Universal Trade Windows Ltd Reviews 212

There was a rocky start (we cancelled the order because, after a factory visit, the actual colour of the door was very different to the brochure, and we were told we couldn't have "astragal bars"). Su... See more

Recently had windows and new front door installed through Universal Trade Windows.. very happy with final result! Had couple issues after with marks on window and broken vent but were quickly rectifie... See more

Had a quote for our front windows and a side passage door, quote was quick and reasonable with very friendly staff explaining the different options available. Official survey came out same day... See more

From start to finish amazing company windows, door and flat roof done, with no issues. Jo and Simon did our flat roof, amazing gentleman worked so hard kept me informed throughout made me feel very co... See more

Had Universal out for a quote, salesman was nice guy and no fault with him at all as he is only following his instructed sales routine, but for a single bathroom window was with us for about 45 minute... See more

We contacted Universal Trade Windows as we needed a new door from our garage to the garden installing. Within a couple of days we had the measurements taken, quote given, and order placed. 10 da... See more

We recently had a porch door and a front door fitted . From the consultation to the fitting. Our experience was excellent. The person who came out to help us decide what doors would be best for us, he... See more

Excellent service from start to finish. Sales were fair and well priced compared to others, offie staff were friendly and always will to go above and beyond to help and the fitters were on time and di... See more

Good communication throughout was able to pick up the phone and call anytime. Door fitted really nicely and quality is great. Couple of delays right at the end on some finishing touches, but these wer... See more

Fantastic work, very quick and quality work done. We originally just had 1 window done as it was blown but ended up getting the rest done after the original work was complete. Great experience through... See more

We recently had our flat roof replaced by Universal Trade Windows Ltd and are very happy with the service. When the job was first completed, we noticed there was still a small leak. As soon as we let... See more

Universal Trade Windows did a great job installing windows in our barn conversion and removing a large window and replacing it with to smaller windows and a brick infill . One team fitted the windo... See more

I must say I was impressed with the work by Kam & Onkar did on the installation of my new windows & door. The attention to detail & the way they left my house in a clean & tidy condition, so well done... See more

Exceptional service and aftercare, superb quality windows, I shopped around but nothing came close, highly recommend using universal windows, Nick and the team are very professional and patient. Had s... See more

I had been needing to replace my front door for quite some time, and with rising energy costs, I decided it was finally the right moment to get it done. Having known Matt and Dassa for a wh... See more

If I could give zero stars, I would, I had a door salesman came yesterday from universal windows called Jo, who was very nice I don’t normally go with people doing door-to-door, but because it was jus... See more

Fitted 4 windows today Very pleased with job Friendly crew Update On cleaning glass etc after giving silicon 24hrs to dry i have found a couple of glass panels have minor defects which repor... See more

We had a front door fitted on 30th Oct. I was unhappy with the lack of communication during the day. I spoke to Nick the Installation Manager. He was patient, listened to my concerns then reassured m... See more

6 x and 2 x Doors fitted over 10 / 11 Nov by a great man called Sunday. what a great product they have when it comes to windows and doors and security. what a guy Sunday (the fitter ) is ! work... See more

I had a conservatory fitted by them in Jan 24 although one of the most expensive quotes I thought at least I have a 10 year warranty. I do indeed have a 10 year warranty but with the experience gained... See more

The company was very good at keeping me informed of fitting dates of both doors I had fitted. The work was carried out really well and both sets of fitters were very professional and clean and tidy wi... See more

Our flat roof had been on for years and developed a leak - Connor came and gave us a quote and explained everything about the roofing material which sounded so much better than the felt! He was really... See more

Very happy with the result. Kam and Onkar were very professional and worked well together. They left the job in a clean condition having tided everything up and made sure we were happy with the resul... See more

So pleased I went with this company from the lad who knocked my door,to the young salesman that came and quoted me,the surveyor who measured up, the managerial team and the fitters were on time, reall... See more

From start to finish Universal Windows have been great 👍 As other reviews state i don't normally accept selling on my doorstep but I made an appointment to get a price! A lovely salesman came and g... See more

Excellent company. We were really pleased with our new door and would highly recommend this company. The fitter worked extremely hard and did a superb job.So much so we are now having a new bow windo... See more

We recently had Universal Windows fit new windows and doors in our home, and we are honestly over the moon with the service and overall transformation of our house!! From start to finish, the team wer... See more

Quality and standard excellent Staff are really helpful will recommend to anyone . Fitters are really good at there job which is most important.

Third time I have used universal windows and they are still brilliant at what they do. Team turned up and cracked on with very little issue. Job was done to perfection and was completed in a very reas... See more

The company kept in regular contact throughout the process and Kam and Onkar installed the windows quickly and efficiently. They lft the house in a good state. Overall highly recommended

Great experience from the start. Windows measured twice to ensure they fitted. Initially was told they would take 2 days to fit but double the amount of people worked on them to finish in a day.

Great service from start to finish. Paul came to our door and was ever so friendly and knowledgeable. A couple of days later, Amy visited our house. She wasn't a pushy salesperson - this made us feel... See more

The 1 star is for the dreadful customer service following windows being fitted. **** Their website states **** Customer Satisfaction Guaranteed We have thousands of satisfied customers all ove... See more

The team did an excellent job; helpful, polite and hard working. They did a good job and even tidied up after themselves. Would definitely recommend.

Absolutely delighted with our new conservatory roof. Can’t praise the team enough, what a fantastic job from start to finish. We have no hesitation in recommending this company.

Universal Windows did a fantastic job replacing my old guttering and installing new downspouts. They were fast, friendly, and had great communication throughout the entire process. The quality of the... See more

Bit late doing this. I had my front door and back door fitted by a charming young man called Sunday on the 12th Feb. He was an absolute gem did a fantastic job, never stopped the whole time hecwas her... See more

We had almost all of our windows and doors replaced and we’re very happy with the finished product. The installers themselves were good, polite, and left the house clean and tidy. However, the o... See more

From start to finish the people I was in contact with were very friendly and professional. The work done more than met my expectations and I would definitely recommend this company.

First class service. Great communication. Great products and the fitters were brilliant. Very conscientious. Great price. Come highly recommended. Thank you

Fitters we're very nice and respectful and didn't leave any mess. Very pleased espexially with new style bathroom window.

Communication with the company was very good and helpful for us making our choices. Our stable door looks fantastic and works very well.

I paid a deposit to Universal Trade Windows on 16 August 2024, and as of 1 May 2025, the conservatory build is still not complete — over 8 months later!! Despite repea... See more

Very happy with the the whole process. Installed a window and two double patio doors. End product is outstanding, extremely satisfied.

The guys were great. Respectful prompt and professional. The company bent over backwards to make everything work. This is tge second set of work I've had with these guys and ill go to them again when... See more

Best, excellent, returned back more than I paid.The installation team was one of the most efficient and competent.wish you all the best.

Universal trade windows did a fantastic job installing a window in my kitchen. Very happy with the work and the guys were great. Thank you.

Would 100% recommend. From start to finish, everyone that I have dealt with has been lovely. The fitters for my doors completed the work amazingly and in great time. Massively happy with the pro... See more

Nothing but problems! Had every window and door redone with this company, initially a good start- despite a letter box not being added to the frame which we ordered and told to b... See more

Reported to ICO for nuisance phone calls. They have called twice a week for months and refuse to stop. Nice reply but already did this and it made no difference.

We were approached by a door-to-door salesman while I was getting into my car and were asked if we’d like a quote for replacing the roof on our porch. I agreed to arrange an appointment to get... See more