Urban Bike Tech Reviews 

Got exactly what i ordered in a short amount of time.

My 2nd time ordering from them as i wanted more parts of my bike to be anti-theft proof.
The Pitlocks are made of excellent materials that will last for many years

Really nice screws, wish I had option to purchase bolt sets without the tool since I now have 6x tools. Also need to order larger sizes, but it's nice to have extras to secure family and friends' bikes for them.
Overall, very nice product worth the $$ spent.

Fast shipping, items packed well - I appreciate how the components arrive in the order you're supposed to install it.

Super fast shipping always and just what I ordered. Will always order my Pitlock supplies from Urban Bike Tech!

My order entry and product fulfillment process was smooth and straightforward. My order shipped promptly and I was notified the day it was delivered.

Detailed descriptions and fast shipping.

For slow kids like me, it would help to have as picture of what the PIT lock code looks like (ie, not the UPC).

I am flabbergasted at how responsive these guys are! They respond faster to emails than my fiancé responds to texts haha. Absolute killer support, could not be happier to have ‘em as our Pitlock dealer in the US!

Correct Part. On Time. Good

Kudos forf . . . Communication, quality of product and overall efficiency of service. And ... ensuing peace of mind.

Arrived in a timely manner! Only complaint would be that the QR code in the pamphlet leads to the German video guide. But I easily found the English one a quick search later.

nice product and the company is good to reliant , with good customer services

Carried a hard to find product -- so helpful. Also received quickly -- again great service

Pitlock/pitblocker are the best ways to secure everything on your bike not secured by your U lock.
Distributor had great in-depth documentation on determining sizing.
The process to select which parts you need is a bit difficult to figure out (and nowhere is it mentioned that all the parts you buy will be keyed alike).
The add-ons would be much easier to shop for if they were added as separate entries in the cart (though kudos to the fulfillment people for noticing I accidentally requested 3 accessories), but I guess these products are hard to categorize regardless so I'm not sure if that's a better solution either.

I already knew the product (Pitlock) that Jason at Urban Bike Tech was selling was top notch but he was extremely fast with shipping and his website makes it very easy to decide which parts and the sizes you need to buy. From ordering to shipping the process was fast all around and they package the shipments beautifully.

cheap, yet fast shipping. product was exactly as pictured.

I've ordered from this company twice both times I've had to wait far too long to get my parts. I know they are located here in California but, this time my parts shipped from New Jersey. Which shouldn't matter but yesterday my stuff was in Reno 100 miles from me. Today when I didn't get my package I discovered that it is apparently on its way to effng Atlanta

Great service & my item is on the way. Thanks

I needed this part for a fat bike, and your store was the only one I could get one. Thanks..

User friendly website, part availability and fast order turnaround.