Uppbeat Reviews 1,993

Excellent website! Any very impressive customer service. Rachel, in particular, was exceptional in answering all of my questions, and went further with some advice that was very helpful.

Can't fault Uppbeat. Dano from the support team was very helpful when I submitted a query through their website. Good experience.

Answered my question quickly, and with a real human answer.

Easy to use, licensing is easily understood, and this is by far one of the more robust and inexpensive library of everything.

I really love this platform, very good quality and very good price! They are definitely save my latest project. Moreover, the Customer service and the assistance is simply SPECIAL (@Dano: you know why!) 5 stars... Even 6 <3

Dano, my Uppbeat customer service rep, was incredibly helpful -- he really went the extra mile in answering my questions, and was unfailingly polite, professional and, well, upbeat! This counted as a positive experience with a help desk. Top notch!

Rachel was as kind as ever, telling me straight up what the issue could be when my card was getting declined.
Other customer service reps should follow her steps because it was a blast finding out the issue in the end!

Firstly, Uppbeat is a music library I have been using and will continue to use for some so many good reasons and to top it all, the team at Uppbeat (Rachel) was very helpful with resolving the some issues I was having downloading music.

My experience was very smooth and will highly recommend.

This is a great company, I had an issue over payment prior to this review and they have since rectified it. Rachel was extremely helpful.

Great service! My issue was resolved very quickly and efficiently. I really appreciate the prompt support and professionalism. Highly recommended!

Speakin with Jennah and Rachel to help me get started has been absolutely amazing. they answered all my questions and gave me more tools to be able to fuel my content.

Rachel was super helpful answering my queries. I have a more unique situation so wanted some guidance on how Uppbeat could work for me and Rachel explained everything clearly and honestly.

I had a question about which subscription would cover my specific scenario. I couldn't figure it out via the website or the chat bot, so I reached out to their customer service. I received a response from a REAL HUMAN that explained exactly what I needed for my scenario. (Thank you Rachel!!) I also really love the variety of music. I've already found several incredible songs to support my videos. (Thank you artists!)

I want to express my sincere gratitude to the customer support team for their outstanding service. I recently reached out with a request and was pleasantly surprised by how incredibly fast they responded. Not only was the communication prompt, but the team also showed great professionalism and attention to detail. They fully understood my situation and resolved my problem 100%, leaving no questions unanswered. It is rare to experience such a high level of customer care. Thank you so much for the quick, efficient, and stress-free resolution of my issue!

Friendly, professional, resolved my issue quickly.

Uppbeat is very easy to work with and has a great selection of music to use for your projects. I highly recommend them! Thanks,

John

Great! I started using this 2 years ago on the unpaid teir, now I pay 200 a year and it is fully worth it.

I have used Uppbeat for many years now. I love the music and effects that are available to me. Plan on using the LUTZ next. Always found the time consuming part was to find music that was within the timeframe of my video clip(s). Thought I would make a suggestion and was replied to quickly. And wouldn't you know it there was a way to do it already that I just didn't know how to get to. Now it will be much faster to complete my videos!!