supporting us around our own working hours. We trust Michael completely and would recommend his services to anyone.

16 December 2025
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you Sarah for those kind words. Hope the new home is going well. Take Care, Mike

Rated 5 out of 5 stars

Excellent service

Safehands have been taking care of our mortgage for many years now. The service they provide is excellent. Communication regularly throughout the whole process,making each stage as simple and straightforward as possible. Thank you

16 January 2026
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you for these kind words. It’s always lovely to help you with your remortgage. Hope all is well with the family.

Rated 5 out of 5 stars

Amazing service

Mike has always gone above and beyond in helping us for many years. Highly recommend! Took the stress away! Would go with anyone else.

16 January 2026
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thanks for the lovely words Sarah, much appreciated! Hope you are all well.

Rated 5 out of 5 stars

Great mortgage advisor

Mike has always been available to help us whether that be looking to see if we can afford potential moves or just remortgaging. We found the process a little confusing this time with paying back help to buy etc but he explained every step of the way really clearly and helped us get all the documantion done properly which we have really appreciated.

6 January 2026
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thanks Izzi, it was a pleasure to help you through the process and wish you all the best moving forward. Speak soon, Mike

Rated 5 out of 5 stars

Mike Beacham was a great source of…

Mike Beacham was a great source of advice throughout my remortgage process. He always replied quickly, was very helpful and took the time to provide me with best advice. Above all he's a nice person who clearly cares about the people he is working with.

15 December 2025
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you for those kind words Brian. I am pleased I was able to help you throughout the process and provide support when needed. Wishing you all the best for the future, speak soon.

Rated 5 out of 5 stars

Always a great service from Mike

Always a great service from Mike, thank you.

I’ve used Safe Hands quite a few times now. It’s a very easy process and takes away the stress of sorting out the best options for us. Thanks again!

10 November 2025
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you Abbie, much appreciated. Lovely to be part of the purchase of your new home 🏡

Rated 5 out of 5 stars

Our mortgage advisor Michael Beacham…

Our mortgage advisor Michael Beacham was absolutely amazing from start to finish! We both had past debts and bad credit but he still found us a lender for our first home! I can't recommend him enough for all his hard work!
He went out of his way to make sure things went smoothly!
Thank you 😊

29 October 2025
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you Katrina for the kind words. It was a pleasure to be part of buying your First Home 🏡 I hope you enjoy and create lots of happy memories.

Rated 5 out of 5 stars

Should be a 6 star!

Our journey to buying our first home was far from straightforward. What should have been a smooth process turned into a lengthy and often frustrating experience, taking over a year to move from offer to completion due to complications on the seller’s side. Throughout every obstacle, however, one constant source of reassurance and guidance was Natasha.
From the very beginning, Natasha proved to be an outstanding mortgage advisor. She was always available at times that suited us, whether during the day, evenings, or weekends, and every conversation left us feeling supported and confident. She was consistently well-prepared, patient, and willing to go the extra mile to ensure that we fully understood every step of the process. As first-time buyers, this guidance was invaluable. What initially felt like an overwhelming and complex process was made clear, manageable, and far less stressful thanks to her professionalism and ability to explain things in a straightforward way.
In terms of cost, SHMP’s services are exceptionally competitive—better than any other advisors I had looked into. But, truthfully, the value of Natasha’s support went far beyond the financial aspect. Her dedication, patience, and genuine kindness were priceless, and I can honestly say I would have paid double for the peace of mind she provided.
What truly sets Natasha apart is the personal touch she brings. She treated us not just as clients, but as people going through one of the most important and emotional milestones of our lives. Her ability to combine professional expertise with compassion and understanding is rare, and it made all the difference for us.
I would not hesitate to recommend Natasha and SHMP to anyone in need of mortgage advice. If you are looking for someone who is knowledgeable, approachable, and genuinely committed to your best interests, you will not find a better advisor. Natasha is a credit to her profession, and we will always be grateful for the role she played in helping us secure our home.

