Great company to deal with, pricing is clear. I was using pallets to build a sunlounger (and since, a birdhouse!) And I was sent a really useful and informative email regarding what to look out for e... See more
Company replied
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Service was exceptional. Ordered on Thursday evening and the pallets were delivered by 09:30am on Monday. Pallets are in really good condition and very well priced. Rachel at Universal Pallets... See more
Company replied
I ordered pallets to a residential address which posed some tricky access issues for delivery. I called in advance and Rachel was beyond helpful. The pallets arrived in an appropriate vehicle with a p... See more
Company replied
Good prompt service and good product but communication was poor. I needed to know when the delivery would be. I emphasised this on ordering and was told I would be notified. When I had heard nothing a... See more
Company replied
Company details
Written by the company
We buy and sell wooden pallets, online at www.universalpallets.com. We offer nationwide delivery, often next day. .
Contact info
Preston Street, M18 8DB, manchester , United Kingdom
- 0161 223 4427
- info@universalpallets.com
- universalpallets.com
4.7
Excellent
33 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great prices, quality and delivery service
Great prices and quality, Also quick local delivery service.
29 June 2020
Unprompted review
Reply from Universal Pallets
Thank you for the great review, we really appreciate it
Excellent service
Ordered pallet collars on a few occasions now.
Very good price
Professional yet relatable customer service which is an added bonus
Collection was very smooth on both occasions
Have recommended this company to several others for the above reasons
26 June 2020
Unprompted review
Reply from Universal Pallets
We are so pleased to hear this Che, thank you!
Reply from Universal Pallets
Thank you for the great review, we really appreciate it
I ordered some economy pallets
I ordered some economy pallets. They were delivered this week and I was very impressed with the service. The delivery driver piled the pallets neatly at the end of my drive and then even helped my neighbour by jump starting their car! Would definitely order from here again if needed.
18 June 2020
Unprompted review
Reply from Universal Pallets
Thank you for the lovely review!
first class service
We use universal pallets regularly & usually have short lead times. Universal always come up with the goods. Very good service & good comms.
29 May 2020
Unprompted review
Reply from Universal Pallets
Thank you for the great review Bruce, we appreciate it!
Excellent service
Excellent company to deal with. We have a weekly order and I don't even have to think about it; after set up of the account the pallets have been delivered on time every week with no problems. I would recommend.
28 May 2020
Unprompted review
Reply from Universal Pallets
Thank you Rebecca! It’s a pleasure dealing with your company
Excellent Customer Service
I have never experienced anything but excellent customer service. Very helpful and informative when we have had some issues. We can all learn from this approach.
28 May 2020
Unprompted review
Reply from Universal Pallets
Thanks so much Julia! It’s a pleasure working with you all
Pallets we buy are always in good…
Pallets we buy are always in good condition and delivery is efficient
16 May 2020
Unprompted review
Reply from Universal Pallets
Thank you for the great review Clive, we appreciate it!
World Class Service
World Class Service! Fast Delivery with a Friendly and Professional Driver. Superb Quality and Great Price. Would recommend to anyone wanting a great product with zero hassle.
7 May 2020
Unprompted review
Reply from Universal Pallets
Thank you so much for the lovely review- we really appreciate it!
Excellent service
Easy to order with fast delivery and friendly delivery driver. Overall excellent service.
29 April 2020
Unprompted review
Reply from Universal Pallets
Thanks so much Michael, much appreciated
Great service
Great service, really helped out during the lockdown when we urgently needed help with Nextday and Sameday deliveries and collections....
28 April 2020
Unprompted review
Reply from Universal Pallets
Thank you for your order and the great review Nick
Service was exceptional
Service was exceptional. Ordered on Thursday evening and the pallets were delivered by 09:30am on Monday.
Pallets are in really good condition and very well priced.
Rachel at Universal Pallets was very helpful.
Overall, would highly recommend and will use again in the future.
28 April 2020
Unprompted review
Reply from Universal Pallets
Thanks so much Michael! your review is much appreciated
Excellent service
Excellent service; speedy to responses, and quick delivery.
28 April 2020
Unprompted review
Reply from Universal Pallets
Thanks much for taking the time to review us Steve
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