19 September 2025
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Wow guys! That is so kind of you, especially knowing how busy you both are! Thank you so much for taking the time to share your experience. It was an absolute pleasure to be apart of this special time for you both. Good luck with settling into your new home and look forward to hearing how it has gone at your next review. Best wishes, Natasha 🏡❤️

Rated 5 out of 5 stars

Great service

Great service, used michael few times over the years, also my family use him aswell, friendly and gets the job done,
True gentleman aswell, keep up the good work

1 May 2025
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you Craig. Always a pleasure working for you and your family. Take Care, speak soon 🏡

Rated 5 out of 5 stars

Excellent and friendly service

Friendly and efficient service from this top quality Mortgage broking company. Mike Beacham was supportive throughout the process and went the extra mile when we had trouble with our solicitor. We will definitely recommend Safe Hands in the future.

3 February 2025
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Amazing!! Thank you Derek, for those kind words, my pleasure helping you with the process. Hope the family are all ok, take care.

Rated 5 out of 5 stars

Cannot highly recommend Michael Beacham…

Cannot highly recommend Michael Beacham enough in, what is my second remortgage with him! Takes all the worry out of you hands and the communication is second to none. He’s reassuring, explains everything and finds the best deals around. If you are looking for someone to trust.. head to Michael and Safe Hands

22 March 2025
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you Helen for those kind words. Pleasure to help you with the remortgage. Hope all is well with the family 🏡

Rated 5 out of 5 stars

Safe Hands are invaluable.

Mike and his team at safe hands are an outstanding mortgage broker who truly go above and beyond for their clients. He is knowledgeable, responsive, and dedicated to finding the best loan options, making the process smooth and stress-free.
I have used Safe Hands a few times for new and remortgages and I can’t believe I ever did this myself. Mike takes the time to explain every detail, ensuring you feel confident in your decisions. Their commitment to providing an excellent service and personalised support sets them apart from others. If you’re looking for a broker who will go the extra mile, safe hands are the ones to trust!

1 January 2025
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you Adam. It’s always a pleasure work with you, speak to you soon. Take Care, Mike

Rated 5 out of 5 stars

Extremely helpfull

Extremely helpfull, was always available for any of my questions or concerns.

7 March 2025
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you Stephen, lovely to work with you on your remortgage. Hope all is well.

Rated 5 out of 5 stars

Michael has been amazing and I would…

Michael has been amazing and I would highly recommend him to anybody looking to buy a property. He’s made the whole process so much easier and took the stress out of it. His communication was great, and he was always on hand to talk through any issues. If you’re buying a property, definitely get in touch with him

14 February 2025
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you Heward for those kind words! We really appreciate it. It’s always a pleasure helping you purchase a new property. Hope everything goes well. Speak soon, Mike 🏡

Rated 5 out of 5 stars

Very professional and helpful

Natasha is always so helpful, she explains everything thoroughly. She is efficient and very reachable! Always communicates back if you have a question or not sure of anything! Always always reccomend Natasha to my family&ftiends! She is always ready to help you, very polite and extremely professional and very trustworthy! She always comes back to me with a solution! Thank you Natasha! :)

2 December 2024
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you so much for your lovely review Salina. It’s always a pleasure to help you and your family. ❤️ Look forward to working with you in the future. Take Care, Natasha

Rated 5 out of 5 stars

Natasha - highly recommended!

Natasha is the best mortgage advisor! She was professional, knowledgeable and incredibly supportive. Always available to answer my questions and she made what can often be a stressful process feel smooth and manageable. Her expertise and dedication sets her apart.

1 November 2024
Unprompted review
Safe Hands - Mortgages and Protection logo

Reply from Safe Hands - Mortgages and Protection

Thank you so much for those kind words! I am so pleased that you were happy with my advice and service. Hope you enjoy your new home 🏡

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